SUMMARY

• Experienced IT Project Manager / Senior Network Systems Engineer with more than 15 years of experience with 5 years as a Senior Network Systems Engineer and over 10 years of extensive experience managing multiple, simultaneous, significant medium-sized to large enterprise infrastructure projects alongside robust operations. Proven track record defining project scope, initiate, planning, implementation, monitor /control and close to handover on time with cost-effective results.
• Highly customer-centric with excellent relationship building skills as evidenced by achievement in managing user expectations and buy-in, conducting analysis, of the organizations critical support deliverables. Identifying deficiencies and potential opportunities, and develop innovative solutions for increasing reliability, dependability and performance improvements in productivity. Strong technical skills to translate Project Charter and Scope into Work Breakdown Structures WBS . Extensive knowledge in Project Delivery Life Cycle PDLC and process methodologies like Agile, and SCRUM that provide direction for project planning to implementation.
• Collaboratively work with senior leadership, Project Sponsors, Key Stakeholders, and Subject Matter Experts SME's to architect best new business systems solutions to meet project timelines. Works successfully to cultivate existing business partner, third party vendor, and team relationships. Self-confident, effective communicator via phone conference or in person, strong organizational skills, multi-tasked motivated and self-managed. Ability to work creativity with all levels of senior management to entry level support teams.

QUALIFICATION HIGHLIGHTS

SENIOR LEADERSHIP PROJECT PORTFOLIO GOVERNANCE TECHNICAL MANAGEMENT

PROFESSIONAL EXPERIENCE MILESTONES

Confidential

Project Manager

Selected Contributions:

• Promoted to direct multi-site project operations of all health and wellness programs/projects, increasing revenue streams with full P L responsibility, and capturing market share in highly competitive health-fitness and wellness industry.
• Helm, synergize, and built high-performing team of 35 account technicians and 5 project managers by instilling the company's vision, leading by example, setting clear expectations, and holding employees accountable for client account objectives.
• Share best practices by partnering across departments and functions to design wellness initiatives to identify and analyze needs of each client business case to establish precise deliverables/milestones.
• Initiate clearly defined project scope meetings, construct plans for work breakdown structures, and process workflows to manage initiative implementation, monitor and develop continuous process improvement methodology maximizing organizational results.
• Manage project estimates, timelines, budget reviews, accurately track project financial commitments to budget and reports to communicate project mitigated-risk factors, issues, project performance, and schedule performance to ensure the best cost performance index possible for the portfolio.
• Result increased employee wellness engagement, reduction of employee risk factors and employer health insurance expense.

Confidential

Selected Contributions:

• Designed, and implemented employee health and wellness programs/projects while profitably building client relationships.
• Empowered, and managed 10 direct reports, 11 indirect supervisors, and 15 staff, including recruitment, training and development.
• Planned, strategized, developed business, managed operations, marketing, brand building, PR and community relations, customer service/retention, human resources, administration, and technology performance.

Confidential

IT Project Manager / Senior Network Systems Engineer

Selected Contributions:

• Led cross-functional team to perform large organization systems migration project of 6,000 Exchange users, 20 servers in 15 sites 45 locations Exchange 5.5 with connectors for cc: Mail, Lotus Notes, Internet Mail, X.400, and Directory Replication.
• Monitored database corruption, message transfer, directory and public folder replication and permissions and set up trusts and diagnosed WINS and DNS issues.
• Managed and engineered site deployment project of WAN/LAN from NT 3.51 to 4.0, DHCP/Static/TCP/IP environments installed new workstation builds, backups, restores, and fortified troubleshooting of Exchange, NT, SMTP, client connectivity via RAS, DNS/WINS.

Confidential

Senior Network Systems Engineer

Selected Contributions:

• Defined, engineered, analyzed security risks, mitigated risk factors, and implemented measures to protect network and data deployed corporate wide ISW/LAN First Microsoft NT 4.0 Migration of the Federal Government SSA Social Security Administration.
• Installed Exchange Server-Outlook 5.5 and CAT 5e cabling to 1000 user environments.

Confidential

Project Manager / Senior Network Systems Engineer

Selected Contributions:

• Defined project scope, strategically planned, and managed LAN Migration of IBM workstations and servers from Nations Bank over to Bank of America for all New Mexico branches.
• Engineered remote migration and all hardware upgrades and network backup drive systems.