Summary of experience:
Results Oriented Leader with 20 years of progressive Information Technology and business experience managing, delivering, and enhancing business solutions that have driven value for Fortune businesses in the health and travel, insurance industries. Demonstrated record of success creating and organizing project teams that deliver business solutions and value. Proven ability to deliver the benefits of IT to solve business challenges while managing costs and risks. Astute Negotiator who has saved millions of dollars and protected the organizations he serves. Trusted Advisor to senior business and IT executives, understands the needs of the business and delivers on key business objectives. Keen understanding of infrastructure operations, networks, storage, security.
Summary of Skills:
Project management, Process Development, Strategic Planning, Business Planning, Budget Preparation and management, Organization Development and Modeling, Financial Planning, General Management, Managing Information Systems development, implementation, integration and operation, Management of Off Shore resources, Customer Vendor Relationship Management, Contract Negotiation and Process Re-engineering, Resource Training
Employment History:
| Confidential Project Manager Responsibilities include: - Administrative management of the Information Technology department: 65 on-shore and off-shore resources
- Hiring and of Personnel and individual training and development
- Training of IT staff on implementation of new policies and procedures
- Employee hiring, training and retention
- Prioritization of projects
- Budget preparation and management of budgets in excess of 7M
- Vendor relationship management and negotiation of contracts
- Ensure that all system data is accurate, secure and that the infrastructure is stable and efficient
Accomplishments: - Transition of staff from dependence on Contract developers to a Seven Corners internal staff model. The resultant savings was 1.75 million per year.
- Renegotiated software licenses creating a savings for the company of approximately 150,000 per year
- Implemented Governance process with a corporate steering committee. This process allowed for better planning and more efficient project prioritization and delivery at a corporate level across multiple departments.
- Proposed and Project managed the implementation of an Active / Active Disaster Recovery, Business Continuity project solution that allows for 24X7 uptime including 4 technical resources, contract negotiation and a budget of 780K.
- Project managed the selection and implementation of a Document Management solution. This system contained OCR capabilities, user validation and direct write to the Claims processing Application system.
- Worked closely with strategic business managers to improve the Information Technology departments relationship with the Business.
- Managed 39 on and off shore resources in order to create a 24 hour development and testing process that allowed Seven Corners to complete the in house development of an Insurance Administration system that was in excess of 7 million.
- Redefined the Employee Evaluation process with Goals that more closely align with the business needs of the company
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| Confidential Project Manager / Delivery Manager - Managed all aspects of the data cleansing of the legacy database to prepare the data for migration to the newly developed Insurance Processing systems database. Project required a team of 3 on site data analyst and 2 off-shore data analyst and was in excess of 500K
- Coordinated all project related activities from vendor selection via RFP through integration into the new system of an OCR driven Document Management package that has greatly improved the data throughput into the Claims processing modules of the system. The net result was a 37 reduction in overall staffing requirements and much cleaner data being loaded into the system
- Project managed the implementation of a Co-located, Active/Active Disaster Recovery site. This included Vendor selection, negotiation and purchasing of all hardware, software, support services and budget management of 780K related to the project. This project brought the company into full compliance with all government contracting requirements for Disaster Recovery
Confidential - Responsibilities included Infrastructure upgrades and Application Development staff of 8 resources
- Identified the project estimates of time, personnel and other related cost
- Status reporting and Risk management to all levels of internal and external customer management
- Project management using a SCRUM Software Development Lifecycle approach
- Responsible for the resource planning and managing on a day to day basis of the eight IT resources
- Customer relationship development
Confidential - Managed the Business Analyst and assisted with the requirements gathering to define, design and development the system
- Created the project estimations of time, personnel and other related cost and managed the project to that budget
- Status reporting to all levels of internal customers and customer management
- Project management using the Software Development Lifecycle approach of Scrum
- Day to day management of the off-shore IT resources and their project assignments
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Other Relevant Information:
- 25 years of Project Management experience
- 25 years in the Insurance Industry
- 20 years of Claims processing application experience
- 25 years of Information Technology Management experience
- 30 years of overall Information Technology experience
- 10 years of Document Management experience
- 10 years of Infrastructure management
- 5 years of database management development
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