SUMMARY

• Senior manager and business consultant with achievements in international and domestic business development, marketing, IT, program management, consulting, e-business, process reengineering, operations, client relations and strategic planning.
• Saved 20 million annually via key quality initiatives improved scalability and enhanced product's competitive position.
• Managed select portfolio of clients including ABN Amro Bank, WalMart, Kroger, Sears, Victoria's Secret and GE Capital.
• Catalyst with the ability to drive positive change, capitalize on new opportunities and achieve corporate objectives.
• Successfully executed 5 million consulting project that later became 400 million, 5-year contract.
• Saved 15 million direct costs as project manager for consolidation of call centers worldwide.
• Consultant in 15 million global launch of e-commerce initiative that standardized brand image, improved security and eliminated redundancies 1 year later, PC Web sales represented 1/3 of total sales and 2.8 million revenue per hour.
• Resourceful strategist with repeated success in establishing vision aligns and designs innovative business/technical solutions.
• Salvaged 10 million account with Mercedes-Benz resolved product design issues and established loyal customer relationship.
• Improved team productivity 300 through training initiatives in quality, automation technologies and issue resolution.
• Successful Auditor with experience in building an overarching Governance program and identifying operational risk.
• Managed the audit process to ensure that adequate internal controls over the financial statements required by SOX regulation as well as in the use and application of PCAOB Std 2 for both automated and manual controls, and supplemental disclosures required by FASB.
• Performed audit engagements in two primary levels 1 as a consultant, partnering with the internal audit group, in the process of designing and reviewing internal controls for public companies in preparation for Sox and 2 , as an external auditor in the review of a company documentation and processes.
• Experienced with Sarbanes-Oxley implementation. Brings a unique combination of business, regulatory and IT knowledge that spans the industry best practices and the multiple process areas as required per COSO Framework.
• Managed project teams and change management process for financial reporting systems ranging up to 30 Million.
• CISA Certified Auditor, CIA Certified Internal Auditor Candidate, CPA Candidate in the State of North Carolina.
• MAC, Audit, Corporate Governance Compliance, North Carolina State University, in progress
• MBA, General Management Strategy Finance, University of North Carolina at Chapel Hill, 2001
• BS, Naval Engineering, concentration in Automation, Polytechnic School of Engineering, University of S o Paulo, 1993
• Certifications: PMI PMP Project Mgmt Professional ISACA CISA Certified Auditor Extreme Networks Certified Cisco CCNA CCNP CCIE written Microsoft MCP/MCSE IBM 4x different technologies CheckPoint Security Associate CCSA.
• Professional Studies: Project Management, Branding/Marketing, Financial Analysis, Operations Management and Accounting.
• Awards/Honors: Excellence in the Market Segment award from IBM 3 consecutive years. Society of Automotive Engineering award
• for paper presented at Mobility Technology International Conference 1 of 3 papers selected from hundreds of participants worldwide .
• Professional Associations: AICPA, NCACPA, ISACA, Inst. of Internal Auditors, Academy of Management, Project Mgmt Institute.
• Fluent in Portuguese and Spanish and can also speak French and Italian

Professional Experience

Confidential

Sr. Project Manager

• Managed service engagements in the Revenue Recognition Accounting area. Interacted with client's executive team to assess Revenue policies and methodology.
• Built engagement plan and schedule, tracked progress and budgets, conducted hands-on discovery and documentation of processes that supported Revenue Accounting, including EITF 00-21, SOP 81-1, SOP 97-2, SOP 98-9, SAB 101/ SAB 104.
• Drafted functional specifications and facilitated technical discussion with IT and engineering to redesign systems and implement processes that enabled Revenue management, compliance, reporting, and forecasting.
• Assessed the adequacies of the internal controls as applied to the benefits and compensation areas, including the implementation of SFAS 123R and SFAS 87/158, and process redesign following the remediation plan required by SEC.
• Interacted with client's Internal Audit team, supporting global Sarbanes Oxley compliance efforts.
• Evaluated and documented the effectiveness of internal controls and operating practices in Foreign subsidiaries. Identified areas of improvement, and interacted with management to design remedial action.

