It Pmo Director Resume Profile
New York, NY
Project Management Professional over 17 years of proven ability to lead and manage IT business operations and re-engineering of processes to improve performance and operational efficiencies. Excellent in developing and providing consulting services, training and management support. Proficient in identifying the direction of technology and its application to business systems. Hands-on leader and proven knowledge in a wide range of networking technologies. Coordinated the successful and simultaneous completion of projects in a global enterprise which includes BMW, Sanofi, Merck, Pfizer Bayer.
P R O F E S S I O N A L E M P L O Y M E N T
Confidential
IT PMO Director
Primary responsibilities:
- Work closely with CIO to understand, internalize, and incorporate the IT strategy into the IT project portfolio
- Conduct a senior leadership role in facilitating the annual IT strategic planning process and establishing and tracking the IT budget
- Directly manage all aspects of ITs portfolio and the project management of IT projects, including resource management, prioritization, financial analysis, governance, and execution
- Manage strategic financial decisions regarding investment in capital and resources and follow through on budgets, costs and resources for technology organization
- Monitor, analyze and report project budgetary information to the CIO on a regular basis
- Lead monthly steering committee with executive committee COO, CFO, CIO to discuss recommendations and adjustments to project portfolio
- In coordination with Senior Director of IT Solutions, IT PMO runs the Business Analysis, and QA disciplines using industry best practices
- Facilitate interactions between QA and the CIO in an established oversight escalation process
- Lead management of the IT project portfolio and define metrics to effectively track project execution
- Lead communications on project performance to the Senior Executive leadership team
- Provide status updates on critical IT programs to IT and business leadership
- Define common standards and methodologies that result in improved results
- Provide oversight over projects management to drive consistency across the project portfolio
- Build productive and collaborative relationships with senior business leaders
- Provide coaching and mentorship to IT PMO team with regard to the project management discipline
- Manage and oversee large and complex initiatives
- Establish and maintain trusted advisor relationships with project stakeholders by providing project vision and status
- Provide leadership and stability to a growing organization in transition
Summary of Accomplishments:
- Increased productivity of project managers by 20 upon establishing a repeatable process and formal governance.
- Completed a multi-year / multi-phase implementation of core business application leveraging SAAS model
- Collaborative agile development and testing method reduced the total cost of implementation by 15
- A thorough ROI analysis facilitated the successful implementation of a hosted VOIP and reduced the capital investment by as much as 1.5 million dollars against the total cost of ownership
- Established technical and project guidelines in regards to vendor selection for the WAN transformation project, resulted in a more cohesive execution of tasks and reduced the timeline by 5
- Provided QA best practices and guidance to IT, contributed to the on time and on budget completion of the Oracle R12 upgrade
- Educated senior IT leaders in creating and documenting value proposition, with notable success in the approval of migrating 75 of production servers to Cloud / Amazon Web Services AWS .
Confidential
Senior IT / Program Manager
Primary responsibilities:
- Manage the program/project from initial determination of scope and requirements gathering through go-live for an end-to-end project or specific area of a project e.g. build or test
- Proactively manage and monitor execution of deliverables and status in an effective manner
- Understand the fundamental solution being developed/deployed - its business value, blueprint, how it fits with the overall architecture or business operations, risks, etc.
- Ensure that internal and external project resources with appropriate skill sets are provided
- Escalate issues to management which cannot be resolved at the Program / Project level
- Ensure resolution of cross segment/team project issues, risks, and / or conflicts
- Manage critical path, dependencies, contingency and overall budget performance e.g. EAC vs. budget
- Proactively eliminate critical path road blocks to help ensure successful delivery of the solution
- Take steps to proactively mitigate project risk as defined/required in project plan. Ensure stakeholders clearly understand what risks will or will not be mitigated
- Ensure project members effectively manage dependencies, budgets, and schedule
- Ensure the project stakeholders' expectations are understood and managed
- Report and manage overall project /release status back to the project sponsor and stakeholders
- Take responsibility for end-to-end solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications with focus on quality
- Validate that proper deliverable and phase stage containment is occurring where required, e.g., signoffs are scheduled and completed, dependent deliverables are completed, phase plans are completed and agreed to by project leads before the phase starts
- Manage all change requests, validate all budget/schedule impacts, obtain the stakeholders' commitment, and communicate approved changes to all teams
- Ensure peer and/or quality reviews are completed for each project and address findings with project team
Summary of Accomplishments:
- Sanofi-Aventis, Global Clinical SCM Software Development and Infrastructure Mgmt.
- Merck, Global Sharepoint 2007 to 2010 Migration
- Merck, Global Windows 7 rollout
- BMW USA, Documentum 6.5 Migration and custom application development
Confidential
Senior IT / Project Manager
Summary of Accomplishments
- Crystal Reports migration to Qlikview
- US Nationwide Windows 7 desktop rollout
- US Nationwide Warehouse RF scanners upgrade
- EMC Storage Migration
- Physical to Virtual Servers Migration
- Legacy WMS retirement and feature migration into in-house developed application
- Microsoft Sharepoint 2007 to Sharepoint 2010 Migration
- ERP custom development and rollout for a new division
- Technology implementation on 2 newly constructed warehouse
- Disaster Recovery Site creation and integration
- Datacenter relocation from New Jersey to Connecticut
- Infrastructure, datacenter and application consolidation effort during the UNFI acquisition of SunOpta
- Infrastructure, datacenter and application consolidation effort during the Albert's Organics acquisition of Pro Organics - Canada
Confidential
IT Manager Worldwide Public Affairs Policy Division
Summary of Accomplishments:
- Infrastructure, datacenter and application consolidation effort during the Pfizer - Pharmacia merger in 2000
- Infrastructure, datacenter and application consolidation effort during Pfizer Warner Lambert merger in 2000
- Integrated and consolidated IT services provided to the division by leveraging Global IT's service streams
- Increased remote users productivity by introducing new standards and policies
- Successfully implemented the global distribution of streaming news software for the entire division
- US and Europe Windows 98 to Windows NT desktop rollout
- Latin America and Asia Windows NT to Windows 2000 rollout
- Global web development for the social and humanitarian programs
- US implementation and rollout of RSA VPN infrastructure
- US rollout of Microsoft Outlook to replace Lotus Notes
- US mobile computer refresh program every 3 years