Summary:

• Over 20 years of project, people and technical management experience with Fortune 500 companies.
• Innovative leader adept at building teams with the ability to think creatively and design profitable organizational and technical changes.
• Experience ranges from technical hands-on work to building and managing on-site, out-sourced and offshore engineering teams. Strong business and technical vision. Proven results oriented person with a delivery focus. Work with clients through all stages of strategy, organization, and operations redesign projects.
• Work cross functionally with different departments such as Business, Marketing, Development, Documentation, Quality Assurance , Customer Support , Deployment and Clients.
• Appraise executive management and work with Client to define Requirements. Cost Estimating, Procurement, Strategic Planning and Execution. Communicate with Clients to evolve the product roadmap and delivery milestones. Project planning, tracking, resource balancing and identifying critical paths.
• Strong teamwork and team management skills. Hire talented people and establish dynamic teams.
• Mentor junior team members to grow into exceptional contributors by setting good example of hands-on work and also encouraging them to take additional responsibilities. Give team members ownership in evolving the architecture and project management.
• Effective problem-solving skills required to resolve project issues and challenges in a timely manner.
• Flexible and adaptable to meet the changing needs of the department and business.
• Effectively manage and work with Off-shore development to develop/maintain/test software.
• Extensive experience of Contract management and purchasing process in HealthCare.
• Extensive experience of Claims Processing in Automotive Industry.
• Extensive experience of B2B/B2C in Retail.
• Extensive experience of Commission payment in Telecom.
• Extensive experience of Payment processing and Smart Dispute in Banking.

Development Methodologies:

• Agile Scrum and Extreme
• RUP
• Six Sigma
• Earned Value Management

Technical Skills:

• Project Management: PM Methodologies, Process Improvement, Integration, Communication Management, Risk Management, Scope Management, MS Project, MS Office, Six Sigma
• Development Methodologies: Waterfall Model, RUP, and Agile Methodologies such as Extreme Programming
• Language: C, C , VB, ADO, Java, J2EE, JDBC, Perl, HTML
• Database/ETL/Report: MS SQL Server, Oracle, MS Access, Crystal Reports, Informatica, Business Objects
• Application Server: IIS, Apache Tomcat, IBM Websphere, BEA Weblogic
• EAI: TIBCO iProcess/WorkBench/EMS, WebMethods, Axway, EDI, BPMS, BAM, BCP and High Availability
• Dev Environment: IntelliJ, JBuilder, MS Visual Studio 6, VS, Eclipse, WSAD, RUP, Rose/UML/Visio
• Domain: SOA, Web Services, MDM, PDM, HTTP, XML/SOAP/XSL/DOM
• O/S: Windows, UNIX, LINUX, Solaris

Enterprise Application Integration Experience:

• EAI, TIBCO Suite, i2, SAP Integration, and WebMethods EDI
• Blue Martini CRM, B2B and B2C solution.
• Fujitsu i-Flow workflow solution for managing dynamic business processes.
• TIBCO iProcess together with TIBCO Business Works BW for BPMS.
• Pega PRPC, Pega SmartDispute, Pega CPM, Pega Project Methodology,

Experience:

Confidential

Pega Lead Solution Architect

Responsibilities:

• I met MasterCard Customers Banks to understand the current state .
• I analyzed the existing Pega flows for the multiple banks.
• I analyzed the Pega role based access controls
• I did a gap analysis and developed a comprehensive roadmap for execution.
• I proposed future state based on the customer findings , best practices and concepts , new customers and future products.
• I modified the existing Pega flows for different Banks.
• I made changes to Pega role based access control.
• I updated the Pega class structure for multi-currency Credit Card

Confidential

Pega Senior Solution Architect

Responsibilities:

• I was part of the Bofa Pega SmartDispute core team for April Mandate 2012 project from Inception to Post-Production.
• I was responsible for delivering the HLD-LLD combined design document.
• I worked with the offshore team to create UI flow scenarios and PowerPoint presentations for the Business.
• I was responsible for the new VISA X509 Certificate implementation in Pega.
• I was responsible for VISA RTSI VROL implementation and was the SME for all VROL. I imported VISA RTSI xsd and WSDL files in PRPC and made SOAP Connector calls over HTTPS.
• I managed offshore team and setup daily meetings to finalize the task list for the day.
• I managed software deployment on WAS with 5 teams worldwide.
• I worked on the post-production defects.
• I was recognized multiple times by upper management for the Pega VROL delivery success.
• I mentored other people at Bofa on X509 Certificate and VROL.

