Professional Summary

• A highly accomplished IT professional with proven leadership in analyzing business needs and developing, implementing, and managing technological solutions for critical challenges within global organizations. Excellent communicator and innovative problem solver collaborates effectively and creatively with clients, vendors, and colleagues of all levels. Critical change agent and skilled management team leader, adept at aligning project goals with corporate business objectives.
• Strategic Outsourcing Services Performance Management Infrastructure Services Management
• Project Management Methodology ERP Implementation Application Requirements Synthesis Analysis Capital Budgets Application Development Technology Integration Project Program Management Resource Allocation Team Leadership Enterprise Solutions Global Deployment Initiatives Help Desk Migration Quality Process Improvement

BUSINESS EXPERIENCE

Confidential

Director, Information Services

Responsible for leading a team of IS professionals representing the Executive Branch of Government in providing hosted application services

• Primary responsibility for leading the Governor's State-wide initiative for evaluation, selection, migration and implementation of an ERP COTS solution.
• Manage a team of 35 and a budget of 5.5M to 10.0M
• Provide Managed Services for applications hosted by the Governor's Office of Technology
• Leading Application Portfolio assessment for Executive branch

Confidential

Director of Information Systems - Infrastructure

• Responsible for the operational, financial and project services management encompassing every aspect of Infrastructure and third party contract services performance.
• Manage North America Infrastructure and End User Services Projects Present status to the IS Executive Committee
• Frame to MPLS Migration
• Multiple client eMail migration to single North America Lotus Notes Solution
• Ethernet rewire of North America Headquarters
• Telephony Expense Management Solution Assessment and Selection
• Mexico Headquarters relocation from Mexico City to Queretaro
• Manage Annual Disaster Recovery Planning and Testing activities
• Owned the North America Budget in including contracted and third party services.
• Lead in the Infrastructure requirements related to supporting enterprise application roadmap
• Lead and Own Change Management Process including:
• Daily Change Management Review Board and Daily Change in Technical Services Review
• Proposed annual macro feasibility review to more effectively analyze demand from Business Units.
• Lead Infrastructure and Third Party Contract review and response to internal and external audits
• Liaison for North America IS to the North America Diversity Council
• Serve as focal point for Oracle Financials Crisis Support Situations as needed.

Confidential

Strike Team Member, Professional Services Organization

Served as a member of the IBM PSO Strike Team, assigned to Project Office Startup and Contract Initiation Services including Program Management Practices for Business Office functions.

Senior Project Manager and Senior Functional Consultant

Senior Project Manager - Confidential

• Managed eight-month rapid path implementation of full suite of Oracle eBusiness Suite modules, meeting the go-live deadline and providing one-month of post go-Live production support.
• Responsible for Contract Amendments, pricing and teaming with Strategic Outsourcing and Application Managed Services to deliver one-stop services.

Acting/Interim Deputy Project Executive Confidential

• Served as acting SAP Contract Delivery Project Executive.
• Improved customer satisfaction level from the C rating, achieved by the previous SAP Project Executive, to a B rating within 5 months.
• Developed a strategy for the initiation and deployment of Project Sites for rapid set up and deployment of project sites.

SAP Senior Project Manager / Operations Manager - Confidential

• Conducted monthly account operations reviews with the Continental Tire North America CIO located in Hanover, Germany and the Director of IT Operations for North America.
• Served on the SAP R/3 implementation project management team with responsibility for IBM Global Services resources assigned to the project.

Oracle Project Manager / Purchasing Team Lead

• Managed the successful implementation of Oracle applications with integration and interfaces to Progistics, PeopleSoft CRM, and Connectware.
• Evaluated requirements and provided guidance for Oracle 11i international implementation.

Additional Project Manager/Senior Consultant Clients -

• Senior Project Manager/Team Lead Oracle eBS The Taylor Group of Companies

• Consultant Enterprise Asset Management TSW/Indus - City of Detroit Michigan
• Lead Functional and Operations Consultant IBM Internal
• Lead Functional Consultant Oracle Process Manufacturing RP Scherer Pharmaceuticals
• Senior Project Manager/Team Lead Oracle eBS - Heinz Pet Products and StarKist Foods, Inc.

Consultant Procurement Formula Development Oracle eBS - Cargill Oil Seeds Division

PROFESSIONAL DEVELOPMENT IBM Management Development Program IBM Certified Professional Senior Consultant IBM Executive Consultant Development Program IBM PMP Certification On-Line Preparation Course IBM Project Management Methodology Program Management Processes Rational Unified Process RUP Oracle ERP eBusiness Suite Training Software Development Life Cycle: ERP Applications Enterprise Application Integration Custom Development for Open Interfaces for Oracle ERP