IT PROGRAM / PROJECT MANAGEMENT

Poised to contribute unique blend of project-management, Information Technology, and exemplary customer-support skills, along with commitment to excellence, to your firm's value by ensuring that projects support strategic mission and objectives are within scope, budget, and schedule.

PROFESSIONAL PROFILE

Results-driven certified Project Manager Professional PMP with over 25 years experience in Information Technology and over 16 years in program/project management with a specialty in large scale enterprise software solutions for state and federal governmental agencies as well as a variety of private sector industries with a proven track record in increasing productivity, quality, and customer satisfaction across multiple hardware and software platforms. Creative thinker, analytical problem-solver with demonstrated ability to manage projects from initiation through completion while under the pressure of fast-paced, time-sensitive environments. Exceptional interpersonal communicator who effectively interacts with clients and all levels of management with 10 years in mentoring and teaching peers and subordinates.25 years in full software development life cycle SDLC with detailed experience with Rapid Application Development RAD and Agile Software Development processes. Over 10 years experience in web-based application development with 3 years focused on B2B and B2C ecommerce. Over 5 years of experience with the implementation and management of Program Management Offices PMO . Over 4 years experience managing portal implementation projects, with 2 of those years implementing AquaLogic portal solution. Over 8 years experience in facilitating organizations in the development of Strategic and Action Plans. Decisive, energetic, focused team leader/player who has demonstrated experience in leading, both co-located and disparate, high-performing teams through implementing changes and improvements.

MAJOR ACHIEVEMENTS

• Managed the implementation of the re-engineering of the OHEP system. This was accomplished by rewriting 1.1 million lines of classic ASP into .Net 4.0 as well as migrating from Oracle 10 to SQL Server 2012 cluster.
• Managed the conversion from the DSF content management tool to the state standard Aqua Logic portal / content management tool.
• Successfully facilitated disparate Pennsylvania Department of Transportation PennDOT resources into the creation of a 3 year Intelligent Transportation Systems Strategic Plan.
• Managed the successful implementation of an Aqua Logic Portal with single signon, collaboration, and personalization for the Pennsylvania Department of Education PDE .
• Performed a business process re-engineering effort in order to implement a Microsoft CRM Teacher Certification Solution with .NET customizations for the Maryland State Department of Education MSDE .
• Conducted an Independent Verification and Validation IV V for the Student Identification Assignment and Capturing System.
• Recovered the failing Student Identification Assignment and Capturing System Project by placing a structured project management process around the project and implemented a change management process.
• Created, Implemented, and managed the five pillars of a Program Management Office PMO for the Virginia Department of Alcohol Beverage Control Va. ABC .
• Developed and implemented the processes to obtain agency wide CMMi level 2 rating.
• Managed the development of a 3 tiered Java web based application with ecommerce solution using JSP front end and a back end Oracle 9i database. Business logic was implemented using Java Beans components. Backend systems were developed using JDBC and Servlets.
• Implemented a standard Software Development Lifecycle SDLC based on IBM's Rational Unified Process RUP and Object Oriented Application Development OOAD best practices.
• Using Rational as our source control and Quality Assurance tools.
• Performed the role of Project Manager for the software development projects, following Maryland State SDLC.
• Assigned as the manager of a 32 resource development team performing operational support, maintenance and large development project.
• Program Manager / Manager Department of Human Resources DHR
• Implemented a Business Intelligence BI Solution through the creation of an Online Analytical Processing OLAP Oracle Data Warehouse and Brio as the BI tool.
• Managed 3-8 projects per release as well as 2-4 large project development efforts.
• Projects are written in .Net 4.0 utilizing SQL Server 2012 cluster.

Confidential

Program Manager

• Assigned as the enterprise program manager responsible for the Re-Branding program. The program included all aspects of the re-imaging effort such as the Internet and Intranet pages, signage, internal external communications, HR materials, legal, marketing, branded materials, product marking.
• This was a world wide effort to incorporate the new image of the company.
• We used Microsoft project as our project management software supporting PMI's project management process.
• Facilitated the creation of the goals, objectives and strategies for the implementation. I also worked the business units to define the metrics we would use to define success for this effort.
• Mentored many of the management staff in the use of various processes around project management, quality management, risk management and control.

