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Project Manager Resume Profile

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Los Angeles, CA

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PROFILE

  • Confidential has experience as a Director, Project Manager and Senior Business Analyst, he holds a PhD in IT Management and a Master Degree in Software Project Management. Mr. Palza has 15 years of experience in Business Intelligence, Business Process Management, Enterprise Architecture, IT Governance and IT Audits.
  • Confidential has been implementing solutions for different sectors: Insurance, Banking, Healthcare, Financial, Government, etc.Mr. Palzahas been deploying IT solutions for: John Hancock USA , Fortis Bank Belgium , National Bank of Canada, Cirque du Soleil Canada , Nokia Canada , Erickson Research Canada, NASA IV V, World Bank, etc. M. Palza has more than 10 years of experience as a Professor, Researcher and Speaker, he is an author of Books and R D Papers.

TECHNICAL

ITSM: Remedy ITSP,OTRS, Jira Service Desk, CA IT Service Management, GLPI Service Management

IT /Software Governance: Cobit 5, ITIL/ISO 20000, ISO 27001-2, ISO 29110. BMC, etc.

Process Management BPM/BPMN : Bizagi, BonitaSoft, Intalio

ERP: SAP R/3: SAP FI, CO, SD, MM, PP

Enterprise Architecture: Togaf9.1, Rational System Architect, Archi/Archimate

Software Engineering: OOAD, UML. MS-SQL, Oracle, MySQL. Rational Team Concert, Rational Software Architect. Attlassian Suite. Methodologies: SDLC, SCRUM, ASAP

BI/Analytics: SAP Business Warehouse, SAP Business Objects, SAP Query Analyser, SAP Dashboards, SAP WebIntelligence. Qlikview, MS-Business Intelligence SSIS, SSAS, SSRS , MicroStrategy, Cognos, Pentaho,Weka, SPSS Modeler, Neurologic, SAS, Rapid Miner, R

PROFESSIONAL EXPERIENCE

Confidential

Director / Project Manager

  • Integrating clinical and Business Objectives with Business Intelligence and IT Enterprise governance using Cobit 5 and Togaf.
  • Implementing a Healthcare Analytics based on a cost center model.

Confidential

  • Designing a process and BI solution for Health Asset Management for the ICU
  • Developing a Mobile solution for paramedics/ firefighters and Hospital Personal
  • Implementing an automated Web / BI Patient Record Management System for ICU
  • Implementing Neonatal Intensive Care Unit Information System /BI solution
  • Proposing solution Big Data solution for Intensive Care Unit ICU .
  • Implementing a ICU Triage Information System and BI solution

Confidential

IT Auditor Consultant

  • IT Audits IT Infrastructure and Software for more than 12 Small and Medium Enterprises

Confidential

  • Business Intelligence SAP BW/BO, MicroStrategy, Qlikview, Microsoft BI
  • ERP Information Systems SAP R/3 FICO, SD, MM
  • Enterprise Architecture Togaf
  • E-Supply Chain Technologies Applications Master Degree
  • Operations Management MBA
  • Management Information System 5 times Undergraduate
  • Information and Information Technology MBA
  • E-commerce Project Management Master Degree
  • Applications of Statistical Methods in Business Undergraduate
  • Simulation in Management Undergraduate
  • Verification and Software Quality Assurance Master Degree .
  • Software Control and Measurement Undergraduate

Confidential

Researcher / Project Manager Part Time

Accomplishments

  • Identifying opportunities to optimize Business Performance based on Neural Network, Genetic Algorithms, Regression Algorithm, Data Mining Models
  • Developing Business Intelligence and Analytics different sectors: Health, FinancialServices and Health Insurance:
  • Applying Back Propagation Neural Networks to evaluate Credit Risks
  • Optimizing Inventory Management in Health Care Organizations using UnsupervisedArtificial Neural Networks and Genetic Algorithms
  • Identifying Financial Risks Profiles based on Class. Trees Algorithms and CRISP-DMCredit Risk Assest. Model to predict procrastination based on Decision Trees Models
  • A clustering Analysis for Financial forecasting using Unsupervised Neural Networks and K-Means algorithms

Confidential

IT Senior Process Management Consultant Working along with IT Infrastructure Operations

Accomplishments

  • Implementing a Security Governance Framework for Operations based on ISO 27001, ITIL, for the Operations Department.
  • Implementing CAB, Tracking Incidents/Problems, CI, RFC, SLA, SLO, Impact Analysis.
  • Defining and implementing following process: Security Incident, Change Management, Configuration Management, Vulnerability Assessments, Risk Management, etc.
  • ITSecurityProjectManagement:Managingfollowingprojects:ISO27001 implementation, Project Planning Business Cases, Milestones, Costs, Deliverables
  • Disaster Recovery RTO, PTO , Risk Assessments. SME for SOW, RFP, RFI

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