Professional Summary:

• IT professional with 9 Years of experience, currently working as a Project Lead/QA Analyst.
• Very strong in Banking, Finance and Insurance and Retail domain.
• Expertise in Manual as well as Automated testing in different methodologies like Agile, Scrum, Waterfall etc.
• Thorough knowledge of SDLC, QA Procedures, Standard Methods and Software Requirement Specifications. Designed Test Strategy, Test Plan, Test Cases and perform Functional, Regression, Integration, Acceptance and Black box testing.
• Well versed in providing project estimates or sizing and getting them delivered in estimated timelines.
• Extensively worked with Tools Quality Center, Microsoft Test Manager for test management, and TFS for life cycle Management, UFT, Selenium Web Driver for regressing testing and for Web Services Testing/XML/WSDL validations.
• Good Experience in the evaluation implementation of automation SOAP UI process and proficient with automation testing using UFT/QTP Selenium and developing libraries.
• Experience using different Frameworks like Page Object, Hybrid, Keyword and Data Driven frame works in QTP, Shared Object repository, descriptive programming etc.
• Worked extensively on host applications for commercial lending which involved JCL, COBOL, VSAM and DB2 using CICS as well as TACL, Guardian OS, PATHWAY using HP Non-stop Tandem Applications.
• Proficient in Structured Query Language SQL .
• Hands-on experience in web services testing using standards like XML, WSDL, SOAP and Java Message Service.
• Good knowledge in ETL process using MS-BI Tool.
• Played a vital role in seamless migration of existing legacy systems to new Web/ Java applet / CRM applications which had significant enhancements from old system and included state of new features.
• Ability to work collaboratively with Business, Development and Production Support to best optimization of time and resources to improve end user experience and enhance customer delight.
• A motivating lead and excellent team player with very good inter-personal, analytical, communication and documentation skills. Always encourage team members to maintain a healthy work-life balance and get the best out of everyone.
• Arranging project status calls for optimizing communications in onsite-offshore model and sending MIS to senior management is also a part of daily activities.
• Prepared training documents for new hires, lessons learned from executed projects and quick reference guides to different interfaces. Part of value addition built a SharePoint site with help of client manager where all important training documents, user access forms, associate leave calendar and MIS for senior management are stored.
• Good Analytical, Interpersonal and communication skills. Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.

Technical Skills:

Project Details

Risx-Facs is a Gallagher-owned claims management application for creating, maintaining and managing claims. The application also consists of features including Loss and damage detail maintenance, Notes and Diary maintenance, payment processing via Checks, EFT, statistical payments and field payments, etc and service provider information maintenance. This one-stop application provides the third-party administrators all they need to keep track of all the claims they handle for a claimants or clients. The Helpdesk AJG Risx-Facs International project deals with enhancing and maintaining the international version of the Risx-Facs application. The project is to implement the Service Providers example: hospitals, clinics, labs, doctors, etc information on the Risx-Facs International system. This will allow the payment officer to select the appropriate service provider from the system to make the payment. Due to a huge list of provider information being updated on the New South Wales system, currently the payment officer has to manually enter the details before he/she can make a payment. As per the new business requirement, the service provider information from NSW system will be automatically processed. Only receptionist role will have access to maintain this information on the Risx-Facs International system. This will help payment officer to make payments accurately and promptly with less effort. Contribution: Working as QA lead/point of contact and help Scrum Master, Product Owner, Business Analysts, seamlessly manage this project starting through requirements phase till project implementation. Developed Test Strategy, Test Plan and Test cases based on the Epics user stories and maintaining the traceability matrix. Attending sprint planning meeting in reviewing product backlog with development team product Owner and providing the estimates for testing tasks / activities and adding them in to TFS. Actively involved in System Testing, unit, integration testing and User Acceptance testing in agile methodology. Developed and maintained Reusable functions, Actions and Object Repositories via Quick Test Professional QTP Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using TFS / Microsoft Test Manager. Work closely with interface teams and corresponding development groups to make sure smooth execution of the project per identified milestones. Developing Automation Regression scripts using GB framework Guidelines Created and updated the Automation script as per changes with respect to the sprint releases Coded Database queries to verify the data loaded properly. Created Business and Generic functions to minimize the re-iteration of code work Involved in Mobile testing on physical devices, Emulator testing and cross browser testing using tools cross browser testing and Browser stack. Attending Daily scrum and Scrum of meetings and discussing the roadblocks and status of the project Always adhered to quality standards and procedures during project execution.

