Summary:

A results - oriented professional with extensive experience managing domestic and international programs and projects for business and technology, with a focus on regulatory compliance and identity and access management. Experienced in Financial: Retail Banking, Credit Card, Mortgage and Home Equity Pharmaceutical and Consumer Care Consumer Products and Higher Education. Implementing solid project management structure and process through detailed business analysis, risk and issues management, financial management, leading technical application development and infrastructure implementation. Experienced and comfortable in communications at all levels of an organization including 'C level,' excellent people and presentation skills. Experienced in financial estimating, forecasting and budgeting, tracking and managing financials through a project life cycle. Strong leader of projects through clear and transparent documentation of requirements, risks, issues, functional design, test cases and compliance, integrates organizational change management and a constant improvement process as part of overall quality assurance and project management. Serves as a project, people and process manager capable of designing and implementing procedures and systems to enhance overall performance. Applies forecasting and planning expertise to meet project timelines and deliverables, department and company objectives and service level agreements. Negotiation expertise necessary to initiate and secure vendor agreements that increase cost-effectiveness and service quality, as well as ensuring vendor SLA's are met. A successful leader with the ability to build, manage and mentor high performance and cross functional teams influential and able to gain consensus through developed communication skills.

Detailed Experience:

Confidential

Senior Project Manager

Acting as senior project manager for the OneCapital IdM project to plan and design the migration of four instances of Sun Identity Manager to a single SailPoint IIQ instance with 500,000 identities overall, 150,000 within the GE Capital domain and 800 applications. Managing a team of IAM project managers, architects, technical leads and developers, consisting of onshore and offshore resources and cross-functional management with the lead of a team developing business requirements and functional design to deliver an initial migration of a single business unit as a proof of concept. Planning a migration approach to create an 'application factory' in a final release that would enable a multi-year program of migrations, utilizing custom solution to support the migration with minimal impact to the user base.

Senior Project Manager

Acting as senior project manager for Business Process and Application Development projects related to federal regulatory compliance for mortgage and home equity products due to the Biggert Waters Flood Insurance Reform act. Working with the business lines for origination and servicing of mortgages, construction loans, business loans, home equity loans and lines of credit, coordination with Risk, legal and other regulatory project managers. Manage a team of cross functional business members, risk, legal, customer experience, project managers, project assistants, business analysts and developers to document impact on business process and systems needed in order to be compliant by the regulatory date. Develop projects from business needs analysis through implementation, including business requirements documents, design documents, vendor statements of work, application inventory, development, testing plans and scripts, and implementation plans. Applications involved included Black Knight Empower, CMSI Credit Revue, FIS ALS, MSP, AFS, ISGN CTL and EZ Escrow.

Senior Project Manager/Program Manager

Working within the Information Technology Services ITS division of the University servicing business and technology projects. Managed a project to deliver the ITS division web site a complete redesign involving migration of information from the existing site, managed team of analysts, external development vendor and internal technical teams, new site based on drupal. Managed a project to update the Research Administration InfoEd application to track and monitor financial reporting of all research investigators, bringing the University into compliance with new regulations around grants from the NIH. Managed a portfolio of projects within the newly formed Identity and Access Management IAM program, building a multi-year roadmap of projects from initiation through delivery. Managed proof of concept efforts with vendors during application selection. Implemented a core Virtual Directory Services and Enterprise Directory integrated to an identity management system managing over 240,000 identities providing central identity directory, role management, attestation, federation and provisioning services. Project and Portfolio Management platforms utilized to track budgets and schedules: MS Project, Quickbase. Application integration included Banner, Oracle HR Identity Manager OIM, Shibboleth, Microsoft ADFS, RadiantOne ICS/VDS and Sailpoint Identity IQ.

Senior Project Manager/Program Manager

Acting as program manager for Business Process and Application Development projects related to federal regulatory compliance across mortgage and home equity origination and servicing, credit card, checking and savings business areas: Dodd-Frank, UDAP, Reg B Z, HR 627, Regulatory Reform Bill. Work in coordination with RBS Citizens Program Manager and other regulatory project managers. Manage a team of cross functional business members, project managers, project assistants, business analysts and developers. Develop projects from business needs analysis through implementation, including business requirements documents, design documents, vendor statements of work, application inventory, development, testing plans and scripts, and implementation plans. Project and Portfolio Management platforms utilized to track budgets and schedules: HP Kintana PACS, MS Project and Plan View. Ensured that business procedures and systems are compliant with regulations as of effective dates and work solutions to be business optimal. Work with legal and compliance to interpret regulations and understand the impact to the business. Application integration included Online Banking, CMSI Credit Revue Cross Current, ALS, TSYS, ADM, InterConnect, TouchPoint and TRIAD. Worked with service providers Equifax, Experian and Trans Union, as well as custom applications.

