SUMMARY

• Highly skilled certified Senior Program Manager Director with extensive working experience on domestic and international multidisciplinary projects.
• A fully bilingual Spanish and English - US Citizen engineer with management, sales, and marketing skills with strengths in decision-making, systematization, negotiations, leadership, problem resolution, record of improving profits and building brands to overcome challenges.

ACCOMPLISHMENTS

• Led Fiserv professional services for Latin America, Canada and the Caribbean Region, adding valuable experience in engineering management and project direction, with a reputation for saving troubled projects by setting priorities, reorganizing efforts, and surpassing goals.
• Provide a single point of contact for all issues relating to the Project LTE architecture implementation, provisioning, testing, First Field Application FFA planning and tracking activities. Manage the Project Plan. Review logical/physical schematics
• Successfully executed project plans worth over 500MM in sync with diverse teams and vendors like Ericsson, Nortel, Alcatel, Bechtel during the roll out of the RIP project, the implementation of DAS, UMTS, GSM, TDMA, CDMA, 3G and 4G technologies for Cingular Wireless, AT T and T-Mobile.
• Led R D teams through research, development and manufacturing of OEM and after-market MYE products for deployment of integrated systems in 14,000 facilities, reaching 150 million in sales.
• Produced a 40 increase in revenue through the creation of product specific marketing programs more suitable to Latin America and the Caribbean through partnership with current vendors, channels, VARs and independent dealers in every country and region of significant influence to the company.
• Increased profits by 20 , transforming a BOX building company, into a Total Solution Service Provider.
• Successfully completed the development and built of GSM wireless projects in Brazil, Venezuela, and Colombia worth 1.2 billion dollars, generating a 600 ROI.
• Launched a start-up company, emphasizing integrity and service as competitive differentiators, and growing the business to a full-service enterprise with 160 MM revenue and 380 staff in two years.
• Led turn-around of a subsidized company to a self-funded organization through effective use of custom solution services, products and field training support, increasing its ROI to 23 after a major acquisition.
• Founder of the telecomm branch radio, CCTV and GPS for the State of California DOT to enhance its communication and integration capacity with agencies like Local Police, Fire, CHP, EPA.

PROFESSIONAL EXPERIENCE

Sr. Project Manager

Confidential

• Accountable for delivering the entire customer project/program, scope, products and services within the assigned area of one or multiple BL responsibilities including risk Mgmt, Stakeholders, Closure and handovers and Key Performance Indicators Customer Loyalty Index, Gross Margin GM, Project Asset Rotation Days PARD, Project Cost Adherence PCA, Operational non-financial KPIs
• Led E2E planning and management of financial, non-financial and operational performance, Customer Relationship Management with strong contribution to Service Business/Solution Creation Identifying and creating business opportunities, pre-sales and sales/tendering processes, development of the service business
• Led the customization of global e2e operational processes to project /program requirements network operations processes, supply chain process, logistics processes, acceptance process etc. and ensures it is aligned with Nokia MoO, applicable BL guidelines, Project and Program Management Planning
• Monitored and controlled program execution, project targets against the PTA, ensuring efficient claim management, and aim to improve revenue and GM by capturing up-selling opportunities by effective Change Management
• Planned Project based on PMI principles and processes to ensure contract management process is initiated and integrated with Proj Mgmt processes, operational processes and Nokia Contract Management policies
• Managed the expectations of stakeholders, customers, project team / program organization, subcontractors, 3rd party vendors multi-vendor partners , CT team, Order Management and Logistics OML
• Set up and maintained clear and effective internal and external communication within the customer and project teams
• Directed the day-to-day operations of self-performing installation staff, subcontractors and superintendents while they are engaged in the construction installation, deployment, commission / decommission and in-service testing of all Telecom communications systems, as related to the work that is being performed.

