Summary

• 10 years' experience of eCommerce and Web application project management
• Management experience of the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure
• Hands on experience in various project management methodologies like Waterfall and Agile Project Management
• Practical experience of successful Scrum based development team management as an Agile Project Manager and Scrum Master
• Good experience of IT project management in Healthcare, Financial and Education industries
• Hands-on experience in leading all stages of banking systems implementation including project planning, requirement definitions, and implementation
• Experience of projects related with Managed Long Term Care Plan, Care Transition Plan and Integration with QNXT product
• Hands on experience of writing effective and successful proposals and statements of work
• Effective negotiations and vendor management skills

Professional Experience:

Confidential

Senior Agile Project Manager Scrum Master

• Leading and managing onshore and offshore resource pool of 30 plus resources onshore offshore
• Implementing Agile and Scrum practices for onshore and offshore teams
• Making business plans for the application development practice for revenue growth
• Mentoring and supervising the teams for technical growth
• Working on process improvements and implementation of new methodologies for software development and project management
• Working between business and IT to finalize the requirements and then converting them to functional specifications.
• Managing vendor relationships from commercial negotiations to implementations.
• Responsible for end-to-end project management covering complete project life cycle.
• Responsible for resource planning
• Developing project plans, testing plans, production deployment plans, costing and budgeting plans
• Proposals writing
• Statements of work writing
• Agile Earned Value Management
• Agile Release Train Planning
• Agile Risk Management
• Monitor and tune number of work- in- progress items for SCRUM teams to eliminate waste
• Coaching team in value based prioritization and challenge the norm, time to time to ensure focus is on delivering value. Coaching Product owner and team in writing effective user stories
• Coaching Scrum Masters in conducting effective scrum ceremonies Sprint planning meetings / Sprint Review Meeting / Sprint Retrospective / Backlog grooming meetings

Confidential

Senior Agile Project Manager - IT

• Responsible for leading the internal and external technical project teams.
• Preparation of vendor selection score cards
• Preparation of Request for Proposals RFPs for the vendors
• Working with business users to finalize the requirements and then converting them to functional specifications.
• Managing vendor relationships from commercial negotiations to implementations.
• Responsible for end-to-end project management covering complete project life cycle.
• Responsible for resource planning
• Developing project plans, testing plans, production deployment plans, costing and budgeting plans.
• Managing Agile / Scrum teams
• Budgeting and cost management for projects

Confidential

Senior Software Engineer / Project Manager

• On behalf of Confidential, I have worked as consultant for various Confidential clients. During my employment period at Confidential, I have been working as Software Engineer, Team Lead and Project Manager. I was involved all phases of project and development life cycles from beginning to end.

Confidential

Project Manager

• At Solution, I worked as an IT project manager for a short duration and left to avail an opportunity at USA.
• During my stay, I worked on a conversion project from Visual Foxpro to Visual Basic 5.0.

Confidential

Project Manager

• Later on I was given the role of an IT project manager and my new responsibilities were
• I started my IT career as a soft engineer at Chartac. My key responsibilities were
• Programming
• Business requirements understanding
• Writing technical design documents
• Project planning for schedule, resources and cost
• Working directly with the clients for proposal discussions, negotiations and business requirements understanding
• Team management of developers and testers

Project Experience Highlights

Confidential

Role: Scrum Master/Agile Project Manager

Responsibilities:

• Implementation of Agile / Scrum methodologies for 3 large size projects
• Management of distributed teams consisting 5 onsite and 18 offsite resources.
• Schedule and scope management for multiple projects running using Agile / Scrum methodologies
• Providing status reports, burn down charts, velocity and business value charts to business and product owners

Confidential

Role: Agile Project Manager

Responsibilities:

• Working with business partners for requirements gathering, technical solution architecture and building the product backlog.
• Management of distributed team consisting 2 onsite and 8 offsite resources
• Schedule and scope management for multiple projects running using Agile / Scrum methodologies
• Providing status reports, burn down charts, velocity and business value charts to business and product owners

Confidential

Role: Scrum Master/Agile Project Manager

Responsibilities:

• Working directly with the product owner and business partners for the implementation of Agile / Scrum techniques for the project
• Management of distributed team consisting 2 onsite and 6 offsite resources
• Business requirements understanding, finalizing sprint backlogs, working with product owner for release planning

Confidential

Role: Agile Project Manager

The scope of the project is to convert the existing Neonatal Clinical Desktop Application into .Net Framework 4.0 platform using scalable architecture and sound software engineering practices that will eventually pave the way to internationalize the product.

