SUMMARY

• Project Management Professional PMP with extensive experience guiding strategic direction and delivering complex cross functional enterprise level programs including application delivery, production support, and process improvement efforts.
• Dynamic and evolving career with practical IT experience gained from progressively more responsible roles in Development Delivery, IT Group, and Program Management.
• Large scale data management and process enablement initiatives focused on Enterprise Resource Planning ERP , Business Intelligence BI , Data Warehousing DW , Master Data Management MDM and their frequent dependencies.
• Expertise in technology road mapping, requirements gathering, GxP and SOX regulated environments, and implementing best practices using Waterfall and Agile methodologies.
• Effective partnering with both senior business and IT stakeholders for key initiatives.
• Managed direct, third party vendors, and distributed offshore development resources keeping within time and budgetary constraints for mission critical strategic projects.
• International exposure crossing geographic boundaries, time zones and cultures.
• Key industries include retail, pharmaceutical, consumer goods, foods, and insurance.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master Project Manager/Consultant

• Agile program manager providing management and coaching of Agile teams transitioning from traditional Waterfall SDLC implementation approaches. 2m and matrix team of 20
• BI Retooling effort including migration and enhancements from existing ETL and Reporting technology used to support turnkey B2C ecommerce solutions.
• Prioritization of requirements list based on shared input from the Product Owner and IT applications support groups.
• Created project plan by facilitating feature release mapping and iteration schedule.
• Vendor management of development and integrated testing teams.

Confidential

Program Manager/Consultant

• Directly responsible and accountable for all facets of the MDM program including:
• Vendor managed services program to implement multi-domain MDM using Informatica's toolset. 5m and matrix team of 15
• Realized initial 1.5m sunk funds by turnaround of troubled project by effectively analyzing current state, plan and execution of a recovery plan including gaining consensus on updated BRD from senior stakeholders in IT, Finance, and Sales.
• Led functional design and strategic planning meetings
• Created project schedule, resource, and communications plans
• Tracking of time, budget and performance metrics for reporting to senior executive IT and business sponsors
• Led requirements workshop with executive members of National Accounts to establish corporate views of a customer to meet their operational and enterprise data needs
• Thought leadership on data governance and stewardship processes and people needed for ongoing sustainability
• Facilitating and tracking data cleansing efforts gap analysis, profiling, cleansing
• Coaching on Agile processes and transition to Scrum/XP

Confidential

Project Manager/Consultant

• Migration and upgrade from existing architecture to use Informatica ETL with Oracle for the enterprise data warehouse used to report on all lines of business. Streamlined processes in communication and integrated change management by closing gaps in workflow and improving team efficiency. Coordinated resource plan with offshore lead to complete work and maintain budget. Conducted Lessons Learned interviews and presented findings to client.

Confidential

Project Manager/Consultant

Interim project manager for Retail CRM project to consolidate information from several existing sources and combine into a centralized Data Warehouse repository with targeted Data Marts for reporting. The legacy data sources included online and point of sale transactional information as well as customer profile, web analytics, and email campaign information. Payment Card Industry Confidential and Personally Identifiable Information PII regulatory compliance required.

Confidential

Project Manager/Consultant

Provided coverage for projects PM during extended leave quickly evaluated current project status during development stage and provided guidance and direction for team and client in meeting gaps that surfaced after the initial requirements stage. The scope of the project was a Data Warehouse migration from DB2 to Oracle with reporting in Business Objects and Java.

Confidential

Program Manager/Consultant

• Managed services outsourced portfolio and team management for BI/EDW applications operational support.
• Single point of contact leading 2 global operations support groups with 20 consultants in an onsite/offshore delivery model for daily operations and application support. These PGS BI applications are used as decision support systems to support the Pfizer Global Manufacturing and Supply business groups for better business decision-making. These applications provide historical, current forecast and predictive views of business operations by reporting and dashboards. Key technologies being utilized for data warehouse data extract translate and load are Informatica and DataStage ETL as well as Cognos, SSRS, and Microstrategy for EDW reporting tools.
• 95 issue resolve rate on a monthly basis meeting or exceeding Service Level Agreement SLA goals.

Confidential

Project Manager/Independent Consultant

• Restructuring program, similar to merger and acquisitions activities, focused on realizing value from consolidating local Business Unit IT services and transitioning to a Global IT Shared Services organizational model.
• Team building and leadership of distributed teams and geographically disparate locations for planning and status meetings including team members from Confidential.
• Charter kick off presentation meetings combined with due diligence facilitated workshops to determine high level requirements and acceptance criteria. Workshops and interviews with senior management from the Business IT, Global services IT, Finance, HR, Compliance, and Vendor Management in order to determine current demand, resources, and provide details needed for build out of the consolidated Global Services organization.
• Vendor management and review of MSA in relation to consolidation 3rd party resources to company approved vendors to capitalize on volume of business and centralized governance.
• Created SOW's containing budget and support level agreements for quarterly chargeback of services from Global IT Shared Services back to the business units.
• Project dashboard, performance metrics, and finances presented to group PMO.

Confidential

IT Manager

• Directed onshore/offshore development teams for on time delivery for two full lifecycle SAP implementations as part of a 120 M project and received a series of performance bonuses. Coordination of cross team development, work plan updates, and performance reporting. Development of robust PMO processes for integrated change management.
• PMO and Steering Committee performance reporting metrics for consolidated cross functional view. Participated in regular PMO meetings providing risk and status updates.
• Global design and gap analysis to determine workload and time estimates for development object deliverables. Developed scope, schedule, and proposed budget.
• Agile hybrid methodology used to have several full cycle iterations through implementation to avoid the common 'big bang' implementation for each phase of the project.

Confidential

Development Manager

• Support for all SAP applications within local business unit. Worked directly with functional leads and department managers to determine and document new requirements and maintenance requests.
• Nutraaccess.com Order Entry system and B2B Invoice functionality maintained with SAP interfaces developed to provide competitive functionality to keep current with customers changing needs and expectations. All new functionality and upgrades delivered to schedule.

Confidential

Technical Team Lead and Business Analyst

• SAP Production Planning, Manufacturing and Supply Chain projects and production support.
• Project manager for Confidential remediation for all Confidential SAP servers mitigating risk and ensuring auditor compliance for a 15 billion corporate enterprise.

Confidential

President/Owner

• Independent SAP ERP consulting for high profile and Confidential companies including Confidential.

TECHNICAL

• SAP ABAP, Reports-Interfaces-Customization-Enhancements-Forms RICEF
• SAP Functional areas: FI, MM, WM, SD, SRM
• SAP Interfaces: EDI, ALE, ETL BW Generic Extractors , EAI
• Database access using SQL
• Informatica MDM toolset
• BI ETL: Informatica, DataStage, MS SSIS, SAP PI
• BI Reporting: Cognos, MicroStrategy, and MSBI SSAS, SSRS, SSIS
• Business Process Mapping: P2P, O2C, B2C, B2B
• MS Excel, MS Project, MS PowerPoint, MS Visio Flow Diagram, Clarity, Rally Software