Confidential

Director of SaaS Initiatives/ Integration Architect

Responsibilities:

• I had direct responsibility for suite of software services and products. I completed major customer accounts by providing SaaS based web solution and infrastructure software. Software services included extensive BPM. SOA, Web2.0 functionality. The SaaS solution provided for our customers included H R Block, Shaw, Lockheed Martin. All the software was developed in JAVA.
• Lockheed Martin project is a PDM project for the standardization of catalog information. It included Data Management ETL, Informatica, Data integration, CDI/Customer Hub architecture, Data Warehousing and Data Quality .
• H R Block AskTaxAdvisor is workflow enabled for routing Tax questions to the appropriate Advisor. It allows customer to interact with the Advisor by IM, desktop sharing and VOIP.
• Shaw Communications MDM project integrates Data from two service centers.
• I did extensive travel to work with Top 10 clients understand their infrastructure, current requirement and strategic direction.
• I proposed solution and architecture to meet their requirement. I worked with development team to design and deliver the solution.
• I focused with Customer and Tax Advisors to discover, understand and document business requirements and to align program and project outcomes to business objectives and strategy. I created the MRD and SOW documents. I presented to the Customer multiple scenarios of deliverables and got signoff on SOW.
• With the team, I created the project plan and a proof of concept and got customer and management buy-in. I proactively addressed project cost, resources, interdependencies, acceptance criteria, issues, risks, action items and project plans of the projects related to the program.
• I tracked the project and provided data and fact driven management updates.
• I regularly met engineering architects and lead brainstorming JAD sessions in resolving key bottlenecks and in reaching optimal technical solutions.
• I worked with external Data Center vendor to deploy the hardware and resolve anomalies.
• I delighted the customer by delivering tax software services to the market within six months from conception to market within budget. The usability and quality of deliverable exceeded customer expectations.

Confidential

Senior Manager / Architect

Responsibilities:

• Understand business requirements and existing data to design ETL Architecture
• Involved in project cycle plan for the data warehouse, source data analysis, data extraction process, transformation and loading strategies
• Prepare high level and design documents to support development
• Develop ETL code, transformation logic and source to target mappings using Informatica
• Migration of mappings from development to production staging to production environment
• Code validation of the mappings migrated to production environment
• Update mappings and scripts with necessary environment changes
• Document the validation rules, error handling and test strategy for the mapping
• Monitor workflows and collect performance data to maximize the session performance
• Analysis of various source systems and design and development of ETL specifications
• Developed data mart for a source system created and scheduled DTS packages to run the stored procedures
• Proficient in warehouse designs based on Ralph Kimball Bottom-Up and Bill Inmon Top-Down methodologies
• In a relatively short period, I took over these Infrastructure Applications and made them stable by stressing on quality. I always met the deliverable dates.
• I identified the issues, prioritized/approved the work plans, designed and conducted analysis, synthesizing conclusions, and helped to implement the recommended change.
• I coordinated with marketing, business operations, development and deployment teams. Components were built using SOA with both .Net and Java.
• I managed both, an on-site team of 16 people and off-site team of 25 people. I led by example and empowered team members to become exceptional contributors.
• I encouraged open communication in both technical and non-technical matters and drove consensus but not to the point of indecision. I adapt quickly to change and wear different hats as needed for the success of project/Client.

Confidential

Director of Technology / Senior Architect

Responsibilities:

• Next Generation Software Infrastructure.
• Validated the maturity of TIBCO BPM product suite, and its potential fit in the Wholesale environment.
• Acquired hands-on knowledge of TIBCO modeling tools and appreciation for model-driven process design and execution
• All the software was developed in JAVA using TIBCO BPM/ESB platform
• Next Generation Payment Services
• Understood the overall architecture and functionality of Clear2Pay Bank Payment Hub BPH . All the software was developed in JAVA on IBM Websphere platform and BPEL.using IBM Process Server.
• Demonstrated multi-tool, multi-protocol, multi-scenario integrations with TIBCO/Lombardi/Clear2Pay Bank Payment Hub BPH . Obtained independent input and validation by BearingPoint TIBCO/Lombardi BPM platform, TIBCO vs. Axway TIBCO as Wholesale integration platform Axway for secure file transfer
• Next Generation IT Hardware Infrastructure
• Infrastructure can be centrally managed with TIBCO Cisco Infiniband with VFrame infrastructure provided I/O virtualization.
• Demonstrated system provisioning and fail-over from a library of pre-defined images including both system and application software
• Worked directly with executive management and business partners to execute and drive ambitious new business initiatives
• Lead the Business groups through Joint Application Development sessions to identify and define the core business functionality. Used Visio UML 2.0 to define and document the architecture.