Senior Project Manager

Senior project manager for projects involving disaster recovery, high availability and application development for utilities and tools. Develop project analysis through implementation, including requirements documents, design documents, vendor statements of work, application inventory, development, testing plans and scripts, and implementation plans. Project and Portfolio Management platforms utilized to track budgets and schedules: MS Project Server/SharePoint IPM/EPM

Senior Project Manager

Senior project manager for Application Development projects related to federal regulatory compliance for mortgage, home equity and lending: HMDA, RESPA, UDAP, Reg A B. Manage a team of a project managers, project assistants, business analysts and developers. Develop project from business needs analysis through implementation, including business requirements documents, design documents, vendor statements of work, application inventory, development, testing plans and scripts, and implementation plans. Project and Portfolio Management platforms utilized to track budgets and schedules: HP Kintana PACS and MS Project. Application integration included ALS, APPRO, CMM, CMSI Credit Revue Cross Current, Empower and Transaction Express, as well as custom applications.

Program Manager

• Worked with the Pfizer Program Manager for a global document management system conversion, migrating 38 separate systems into a single global validated system to be used by all Pfizer business lines for drug research, development and submission.
• Initial role was as Program Planner to develop a program plan, schedule and procedures to bring program from multiple work streams that were in analysis, into an integrated, validated build and deployment process. Responsible for consolidation of multiple operating work streams and 50 projects into a single coordinated program, including development and implementation of standardized program procedures for PMO, project management, resource management, communications, collaboration. Development of operational documentation, technical and application disaster recovery plans. Worked with multiple work stream project teams that were virtual and global in nature, to explain and implement standardized procedures. Interface program goals and needs with company policies and procedures and working with Pfizer IT Support departments.
• Responsible for designing, implementing and executing a deployment strategy that would be a repeatable process used for each of the 38 system migrations, with internal and external dependencies, maintaining quality and ensuring compliance and validation requirements were met. Execution of initial deployments in pilot mode, refinement of process and incorporation of lessons learned. Hiring, training and mentoring of project managers as Deployment Mangers, to execute the remaining deployments against plan.
• Operated as Global Deployment Lead together with peer in Confidential, to oversee all deployments, interface with Program Governance, corporate quality/validation and regional management, manage resources, risks, issues and change management. Directed team of 12 project managers, continuing to provide mentoring and implement process improvement through lessons learned from each deployment.
• Transitioned operational aspects of program to non-program Pfizer project teams to continue work beyond the life of the project and into subsequent project years. Consolidation of data from target applications, databases and infrastructure for retirement due to migration of content and users to new global system. Documentation of all components, business procedures, assets and any savings.

Program Manager

Program manager for projects within an application and system consolidation effort. Build and manage a team of project managers, business analysts and developers across several projects. Direct these teams in developing projects from analysis through implementation, including project schedules, plans, business requirements documents, design documents, vendor statements of work, application inventory, development, testing/remediation, validation and quality, user acceptance test plans and scripts, and implementation plans. Teams included geographically dispersed members, including off shore testing and development.Both programs used MS Project, Project Server IPM/EPM, SharePoint, Documentum and eRoom as Pfizer standard project management toolset.

Senior Project Manager

Senior project manager for Application Development projects related to acquisition of Confidential. Build and manage a team of a project assistant, project managers, business analysts and programmers. Develop project from business needs analysis through implementation, including business requirements documents, design documents, vendor statements of work, application inventory, development, testing and QA, user acceptance test plans and scripts, and implementation plans. Used Mercury Test Director for development/testing, Kintana and MS Project for project management. Application integration included Online Banking, CMSI Credit Revue Cross Current, ALS, Fidelity/Alltel and TouchPoint, as well as custom applications.

