Sr. Project Manager / Scrum Master Resume Profile
3.00/5 (Submit Your Rating)
Harrisburg, PA
SYNOPSIS:
- A highly experienced Senior Project Manager with over 22 years of International domestic experience with infrastructure, communications, mobility ERP end-user application development. I specialize both in voice data integration, Cloud solutions migration, S/W development, migration PMO management. I use best-case methods with associated PM tools, timelines, baselines, milestones resource management scheduling to ensure that the Business Case, Configuration, Change, Controls, Security and Risk alternatives are in place. I am well-versed in the introduction and implementation of Cloud-based Infrastructures Public/Private/Hybrid that meets and exceeds the customer's needs. My goal is to deliver and insure total customer satisfaction.
- A proven, winning record of achievement, adding to the bottom-line and cost savings of the Business Case and Project Mandates Scope, Budget, Reporting Metrics envisioned by senior management and key stakeholders, yet I communicated very well with Engineers, Architects and Planners. I wield a velvet hammer and possess a strong core value system. I am a very tough, yet fair team leader. Accepts complete accountability and ownership of all assignments and brings a wealth of in-depth knowledge and creative ideas with him.
- I hold in the highest degree my very strong inter-personal character and values. A kind and considerate Professional with the rare skill of being able to successfully translate highly technical solution sets into palatable business case scenarios. A creative and enthusiastic bridge-builder, who follows, delivers and re-visits the business case process in order to ensure project viability and timely delivery. A tried and true leader, who works hard to gets the job done, on time on budget
- Quote: People don't Care what you Know, as long as they Know that you Care
TECHNICAL SKILLS:
- Platforms: Confidential Web Services Cloud virtualization, Confidential, Telecommunications, Web Development, Data Storage, PMO Management, MS-Project, VDI, Web Video Conferencing, Voice Data Migrations, Single Sign-on, Security.
- Hardware: Cisco, Juniper Lucent Alcatel Routers Switches, F5 Load Balancing, NAS SAN Storage Area Networks , Backup/Recovery, Virtual Desktops Firewall Security optimization.
- Communication Centers: Cisco UCCE Enterprise VoIP Call Center, Lucent Nortel PBX, Avaya Genesys Call Centers, Desktop Mobile Device Management, IP cable television VoD .
- Software/Databases: Visio MS-Project expert. Peoplesoft, VMware, CA Clarity, HyperVisor NMS, VDI Desktop MAC, WIN Mobile , V-Sphere chips, SAP R/3 migration, Oracle App Server, SQL MS-Exchange.
- Operating Systems: Win 7, VMware VDI, Red Hat Enterprise Linux, UNIX, Apple IOS, Microsoft XP.
- Project Management Methodologies: PMI Program Manager, PRINCE2 PM Practitioner, SCRUM Master, Iterative Project Management Methodologies, MS EMP, ITIL Systems Delivery Life Cycle SDLC , Waterfall SCRUM Sprints.
PROFESSIONAL EXPERIENCE:
Confidential
Sr. Project Manager / SCRUM Master
- Confidential The project is the coordination of moving from a legacy Healthcare Management Platform to Amazon Web Services Cloud infrastructure, consisting of multi-vendor usage of the Confidential. Project Mgt. using MS-Project Service-Now methodologies.
- Various deliverables consist of S/W Development, PMO Management, Infrastructure, Migration and Cloud-based Single Sign-On Security, Peoplesoft Firewall protection. Total project Cost: 12M
- The goal of the project is to allow other HealthCare Providers to have secure access for a wide variety of internal and sensitive data structures to better serve their doctors, nurses and hospitals with the best quality of care products for the users. Patients will be able to use their existing Healthcare professionals and services maintain the same or better level of healthcare within the Confidential.
- In my roll, I coordinate activities between the existing Confidential internal system, track all modification and improvements, ensure proper resources are allocated and deliver the section on-time and on-budget.
- The project is expected to receive technical and business acceptance byConfidential
Confidential
Sr. Project Manager/ SCRUM Master
- Confidential and managed 11M project the consolidation migration from over 700 local and international users LANs, WANSs Circuits to the Confidential Cloud using VMware VDI clients and managed by V-Center NMS. Consolidated 20 storage servers, 8 MS-Exchange Servers and 5 physical data centers.