Confidential

Project Manager

• Assigned as an eBusiness project manager responsible for various projects ranging from 80 hr to 2500 hr focused on eMarketing efforts utilizing various languages.
• The projects were web sites and web based applications using an ecommerce solution of ATG and Java. We integrated Omniture into the work for our site statistics.
• We used Microsoft project as our project management software supporting PMI's project management process and Clarity as our portfolio management tool.
• Responsible for establishing a quality assurance Center of Excellence centered on Hp Quality Center and IMB Policy Tester.

Confidential

Project Manager

• Management of the Web Content conversion from DSF content management tool to the state standard Aqua Logic content management tool. Engineered the entire solution from conception to go-live. This included the requirements gathering, architecture design, compliance with section 508 standards, development, testing and implementation.

Project Manager

• Assigned by the Director of Network Maryland to manage the fiber optic implementation projects and the oversight of the maintenance and operational upgrades that are needed statewide.
• Used MS Project as the project management tool implementing the state project management methodology, which was built on PMI's methodology.

Project Manager

• Selected by the CTO to manage the top 5 Intelligent Transportation Systems ITS projects and the enterprise implementation of a federal ITS program based on solid project-management success.
• Worked with a team of Subject Matter Experts to write the RFP for the 511 traveler information systems.
• Each project was controlled with the standard PMI IPECC project management methodology and monitored through the portfolio management tool Clarity.
• Assigned by the CIO to facilitate the strategic planning for the ITS Program.
• Project Manager for the EIS Project with a project budget of 6.2 million dollars. Certificate and Accreditation Division C A is the division of MSDE that is responsible for the validation of the educator credentials and the issuer of teaching certificates. The project will interface with a SQL Server database and utilize a B2C e-commerce solution as well as a .Net web-based application environment that will allow the educator to apply for a teacher's certification, follow up on their status and the evaluators to review and store the documents that were used in granting the certification.
• Worked with the technical staff to write the RFP for the Portal Implementation.
• Assigned as the Program Manager for the Education Portal System Ed-Portal Project, which is an enterprise implementation of Aqua Logic Portal Software with the capability to implement a B2B and B2C e-commerce solution addressing the main issue of the User Experience . It will integrate third party applications as well as in-house developed application with .NET and interface with a SQL Server database.

Program Manager

• Worked with the functional staff to write the RFP for the Document Management System.

Project Manager

• Requested by the acting CIO to perform as the Project Manager for the General Education Diploma GED Business Process Analysis BPA Project. Managed a third party vendor in a Business Process Assessment, which produced the scope and functional requirements needed to create a Request For Proposal RFP . Managed the RFP process.
• Worked with the functional staff from the GED to write the RFP for the replacement system for their legacy GED tracking system.

Project Manager

• Requested by the acting CIO to perform project oversight for an Independent Verification and Validation IV V of the Student Identification Number capturing application and data warehouse project. Applied project management knowledge and expertise to gauge system performance and assess risk. Provided stakeholders with project status and outlook for success, and recommend project improvements.

Project Manager

• Requested by the acting CIO to perform as the Project Manager for the Food and Nutrition branch for the Business Process Re-engineering effort. This produced the scope / requirements definition that is needed to create the Request for Proposal RFP . Perform a Buy vs. Build assessment to determine which approach we would use to implement a solution for the Business Needs.

Project Manager

• Initiated the creation of the PMO to include the policies and procedures that will be used by the project managers working in this office. Investigated how Microsoft Project Professional 2003 features can be used to enhance the PMO's ability to tract and report status on the different projects. Developed the procedures to incorporate portfolio management and established a standard project management methodology. Provided oversight of all software development from an enterprise view and assists project managers in a mentoring capacity for projects that are slipping in achieving their milestones. Lead multiple teams to develop best practices, standards supporting processes for new tools.
• Worked with the technical staff to write the RFP for the IV V needed for their large project implementations.

Project Manager

• Managed two Business Critical projects through the entire Project Management and System Development Life Cycle with a 32 million dollar combined budget for these two projects. Maintained the information for the project in a proprietary portfolio management system working with the director of the PMO. Created and maintained the project schedule and monitoring of different milestones using Microsoft Project while identifying any risks that would hinder the team from completing the project on time. Worked closely with all business areas to ensure the successful implementation and adoption of new technology architecture, capabilities, and tools.