Confidential

Role: Agile Project Manager

• The Nurse Case Management application has been designed to provide instant information through customized dashboards and notifications/alerts to ensure that the Confidential team has access to and can update the required child case management information at all times. The Confidential different modules use the Dynamics xRM user interfaces for data input and retrieval. The Confidential technical team ensured usability of the application by aligning the flow of data to match Nurse Case Management Team current workflow. The different Confidential modules include Child Profile Information, Child Assignment, Child Medical History, Dental History, Child Appointments, Child Diagnosis, Child Treatments, Child Discharge, Forms Generation and Resources Administration Module.

Confidential

Role: Agile Project Manager

• This was a regulatory and compliant requirement where IT has to upgrade all its applications and data source to make sure that credit card information is not stored or displayed to any user across the organization. It was a huge change so multiple internal and external teams were involved. My role was to make that plan is followed, resources and available and there is no dependency or issue during the execution of the project. It was a successful implementation and the bank was certified as a Confidential compliance.

Confidential

Role: Agile Project Manager

• This was a first time concept implemented in any Confidential. We introduced a new role with the combination of Teller and Customer Service functions. Using a one stop window concept, an universal agent user was able to handle all types of service requests as well as cash transactions. The idea was implemented using an automatic cash recycler machine integrated with teller and core banking systems.
• As PM, I worked with business users to finalize the requirements and converted the requirements into functional specifications. I was responsible for working with the vendor for commercial negotiations, development, testing and implementation.

Confidential

Role: Agile Project Manager

• Confidential, the bank started this project to introduce mobile banking in Confidential with the same full services available to customer as their online banking. Being the first time this type of application was introduced in Confidential, it was a challenge to finalize the business requirements and to select the best vendor from a long list. The project had other technical challenges like security, integration with core banking systems and compatibility with iPhone, Blackberry and other Confidential enabled phones. The team implemented, online banking and all types of the transactions, bill payment module, credit card transaction Confidential compliance .
• Working with multiple vendors, we implemented this project in Confidential and went live for the bank's internal staff.
• It was a Confidential Compliance system with online transactions facility.
• There were four phases running at parallel after which the system was available to customer. My role as Senior Project Manager was to manage the internal and external technical teams, monitor the project progress, and keep track of change management.

Confidential

Role: Agile Project Manager

• After a successful Confidential, the project was to implement the Confidential solution for the automation of Bank's Sales Process. I worked as project manager for vendor selection, resource planning, requirements gathering, and development planning. This project has major integration development work with the bank's call center solution and core banking systems.

Confidential

Role: Agile Project Manager

• It was an upgrade to an existing call center solution where we implemented a module for collection department. There was an integration between the collection system and the call agents. Any customer whose balance goes up to a certain limit for a certain period time was included in the auto dial procedure. The collection agents can see all the logs and can contact such our due customers manually as well. The collection system was also linked with the banking system to get the real time account information.

Confidential

Role: Project Manager

• It was a mission critical project which involved a large team from business, IT and vendors. I was managing 9 teams under this project. Using state of the art technologies, we implemented the solution to issue the bank's products instantly within 10-20 minutes at branch. So customers were able to use all products without any further calling or activation. Commercial bank was one of first banks to provide these products instantly.
• I was responsible to finalize the business process for the solution, IT integration requirements, and application process flow and software development through multiple vendors located in different countries.

Confidential

Role: Project Manager

• The bank was facing a problem consolidating the customer information. There were multiple channels to create/update customer information. I planned and designed a single channel to create/update customer information file and integrated the system with all channels to provide consistent and accurate information.

Confidential

Role: Project Manager

• Working directly with the vendor and business, I managed this project to replace the existing portal with a new one which was developed with the latest technologies using Share Point Server 2007, Office 2007 and SQL Server 2005.

Confidential

Role: Project Manager

• Worked as project manager to redesign and enhance the existing internet banking web site for online money transfer, account management and credit card management. My core responsibilities involved requirement finalization, vendor selection, and team management.

