Summary

Senior Technical Project Manager and IT Leader with deep architectural and systems engineering experience, specializing in leading global teams to deliver core IT infrastructure and application solutions. Over twenty years of experienceguiding the successful delivery of projects for Fortune 500 companies that realize the strategic vision and organizational objectives defined by executive leadership. Furthermore, focus efforts on continuous process improvement that extend beyond project management teams and into the overall technology organization.

Core Competencies

Experience

Confidential

Infrastructure Project Manager

• Lead large infrastructure teams in delivery of world class technology solutions that align with company's strategic vision. Manage largest infrastructure projects within an infrastructure portfolio that exceeds 50 million dollars. Manage and maintain product roadmaps for various technical infrastructure products and other strategic initiatives. Serve as Program Manager for key initiatives including O365, cloud computing and a capacity management program that proactively monitors all global IT assets in an environment spanning over 60 countries and 6 globally hosted datacenters. Developed and orchestrated best practice standards and continuous process improvement for the infrastructure portfolio within the Deloitte Global PMO.
• Lead global, virtual project teams ranging from 8 to 75 cross functional members
• Manage large,diverse projects that span a broad range of infrastructure technologies including network, telecom, storage, messaging, servers Wintel/Linux, physical/virtual , and major application upgrades
• Manage and organize governance for large programs including current cloud computing program that includes a suite of O365 products
• Work with directors and technical engagement leads to develop product roadmaps within large programs
• Developed Capacity Management program that was non-existent prior to my employment for global organization servicing application infrastructure and IT service functions based on ITIL principles
• Drive continuous and process improvement including management of ISO 20001 certification for several ITSM processes
• Manage stakeholder influence and effectively communicate at all levels from project team to C- level executives
• Effectively navigate cultural/language barriers in a global environment to keep teams engaged and project delivery on track.
• Manage third party vendor relationships for large projects including external hosting, large telecom and consulting service providers
• Collaborate effectively with cross functional teams and organizations including: Legal and Procurement, Technical Architects, Infrastructure Operations, Information Security, Application Operations and Development, Business Analysts, Service Delivery Managers, Legal and Procurement, Marketing , Brand,
• Manage projects through the entire project management lifecycle:
• Create project charters and internal SOW's that define scope and budget management
• Develop and maintain project schedule plans leveraging internal project management tools, including MS Project and EPM Project Server and other MS office applications
• Monitor and control project plans to ensure timely delivery, scope, and costs are properly maintained
• Organize and run status meetings with project teams local and virtual to ensure schedule is maintained and risk is managed.
• Prepare and present project status updates to leadership and key project stakeholders at regularly scheduled steering committee meetings
• Perform close-out activities including lessons learned, team performance management and cost value analysis with leadership

Confidential

Systems Engineer, Level II

• Provide systems engineering, project management and 3rd level server support to network environment consisting of over 200 Wintel servers.Project teams led consisted between six and ten members of theinternal IT organization.
• Project Manager and team member for several infrastructure architecture projects including Exchange/File Archival Solution and Active Directory initiatives
• Manage projects through all phases of the project life cycle Initiation-Closing including creation of charter construction of project plans creation and control of the schedule and closing of the project.
• Develop and implement new technical standards and procedures for server engineering team including change control processes, project management methodologies and team building tactics.
• Engineer and implement a file archival solution for firms file server infrastructure.
• Evaluate and design new virtual server infrastructure consisting of VMWARE ESX server environment residing on HP blades connected to an EVA SAN with over 16TB capacity.
• Support and maintain Exchange 2003 and SMS 2003 environments.
• Network administration and 3rd level server support including on-call support as part of a 24/7 rotation

Confidential

Senior Server Engineer/Project Manager

• Managed major infrastructure upgrades from a mixed Novell Microsoft Wintel server and application environment to a fully consolidate Windows Active Directory Exchange server infrastructure.
• Project Manager and primary SME for several infrastructure architecture projects including NOS, Active Directory and Exchange migrations
• Engineer, document, and implement Exchange 2003 server standards in an Exchange organization consisting of over 50 Exchange servers spanning 5 geographical regions
• Perform integral role in design and implementation of disaster recovery solution including an Exchange 2003 high redundancy, high availability environment spanning 3 geographical locations.
• Network administration and 3rd level server support including on-call support as part of a 24/7 rotation.

Confidential

Systems Engineer/Project Manager/Technical Instructor

• Provide project management and systems engineering roles including server NOS architecture and design forvarious firms. Also taught technical courses as the lead instructor for CNE and MCSE certification track
• Plan and designActive Directory Infrastructure for enterprise-wide Windows 2000 migration
• Design and construct Exchange 5.5 server infrastructure as part of corporate email solution.
• Manage immediate-response, 10-man post-9/11 disaster recovery team constructed over 200 lost servers and restoration of data infrastructure completed project on time in just 4 days.
• Network administration and 3rd level server support including on-call support as part of a 24/7 rotation.