Project Manager Resume profile Benton Harbor, MI - Hire IT People

Career Summary

Diversified professional certified in project management with extensive experience leading complex multi-billion dollar ITAM, ITSM, mainframe and server projects. Proven track record in standardizing process and environment to deliver cost and cycle reduction through effective use of business assets and resources. Strategic thinker with a proven ability to translate business strategies and challenges into business solutions

Work Summary

Project Manager

Confidential

Upgraded BPC Planning v7.5 Platform to v10
Replace existing HRM Consolidations with BPC v10
Lead SAP BPC Financial Planning and Consolidations Projects for Kellogg Company
Built new global application and functionality
Improved processing time 50 calculation logic, data loads, data inputs, reporting

Confidential

Project Manager

Rolled out Maximo/Tivoli Endpoint Management, Asset Management and Service Management products ISM, TAMIT, TEM
Implemented ITAM hardware and software for IBM customers Baxter, Mead Johnson Nutrition, City of Chicago Parking, and RR Donnelley.
Created budgets, contract deliverables, weekly status reports, analyzing business requirements, architecture design, data models reviews, code review, development, custom integrations, policies, procedures, deployment, deployment checklists, readiness assessments, testing, and change management. communication plans, cutover plans, back out plans, audit checklists, defect management, critical success factors, key performance indicators, measurements/SLA reporting, roles and responsibility matrices, training, and remediation of project at hand through issue and risk management/mitigation, and lessons learned.
Engaged with clients on site for transition and startup of project
Managed asset management transition engagements, including SDLC implementation of ITAM tools, hardware/software inventory, license management, agent rollout, and interfaces of ad hoc systems
Aligned job plans, business rules, and workflow processes to ITIL best practices

Asset Management Analyst

Confidential

Set up ISM tool for Whirlpool asset repository tool
Transitioned Whirlpool computer hardware assets to ISM Maximo tool
Designed training materials for ticketing and problem resolution in ISM
Trained the asset support team how to resolve asset problem tickets in ISM

Confidential

Project Manager GIS Technical Analyst Lead

Led the global PC Software Standardization Project and the PC deployment process in the Benton Harbor-St Joseph locations.
Developed and obtained approval of a proposal that will reduce service incident rate and software licensing cost, facilitate problem resolution, software license compliance, and collaboration globally by standardizing personal computing software.
Reduced annual PC costs 500,000 by standardizing the approach of negotiating lease contracts.
Simplified and facilitated on-going computer support and optimized utilization of resources by standardizing the resolution for similar computer complaints.

Project Manager

Confidential

Responsible for the procurement and deployment of replacement PC's to employees throughout the business functions in North America using a standard deployment process personally developed . This included developing a plan for site readiness at each location.
Standardized the computing environment by deploying over 15,000 PCs with a standard Whirlpool template, Active Directory and Altiris Management Software.
Re-engineered the deployment processes used in the North America for success utilizing creative thought and resource management techniques.
Achieved 89 end user satisfaction with PC Refresh deployment process.

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Project Manager Resume Profile

Benton Harbor, MI

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