Program Manager Resume Profile Albany, NY - Hire IT People

QUALIFICATIONS AND TRANSFERABLE SKILLS:

Program Management, Leadership skills, Coordination of projects, Case Management, Bilingual English-Spanish Counseling.

Program Management/Supervisory

Supervise and manage a program of20 mental health recovery service providers in 5 counties throughout New York State, while providing individual and team supervision in caseload management, time and attendance, and effective and efficient service delivery methods.Provide support in Human Resource hiring process by reviewing resumes, conducting initial phone screenings, face to face interviews, and termination.
Coordinate and manage collaborative referral and hospital discharge efforts with psychiatric hospital administrators, licensed clinical service providers, and my staff to ensure they assess needs of the client and their family, and arrange, coordinate, monitor, evaluate, and advocate for a package of multiple services to meet specific and complex needs such as daily living activities, housing, medical, substance abuse treatment, vocation, education, and employment.
Supervise and facilitate on going safety and procedural training programs for employees and develop curricula in meeting the expressed interest of clients such as engagement, crisis stabilization, wellness/recovery, and community integration. Research, evaluate, and prepare recommendations on curricula and instructional methods for client group session on various workshops. Develop tests, questionnaires, and procedures to measure effectiveness of curriculum and determine if program objectives are being met.
Coordinated and conducted outreach harm/risk reduction educational counseling and material dispensing, while providing medical and housing case management for existing and potential clients. Assist clients in re-establishing awareness of internal resources such as intelligence, competence, and problem solving abilities establish and negotiate lines of operation and communication with clients and external resources advocate with those external resources to enhance the continuity, accessibility, accountability, and efficiency of those resources.
Provided CBT Cognitive Behavioral Therapy during individual and group sessions with clients, developing individual and group case notes, client Treatment Plans and other Treatment Plan Review notes, in accordance with NYS OASAS Part 822 regulations.And managed crisis within treatment residences utilizing crisis intervention strategies by maintaining open communication lines with Law Enforcement and NYS Division of Parole.
Managed the aut horization and quotation of mental health and substance abuse levels of care benefits, while providing clinical customer service, for multiple state and national mental health and substance abuse health insurance benefactors and network participants.

PROFESSIONAL WORK EXPERIENCE

Confidential

Coordinator/Program Manager

Confidential

Counselor III

Confidential

Counselor

Confidential

Substance Abuse Counselor

Confidential

Substance Abuse Counselor

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Program Manager Resume Profile

Albany, NY

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