- Confidential Migrated to Cisco Call Manager, MS-Exchange, including ACD scripts for Moves, Adds and Changes. Mail server synchronization, VoIP migration and ATM Packet Core upgrade Setup and Managed a 23M PMO that including 14 Engineers and three Project Managers for the transition and migration of 2,100 local international network users from Lotus Notes s to the MS-Exchange, Voicemail app clients, MPLS backbone with F5 Load-Sharing capabilities.
- Confidential Managed the PMO and the installation of Genesys and Avaya CCS R5.1 Suite w/Voice Data Portal, ACD IVR integration. Documented and controlled all vendor change and control logs and bonded to be the ultimate sole-source responsible for the success of the project including financial obligations and work risk matrixes WBS . Authored the RFIs and BOMs to ensure the competitive sales process.
- Confidential, Introduced International country code SS7 to SIP signaling gateways, including E-911, IBM i86 Servers and MPLS routers tail address translation . This was to provide secure VPN WAN call setup, transition and teardown and global synchronizing of a customized call signaling between Confidential data centers. Performed and documented the Confidential on-site.
Confidential
Project Manager /SCRUM Master
- Managed a cross-functional PMO team of Confidential Enterprise Network Engineers, Architects and Project Managers for Confidential Communications. Migrated from existing Lotus Notes to Microsoft Exchange,
- Confidential Configured and monitored the Project Management Office in Confidential, using Cisco Unified Call Manager Enterprise, PRINCE2 PMP methodologies to ensure proper document version, base- lining and milestone achievement of Quality objectives. Detailed Risk Logs, plus LAN WAN optimization.
- Confidential Assigned Confidential trainer for Level 1-3 system support teams 9 Call Center employees . Installed Cisco UCCE Call Center, Lotus Notes and 8 servers in their B2B and Accounts department. Verified that VXML scripts and CTI port hunt groups met all Customer Acceptance criteria.
- Confidential Introduced International protocol SS7 to SIP signaling gateways, including E-911, migration of Oracle SQL relational databases. This was to provide secure VPN WAN call setup, transition and teardown. The global synchronization of call signaling between Confidential data centers. Performed, tested and documented the Confidential.
Confidential
Sr. Project Manager
- Confidential: Standardized all Confidential branch offices to employ the ITIL PRINCE2 and PMO /PMI Project Management methods trained and certified 11 Confidential sites in all throughout the Confidential. Customized PMO PMI processes and procedures. The overhaul saved the company 450K in its first three years alone. Confidential, thus ensuring continued client loyalty Built from scratch all document templates to adhere to ITIL /PRINCE2 /PMO certification.
- Confidential: Updated Confidential Provisio Billing System OSS /BSS to the Ericsson meter data management MDM platform. Ensured proper billing cycles, Moves Adds for Assurance, Billing Revenue, CRM, Fulfillment, Network Domain Mgt. and Plan/Build Optimization.
Confidential
Sales Project Manager
- Built and managed a dedicated team of eight direct report and four Confidential as the Senior Engineer for Confidential, to verify and ensure the successful integration of new and existing technologies. Point of Contact for the 450M SAP/R3 conversion from IBM mainframes AS/400s.
- Instigated the Confidential Proof of Concept practices manual. Confidential of equipment and services. Project Managed 8 Network Disaster Recovery rooms to protect the system from power outages failures. Trained over 300 local Systems Administrators on a networking platform.
- Controlled several large data projects, thus ensuring that solutions were delivered on time and within budget. Project Management included the delivery of accurate and concise long and short-term budgetary milestone achievement, documentation, Risk Management, hands-on installation and customer acceptance test plans, including real-time Network reporting.
Confidential
Technical Design Engineer, Project Manager
- Confidential with 8 direct-report Engineers and Architects, plus a Confidential to ensure only the most recent document activities are distributed to the parties involved using ITIL IBM methods. Took conference meeting minutes and responded with prompt actions.
- Achieved Confidential for sales overachievement five years in a row, a significant lifetime achievement Managed all Engineering / Project Management activity throughout the Confidential including International Regions. Confidential. Successfully wrote RFIs BOMs to commercially leverage our solution. Installed over 2,500 Km SM fibers and over 8,000 UPT Cat 5/6 cables.