Confidential

Sr. Program Manager

• Directed the day-to-day operations of self-performing installation staff, subcontractors and superintendents while they are engaged in the construction installation, deployment, commission / decommission and in-service testing of all Telecom communications systems, as related to the work that is being performed.
• Managed project staff subcontractors through infrastructure design, procurement, build and testing of all the affected communication networks associated with the project.
• Managed services and infrastructure for carrier companies including project schedule and cost management. Monitor invoicing process with accounting and suppliers to ensure positive cash flow, MSA and RMAs.
• Developed project estimates and budget of various cost components including review and approval of contractor payment requests schedule performance and quality workmanship.
• Review change proposals, proposal requests, requests for information, supplemental instructions and other contract documentation as required on behalf of the carrier's interests working with contractors, architects, engineers and associated consultants in developing site specific value options for the work.
• Managed CASPR milestone tracking, reviews elimination process guidelines and SLA's worked with C E AT T Team, RAN Design Team as well as Site Acquisition Vendors to provide feedback and guidance
• Led deployment of Network Integration, E2E Testing, trace analysis, defects, CTS tickets, IMS Architecture and functional PLM elements
• Worked at project sites with customers to manage scheduling, tracking, shipment, invoicing, and being the primary customer contact for all project-related matters.

Confidential

Sr. Project Manager Consultant

• Created processes to align technology and enterprise infrastructure to AT T business system initiatives
• Led the deployment of LTE Network Integration, E2E Testing, trace analysis, defects, CTS tickets, HP Quality Center, IMS Architecture, ERP applications and functional elements
• Review factory project schedules. Monitor invoicing process together with accounting and coordinate with suppliers to ensure proper positive cash flow, MSA and RMAs.
• Attend customer meetings as required. Travel to customers or project sites manage scheduling, tracking, shipment, invoicing coordination, and being the primary customer contact for all project-related matters.
• Coordinate/negotiate with major vendors to improve pricing and delivery. Coordinate with all departments to assist in accomplishing the project goals. Actively participate in Quality Improvement process and PLM.
• Resolution of CCRP issues pertaining to the orders Initiate price change requests, apply mark-ups, prepare quotations and implement changes, as appropriate. Under general direction, resolve disputes involving back charges, escalation, delays, extras and warranty charges.
• Prepare releases, waivers of lien and affidavits to allow collection of all payments.

Confidential

Sr. Project Manager Consultant

• Managed complex IT projects from conception through integration and quality assurance into live service
• Designed applications, services, user interfaces and configurable utilities based on business processes, strategy, IT architecture and roadmaps for the implementation of the established targets
• Worked with management to created corporate strategy to condition client to best practices of new century
• Work closely with the Service Manager to ensure an aligned and consistent service to customers
• Report on budget, schedule and resource utilization, including Workforce Management Systems and AMI Integration

Confidential

Sr. Project Manager Consultant

• Managed and provide leadership role in creation and delivery of all project deliverables and documents to support all project team activities during project lifecycle including: plan presale , prepare, design, implement, operate, and optimize phases, including project resources
• Managed and resolve daily project issues, escalate issues as required through appropriate channels to ensure project deliverables are met and ensure customer satisfaction.
• Engaged in the construction installation, deployment, commission / decommission and in-service testing of all Telecom communications systems, as related to the work

Confidential

Sr. Project Manager Consultant

• Responsible for the end-to-end oversight of Distributed Antennas Systems DAS deployment and solution delivery for at t including wireless backhaul, directing the project efforts in a matrix environment at market and national level.
• Engaged in the construction installation, deployment, commission / decommission and in-service testing of all Telecom communications systems, as related to the work
• Led at t teams including, RF engineering, operations, construction and planning to deliver on time, within budget and update actuals in QuickBase, SOX. MS Project, CASPR, Mobius, CAPTRAC, Siterra, and CSS.
• Managed cross functional actives working all markets involved to plan capacity, remove deployment roadblocks, create presentations, and serving as the go-to person for all internal and external entities.

Confidential

Sr. Project Manager Consultant

• Led the design of a nationwide multi-phase radio network interoperable wireless / microwave communications system to support positive train control, using radio frequencies to monitor train activity, prevent train collisions and worker injuries, and enhance public safety for Federal Railroad industry, SCRRA, Metrolink, Caltrains.