• Automated test cases, for data driven tests and linked test scripts using QTP to perform Regression testing of different application versions
• Deigned Automated scripts in QTP for various business scenarios using multiple actions and reusable actions
• Foster increased collaboration and transparency between RM's, CBA's, and Product Sales.
• Reduce infrastructure costs by replacing on premise Siebel architecture with salesforce.com services
• Improve Relationship Managers user experience.
• Increase the visibility and accountability between sales and implementation.
• Increase Relationship Managers productivity by providing cross-selling opportunities
• CITI Replacing the current CRM system, Siebel, with salesforce.com in 2011. The main goals of this implementation are:
• Contribution: Involved in Analysis and Design meetings to ensure that assigned functionality meets the user requirements. Interacted with End Users, Business Analysts to understand the System requirements. Worked closely with developers to better understand the requirement specs with a view to improve quality of the application. Developed Test Plan, Test Cases, Test Scripts and Test Matrix. Extensively involved in System testing, Regression testing, Integration testing. Created Automation scripts. Used Quality Center for Test Planning, Test design, Test execution, defect tracking and defect reporting.
• Mapping the test cases to Requirements and defects. Traceability Matrix Handling the entire QC for the project to generate various reports and submitted to the business. Review of BRD/FRD/UC documents from time to time for change requests and also during raising a defect. Participate in the Status calls, Defect Triage and other calls based on the schedule. Work closely with interface teams and corresponding development groups to make sure smooth execution of the project per identified milestones. Knowledge Transfer sessions conducted within the for the new hire resources to keep up to the expectations. Sessions conducted within the for the new hire resources to keep up to the expectations.. Involved in the End to end testing across the various Sales force Releases

Commercial Group of Bank provides leasing products and services to small and medium-sized enterprises across a broad range of industries. CPI LoanPath LP is the front end system in which applications are entered. In LP, an application is credit scored priced, and most types of application are booked into either the IMPACS or AFS back end. LP calls ICV to retrieve borrower and exposure information. LP calls Credit Bureaus and Moody's to retrieve credit information. This project manages/coordinate the End to End Testing efforts for the Credit Process Initiative. Strategy includes testing for Loan Path and all interfaces/feeds between Loan Path and other applications/systems. An Interface will be established between Loan Path Loan Origination System and AFS Loan Accounting System to systematically upload boarding data from LoanPath to Paralender, then subsequently to AFS Level III. The desired business process is to minimize duplication of effort in data entry and streamline the booking process. This interface is intended to enable users to systematically transfer data from LoanPath to AFS Paralender resulting in efficiency gains while minimizing data entry errors in booking and improve user and customer experience. Contribution: Worked as SIT Lead / Point of Contact and help project manager/test manager seamlessly manage this project starting through requirements phase till project implementation. Worked closely with developers to better understand the requirement specs with a view to improve quality of the application. Worked on writing Test Plan, Test Cases, Test Scripts and Test Matrix. Extensively involved in System testing, Regression testing, Integration testing. Used Quality Center for Test Planning, Test design, Test execution, defect tracking and defect reporting. Handling the entire QC for the project to generate various reports and submitted to the business. Review of BRD/FRD/UC documents from time to time for change requests and also during raising a defect. Coded SQL scripts/queries to verify the data loaded properly. Tested Web services, XML, WSDL using SOAPUI tool. Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality. Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality, Integration, Database, Boundary, Security and Regression Testing using Quick Test Professional. Participate in the Status calls, Defect Triage and other calls based on the schedule. Work closely with interface teams and corresponding development groups to make sure smooth execution of the project per identified milestone. Handling the entire QC for the project to generate various reports and submitted to the business. Knowledge Transfer sessions conducted within the for the new hire resources to keep up to the expectations. Sessions conducted within the for the new hire resources to keep up to the expectations.

AFS Automated Financial Systems deals with commercial loans of various types. This application is intended for creation, payments and maintenance of loan accounts which is done through three interfaces namely AFS Level III, Paralender and Citismart. Level III is a mainframe application used to create commercial loan accounts and do maintenance of the loan accounts and do the Payment transactions. Level III provides Validation services for Commercial Loan accounts. Contribution: Involved in Analysis and Design meetings to ensure that assigned functionality meets the user requirements. Interacted with End Users, Business Analysts to understand the System requirements. Worked closely with developers to better understand the requirement specs with a view to improve quality of the application. Worked on writing Test Plan, Test Cases, Test Scripts and Test Matrix. Extensively involved in System testing, Regression testing, Integration testing. Used Quality Center for Test Planning, Test design, Test execution, defect tracking and defect reporting. Handling the entire QC for the project to generate various reports and submitted to the business. Review of BRD/FRD/UC documents from time to time for change requests and also during raising a defect. Participate in the Status calls, Defect Triage and other calls based on the schedule. Knowledge Transfer sessions conducted within the for the new hire resources to keep up to the expectations. Sessions conducted within the for the new hire resources to keep up to the expectations.

CitiCapital Commercial Corporation proposes to implement a sales force automation solution, whose cutting-edge technology will provide competitive advantage to its sales force while providing CitiCapital with opportunities for up-sell and cross-sell. Moving forward, by capturing all customer information in a single database, this sales force automation solution should also provide 360 views of its customers maximize customer satisfaction. The SFA application will also improve the closing ratio of Approved-to-Funded transactions by providing the right information at the right time to the sale.. Contribution: Responsible for identifying High level test cases. Responsible for Preparing and executing Test Scripts. Responsible for Bug reporting and tracking in Quality Center. Participated in team planning and preparing the schedules. Participated in status meetings with the team, developers to discuss open issues. Communicating with on-site QM through chat and mails.