Program Manager

• Served as Manager of the Program Management Office where he managed software development for 100 pure Java Internet applications. The position also involves the management of multiple projects and resources Managed a data warehouse effort, agency portal, content management, enterprise monitoring and notification system, support of the newly implemented web based inventory control order management system, and 6 other development projects running concurrently. Managed an operating budget of 50 million dollars. Conducted the Enterprise Strategic Planning and technical direction identification process to create a 3 year strategic plan. Moved the IT division to level 2 of the Capability Maturity Model CMM. Incorporated and enforced the RUP - SDLC and the PMI - IPEC methodology for project management Microsoft Project 2000. Implemented a quality control team to define a Total Quality Management TQM solution.
• Wrote several RFPs for the procurement of the standardization of various tool sets, process improvement evaluations and system implementations.

Project Manager

• Managed the MIPS J2EE Web Based application development using Oracle 9i. Utilized Java, HTML, Java Script, JSP using Servlets and EJBs to communicate to an Oracle relational database. The software development is conducted in a 3-tier application, which includes a front-end JSP application, a Java Middle-ware server and back end Oracle 9i database. Business logic was implemented using Java Beans components. Backend systems were developed using JDBC and Servlets. Implemented the development standards through the use of IBM's Rational Unified Process RUP Object Oriented Application Development OOAD Rapid Application Development RAD . Used PMI's Project Management Methodology IPECC coupled with Visio, Project, Office, Project Central and Project Server to manage the development efforts. Managed 5 project managers and a total of 49 programmers, database administrators, technical writers in a cross-functional and disparate team environment.

Project Manager

• Managed the analysis, design, and creation of an Oracle Data Warehouse. Lead the creation of a star schema with four fact tables and six dimensions for the OLAP data warehouse. Performed a too evaluation process to assess the possible use of Informatica as the Extraction,
• portal using BEA's Portal Server. We were able to integrate the agencies B2E, B2B and B2C solutions. Implemented the Standard Catalog based E-Commerce solution as well as a dynamic E-Commerce Store. Implemented content management using Rational's Content Studio with Vignette Content Management System as the underlying workflow. Performed a Business Process Analysis BPA initiative to look at the web site to answer the question What was the user's experience

Manager Application Development Team

• Managed the Application Development Team ADT in the support and maintenance of the legacy systems. Managed and mentored the migration and development of the new applications in a Windows NT environment using VB as the middle ware and ASP as the

Project Manager

• Management of a third party vendor in the implementation of the Great Plains ERP solution.
• Oracle Programmer
• Using SQL windows front end processing and Oracle 7 back end, designed reports and screen layouts in SQL windows.
• Managed and tracked data feed project's Y2K initiatives using MS Project. Lead the development and co-ordination of a five analyst team whose activities include definition, identification, and analysis of the 1500 data feeds that are spread out over company's 1000 locations nation wide.

Manager System Support

• Managed the support and maintenance of the Customer Service Information Systems CSIS Department for Circuit City Stores nation wide. Maintained the Data flow from the 560 CCS stores through the VSAT to the HP-9000 server. Led the re-engineering of the 400,000 line of Pascal into C on the UNIX platforms.

Assistant Technical Director

• Managed and mentored four teams of 12 programmers through the development and maintenance of over 2,000,000 lines of code used in the application. Managed the implementation of the Defense Industry Initiative DII for process improvement as well as maintaining SEI's Capability Maturity Model Integration CMMi level 3 rating.

Database/Systems Administrator

• Conducted daily administration tasks required to operate the HP 9000 series hardware, UNIX operating system and Oracle 6 RDBMS. Responsible for the maintenance of the Wide Area Network WAN consisting of 11 HP 9000 UNIX systems linked together to support 540 terminals and over 9000 users. The WAN was a fiber optics network with Novel drivers.

Software Support Team Leader

• Supervised a development team for the Standard Army Maintenance and Supply SAMS-I/TDA system's application development. Used Ada and Oracle 7 on UNIX-based HP 9000 Series systems.

Senior Computer Programmer/Analyst

• Assigned to the SAMS-I/TDA Program as a developer working on new Ada applications in a UNIX environment with embedded SQL as an interface to an Oracle RDMS. Developed and implemented software to interface with Bar Code Readers and Radio frequency RF communications and wrote applications to translate the supply module of the army Unit Level Logistics System Ground ULLS-G from COBOL to Ada.