Confidential

Risk Advisory Services

• Managed audit engagements on SEC clients. Interacted with client's executive team to address any findings.
• Scoped new accounts, built audit plan and schedule, conducted hands-on audit and reviewed documentation.
• Educated consultant teams on financial systems audit, data security, process automation technologies and issue resolution.
• Very diversified technical environment as each client is unique, including Oracle 11i, Hyperion, Lawson, Peoplesoft, etc.

Confidential

Finance Manager

• Reported to customer business development group VPs and Directors, and led major initiatives to improve product sales.
• Responsible for financial reporting and competitive information on the top 20 strategic clients in US, WE, LA, and Asia.
• Designed financial systems to identify promotion effectiveness and opportunities to maximize customer and product value.
• Designed and managed the global deployment of Financial Reporting system and Business Intelligence projects.
• Introduced financial scorecard to analyze opportunities and facilitate integration of Gillette accounts into P G structure.
• Technical environment based on SAP, Oracle Data warehousing, Analyzer and Cockpit reporting.

Practice Leader

• Advised clients' CxO on issues and implication of strategic planning, management integration process and operations.
• Managed SAS70 and SOX Audit engagements for the purpose of Internal Controls and Financial Reporting.
• Directed CRM and ERP implementations, Content Management, Data warehousing and Business Intelligence projects.
• Designed and managed the global deployment of financial data warehousing project on a route to market solution that provided a linkage between Trade allowances, Promotion timing effectiveness, Order Management and Customer Value Management, from which a valuation of a given opportunity can be determined.

Confidential

Project Manager, Technical Leader Software Engineering Quality Assurance

• Served as President of Conexion Networking Group for Cisco's East Coast headquarters 2003 .
• Directed software component quality assurance program for all company software products.
• Championed change and reengineered processes bringing innovation to the Development and QA groups.
• Interacted with business units, product managers and engineering authored marketing collateral and case studies.
• Transformed underperforming group into cohesive, quality-focused software development team quadrupled productivity.

Confidential

Senior Consultant / Project Manager

• Managed large-scale IT outsourcing program for IBM's Global Services Universal Server Farm that hosted business applications for high-profile clients including Sears, Victoria's Secret, GE Capital, General Motors and Macy's Federated Stores .
• Identified/targeted key objectives, verified service level agreements, evaluated/recommended business process reengineering and directed project rollout, including internal audit planning, risk assessment, scheduling, milestones, and client acceptance and satisfaction, achieving higher network availability and security while expanding portfolio of services offerings
• Managed IBM Networking Hardware Division project to improve product quality and restore customer confidence. Resolved 600 product defects The division improved market positioning culminated on its 2 Billion acquisition by Cisco Systems.
• Directed 8 million call center implementation largest help desk in Latin America and showcase of technology integration, included solutions such as VRU, CTI, CRM Business Intelligence, sales force automation and ticketing systems.
• Made presentations, negotiated SLA and interacted with client's CIO teams Managed IT projects ranging to 15 million, with very diversified technical environment, including Oracle, JD Edwards, SAP, Baan, DB2, Remedy, DPU, Lan Desk, etc.
• Led 14-member team in outsourcing and ISO 9001 certification projects. Defined requirements, designed and implemented IT solutions for clients. Responsible for preparing work plan, managing workload, tracking schedule and communicating status, analyzing problems and activities, and specifying solutions.
• Product Specialist for OS/2, LAN Server, DOS and DB2 products at IBM PSP division, promoting and supporting key IBM products and their networks. Created marketing collateral and made client presentations.
• Handled several customer accounts, including critical accounts where strong technical and management skills are required in order to define Service Level Agreements, and ultimately, solve any product design issues, converting customer dissatisfaction issues into customer loyalty.
• Additional experience: Anixter, Polytechnic School of Engineering, MCA International and Saint Gobain.

Technical Skills

• Budgeting, Cost Accounting, Reporting, Process Improvement, Statistical Analysis, Risk Data Modeling, Decision Models.
• Auditing, Compliance, SOX, PCAOB, COSO, FASB, Sarbanes-Oxley, SAS70, WebTrust, SysTrust, VISA/CPI.
• Management of multifunctional, outsourced or virtually connected teams, spanning across multiple geographies.
• Forecasting Management Tools, Application Servers, Crystal Ball, MS Project, MS Office, Visio.
• IT Governance Models, CMMI, ISO, COBIT, ITIL.