Program Manager Resume
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New, JerseY
SUMMARY
- PMP Certified Project Manager with over 15 yrs of IT experience in service delivery management, implementing software methodologies, sales, technical project planning and implementation seeks a position fully utilizing strong development and management skills,
- Experienced in project management, Client Management, Sales and Pre - sales activities.
- Experienced in budgeting, Project planning, scoping, estimation, tracking, implementing project plans with fixed budgets and deadlines alongwith defining best practices.
- Expertise in System Analysis, Design, coding and project implementations across various domains.
- Proficient in leading large size engagements. Experienced leading multiple managed services engagement - both Application Maintenance and Application Development.
- Managed important projects and programs in fast-paced, time-critical environments.
- Strong leadership and communication skills, and a proven ability to multi-task and produce results.
- Expertise in multiple life cycle methodologies and design methods including Agile and Object oriented analysis and design.
- Problem solving oriented, able to co-ordinate the analysis and production of a development team with good inter-personal and negotiation skills.
- Good knowledge and understanding in J2EE and Webservices.
- Good experience in business Analysis, User Requirement Gathering, User Requirement Analysis, and Gap Analysis,
- Strong experience in on Data Analysis, EDW, reporting, Data Cleansing, Data Transformations, Data Relationships, Source Systems Analysis and Reporting Analysis.
TECHNICAL SKILLS
Databases: Oracle 8i/9i/10g, SQL Server 2005/2003/2000 , MY SQL, MS Access.
Programming Skills: PL/SQL, Java EE, Visual Basic, Shell Scripting.
Operating System: UNIX, Windows 2000/2003/NT/XP
Oracle Tools: SQL*Loader, TOAD.
Tools: Informatica 8.x/7.x, Informatica power Exchange, Cognos 10, Netezza.
PROFESSIONAL EXPERIENCE
Confidential, New Jersey
Program Manager
Responsibilities:
- Provide deep solution domain expertise and project implementation to deliver long-lasting business value
- Liaise with architects, technical teams, and leadership (both business and IT) across the customer's organization
- Create, Review & Publish Knowledge Base articles as part of thought leadership initiatives
- Present Account & Business status to key stakeholders like Clients, Senior Management, Executive management & Steering committee
- Provide the single point of contact for resolution of project related issues
- Lead project meetings, including project kickoff, project status, steering committee, and other project stage gate meetings
- Manage customer expectations regarding project scope, timelines, and deliverables
- Mentor project team members on Velocity methodology and drive utilization of consistent processes and deliverables
- Identify Data quality plan for the deliverables
- Take overall responsibility for the high-quality, cost-effective and timely delivery of the project.
- Leverage their deep technical domain expertise to drive project delivery, lead the project team, clearly set and manage customer expectations, and proactively address and resolve project-related issues.
- Utilize & contribute to the in-house Project Management Office (PMO) framework and Velocity methodology to implement common standards and processes for management and delivery of project objectives
- Work seamlessly with vendor partners and system integrators to build a project team with the right set of skills and capabilities.
- Develop and lead project delivery teams and ensure your organization has what it needs to manage the solution into the future.
- Working closely with the Pre-sales team to win and bid new projects at various client places. Current target $5M in annualized contract value (ACV)
- Response to RFP’s to actual bid submission and client presentations.
Senior Project Manager
Responsibilities:
- Monitor and supervise engagement progress / delivery and team performance
- Review and approve work products - Work closely with all project stakeholders to ensure that the groups are aligned, business requirements have been met and a high quality product is delivered.
- Operational and delivery status reporting to client .
- Plan and track the development activities as per agreed project plan and ensure quality levels are met
- Supervise and lead in Technical and Staffing discussions / decisions.
- Conduct meetings/status calls with the Offshore and Onsite teams.
- Manage risks, escalations and issues within the project and people.
- Work closely with the various project stakeholders to ensure that groups are aligned, business requirements have been met and a high quality product is delivered.
- Analyze proposal requirements and provide innovative solutions - Be the trusted advisor to Ethicon for potential service improvements and align any additional strategic and/or urgent project needs to quickly flex up or down. Manage Change Requests.
- Offshore Resource Management. The teams are resourced adequately, and are motivated
- Continuous service improvement. Ensures quality and service levels and quality level are met
- Determine, interview and recommend the resources required on the project.
- In case of resource underperformance or resignation, work with the delivery leads to ensure timely knowledge transition and task re-assignment.
- Conduct regular status meetings with the team.
- Mentor & motivate team members to ensure high-quality deliverables.
- Involved in business development actitvities.
Confidential, New Jersey
Project Manager
Responsibilities:
- Manage complete life cycle of the project, right from the requirement gatherings until the Go-Live.
- Plan the overall release of the products to different vendors based on business priority, report complexities and stakeholder acceptance & co-ordinate UAT sign-offs
- Provide update to Program Sponsors and PMO on progress of the project in terms of scope, timeline, resourcing and any challenges.
- Also, member of in-house PMO organization Create and manage project plan
- Conduct requirement workshops with Business Partners to define business requirements
- Conduct workshops with multiple data vendors to finalize data interface requirements
- Coordinate with Business Analysts, Architects, Data modelers, developers & Testing resources
- Collaborate with different Business Unit (BU) heads to ensure timely delivery
- Work with a matrix team to define scope, architecture & testing strategy (Unit Testing, SIT & UAT)
- Conduct team meetings to track project progress, risks and issues In-house and third party risk management
- Conduct weekly status meeting with senior, executive management and provide status reports / dashboards
- Deliver project based on PMI guidelines
- Manage risks, issues & stakeholders
- Responsible for scope planning, roadmap, requirements gathering, high level design, estimation, budgeting, resource loading and project scheduling
Confidential
Project Manager
Responsibilities:
- Ensuring service levels are met as per the SLA requirements
- Out-of-hours support for all systems
- Ensuring teams are adequately resourced and are motivated
- Working closely with the Front Desk Teams
- Ensuring quality procedures are followed and that all deliverables are defect free and quality products
- Generating the weekly reports and monitoring them for issues.
- To Maintain all the Trackers and metrics data
- Monitor all the tickets logged in remedy system and seek their closure within the stipulated time
- Interact with the onsite BA’s, SDM and users regularly regarding any issues, concerns and take necessary actions at the earliest
- Working on Technical issues and Tickets as per the requirement.
- Monitor day to day activities in their respective domains and report the same to the SDM
Confidential
Senior Developer
Responsibilities:
- Software Design, Coding, testing of client product called shop floor tracking system.
- Coordinating weekly meetings with the client and resolving them.
- Working on Technical issues and client issues as per the requirement
Confidential
Developer
Responsibilities:
- Engaged with different clients like Larsen & Toubro to provide consultancy services.
- Involved in different websites in technologies using ASP and Visual Basic
- Involved in Building custom developed component for the client..
- Involved in database modeling.
- Providing technical resolutions to the client
Confidential
Developer
Responsibilities:
- Part of a product development team (Data Synchronization product)
- Building Custom components.
- Database design
- Product demonstration/implementation at clients place.
- Providing technical resolutions to the client