Senior Project Manager

Project manager for document management of accounting invoices and supply chain goods receipts, utilizing IXOS software as part of the SAP R/3 implementation at Bloomberg, LP. Develop project scope and project plan, form project teams, implement communication channels and manage relationship between business customer and technology resources. Implementation of redundant SUN systems with Veritas failover as part of overall production environment disaster recovery for system. Also managed project to design and implement a Digital Mailroom where all company paper mail will be converted to electronic form and distributed electronically, also utilizing IXOS software. Project involved 100 sites globally. Led a project team from multiple departments and from the R/3 implementation project team from SAP, leading desktop, technical and logistical processes, workflow development, testing and implementation, change management, desktop clients and training. Incorporated Sandbox, Development, QA, Training and Production systems to provide the highest level of availability and quality. Led development of a custom client for the end users to bring the scanning process an easy to use interface, complete development cycle from requirements gathering through development and delivery. Created training, rollout and support procedures and documentation, managed licensing and distribution of client software to over 10,000 desktops. Participated in company IS and BASIS change process to sponsor and implement changes to system.

Senior Project Manager

Managed the integration of electronic document management into a global SAP R/3 rollout utilizing IXOS software, in order to digitize paper input of invoices and orders and integrate images in SAP work flow. Develop solution and manage implementation of custom interfacing to SAP.

IT Director

Responsible for project management office for and operation of LAN, WAN, domains and security, consisting of 250 sites, 100,000 ports, intranet and internet, firewalls and network security, remote access for 10,000 users, voice infrastructure of 68,000 ports, and video conferencing for all Bayer companies in North America. Member of team to design and implement an international network infrastructure to support a global, validated SAP deployment across all businesses of Bayer.

Senior IT Manager

Senior manager responsible for network infrastructure, internet, remote access, voice infrastructure, and video conferencing projects for all pharmaceutical sites in North America for ethical and biological products, as well as biotechnology. Infrastructure support included research, development and manufacturing, with validated and imbedded systems.

Senior IT Project Manager

Managed the Network Services for the North American headquarters campus of the pharmaceutical division, including project management of all department projects and managing change process for all sites.

IT Project Manager

Led team providing network service and support for North American headquarters pharmaceutical division. Directed a 4,000,000 operating budget and projects of 2,000,000. Provided project management for network and cross-functional IT project teams.

Project Manager on contract through Boomerang Consulting

Contracted consultant in January and February 1998, then hired as full time Project Manager. Planned and implemented projects to improve service and support for network services, including remote access and integration of procedures with Help Desk.

Project Manager on contract through Boomerang Consulting

Engaged in a contract with Pfizer, located in Groton, Connecticut to provide project management for various initiatives related to network infrastructure and security. Designed and implemented remote access solutions, LAN/WAN, and HP OpenView network management systems. Performed as team member, project manager and operated independently on initiatives.

Manager of Network Computing

Directed customer and systems engineers responsible for maintenance of computer equipment and design and implementation services of networks. Managed network computing operations and support, strategy and design. Held responsibility for all corporate networks, Internet, file servers, desktop computers, and software, including corporate email systems and internet access, software distribution and release management. Prior to Entex formation, company was known as JWP BusinessLand and was focused on corporate computer sales and solutions. During this time responsibility was managing projects to implement networking solutions and applications for clients, managing a team of system engineers and systems consultants. Also managed team of service technicians through on site contracts, maintaining computer and printers, as well as an in house repair facility.

Directed customer and systems engineers responsible for maintenance of computer equipment and design and implementation services of networks. Managed network computing operations and support, strategy and design. Held responsibility for all corporate networks, Internet, file servers, desktop computers, and software, including corporate email systems and internet access, software distribution and release management.

Director of Services

Responsible for managing services to support sales of customized AutoCAD systems. Included sales support through creating prototypes to meet potential customer solutions. Managing a full service scanning and plotting service, providing digitization services of existing blueprints and drawings. Serviced mechanical, civil and electrical engineering, architectural and facilities management clients.

VAR Solution Manager/Technical Lead

Responsible for territory of western Connecticut,Confidential 5 boroughs and suburbs and northern Confidential . Developed solutions for value added resellers to enhance their existing products to utilize Epson computer and printer products. Interfaced with customer to understand their market and then develop potential solutions from idea stage to prototype. Involved custom interfacing with mainframe and midrange systems, custom equipment and re-writing existing programs. Also managed projects with a technical team within Epson to design and develop new software solutions to enhance Epson products, including publishing software for resale.

Store Manager/Solutions Sales

Initial responsibilities were to develop solutions for retail store customers for the first line of computers for Tandy, the Model 1. Worked with customers to understand their needs and developed customized solutions in order to enhance sales. Developed custom database and spreadsheet models. Continued through introductions of Model 3, 4 and 16 systems