Confidential

Role: Senior Software Engineer

• This is a vacation packages reservation system. The system is built for booking agents. It is fully integrated with Confidential for Air reservations. Agents can book Air, Hotel and other activities. It is a web based system developed in new technologies Microsoft .Net 2003. The main modules are.
• Defining Resort Data
• Builder To define, inventory, rates and packages
• Reservation To book, modify and cancel a reservation

Confidential

Role: Senior Software Engineer

• Confidential Claims Manager 3.1 is a dynamic, web-based Claims Management platform which connects insurance companies, independent adjusters, consolidators and collision repairers, enabling users to exchange claim information, loss notices, assignments, estimates and other documentation throughout the entire claims resolution process. Users can access integrated Claims Manager, Assignment, Dispatch, Estimate Share and Reports applications. It is a Confidential Level 3 environment. The application is designed to process insurance and preparing estimates for automobile accident's claims. The complete workflow from the creation of an insurance claim to processing it was implemented in fully secure and user-friendly application.

Confidential

Role: Senior Software Engineer

• A B2B solution for an e-market place for the global tourism industry. Work included analysis, design and development of the framework and RAD tools required to meet the goal. The marketplace allows wholesalers and travel agencies to interact with each other, as well as allowing the consumer to seamlessly access the wholesaler's inventory via the travel agency's website.

As part of the application architecture design team, we designed and developed a .Net based application framework that can be independently utilized to support rapid application development Confidential for any n-tier based solution.

Confidential

Role: Senior Software Engineer

• Working on developing the Confidential Billing and Call Process System. Responsibilities included design, data modeling, and developing the presentation, business and data layers of the system. The presentation layer was developed using Visual Basic, Visual Confidential and Visual C utilized ActiveX Documents and business and data layer components built as Confidential compliant ActiveX Confidential using Visual Basic 6.0. All ActiveX DLL's were deployed under Microsoft Transaction Server. At backend SQL Server 7.0 is being used

Confidential

Role: Software Engineer

• Worked on developing the intranet based, Confidential Ticketing and Reservation System for the Confidential. Responsibilities included design, data modeling, and developing the presentation, business and data layers of the system. The presentation layer was developed using ASP 2.0 that utilized ActiveX Documents and business and data layer components built as Confidential compliant ActiveX Confidential using Visual Basic 6.0. All ActiveX Confidential were deployed under Microsoft Transaction Server. Also wrote SQL Server 7.0 Stored Procedures and views that employed variety of complex table joins that linked to the legacy tables on the AS400 database. Used disconnected record sets to pass data between the application layers. Also used hierarchical record sets to displays data as per the user requirements. Various third party control tools such as ProtoView were used to enhance the presentation layer.

Confidential

Role: Project Manager

• Responsibilities included systems analysis, design, data modeling and developing decision support and online transaction applications per customer requirements. Most of the developed applications belong to the manufacturing and financial industry.
• Following were the applications I worked on:
• I developed the Confidential, component based application for the operational and financial department of two investment banks Confidential. This application is used for online transactions and decision support systems. The application is running in a multi-user environment in various branches of the banks.

Confidential

Role: Technical Team Lead

• Working as senior developer, the application was developed in Visual Basic 5.0 and Oracle 7.3 for an Confidential. This was an MDI application developed to maintain the record of donations from donor to the organization, loan to members and savings from members.
• This was a complete n-Tier environment using Confidential objects and Confidential. All the business logic was encapsulated within the business layer and accessible via the published Confidential object interfaces.

Confidential

Role: Software Engineer

• Working as the senior developer, an n-tier-based application was developed for the financial department of a real estate company Confidential. Confidential objects were developed for business process. The application includes forms for multiple voucher entries and provides various online financial reports.

Confidential

Role: Software Engineer

• Working as a software developer, this application was developed for Confidential. The Confidential application developed in Visual Basic/ MS-Access. The application keeps track of finished goods received from the production department and then tracks the sale of these goods. The application was integrated with Accounting General Ledger.

Confidential

Role: Software Engineer

• Working as Software Developer, this application was developed for Confidential. The application was developed in Visual FoxPro. The application keeps the track of raw material received from suppliers then tracks the consumption of this material. The application was integrated with Accounting General Ledger.

Confidential

Role: Software Engineer

• Responsibilities included development of functional and design specifications and coding of the product.
• Cargo Trading System Working as the senior software developer, the product was developed for the Cargo Companies based in Confidential. The application was developed in VB 6.0, ASP, VBScipt, MTS, IIS, and MS SQL Server 7.0. This application was developed for intra-company usage and was to remain confined to the company intranet until the security issues were worked out before general access was allowed via the Internet. The application allows customers to view status of the shipment of their products and make new shipment orders online through browser.