Project Manager Resume Profile Dallas, TX - Hire IT People

PROJECT MANAGER

IT IMPLEMENTATIONS RESOURCE/VENDOR MANAGEMENT RELATIONSHIP MANAGEMENTPROJECT PLANNING PROBLEM SOLVING TEAM LEADERSHIP
Skilled project management professional with demonstrated experience in building positive client relationships, project scheduling, innovative problem solving, and cross-functional team leadership. Easily adaptable to new environments and situations.Adept business and cross-cultural communicator in English, French, and Arabic.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Project Coordinator/Resource Manager

Manage whole life cycle of implementation/upgrade projects of all sizes for NetApp, EMC, VMWare, and Citrix technologies for a Confidential domestic provider of IT hardware and solutions. Drafted project deliverables reviewed with customers and internal project stakeholders. Managed smaller implementation/upgrade projects for various Cisco and Microsoft technologies coordinate scheduling using 30 engineering and 3 project management resources.Utilized innovative problem solving to accommodate client needs and time lines with availability of internal and third-party resources.Promoted ahead of peers.

Confidential

Account Manager

Built and maintained positive relationships between Confidential, its customers, and third-party home appraisal and title vendors, resulting in an average of 15 reduction in client fee requests and a 35 increase in usage commissions from Confidential proprietary order management software. Negotiated between client and third-party vendors to minimize conflict and additional costs improved order fulfillment time window. Monitored multiple orders simultaneously, successfully reducing total mortgage processing time by 40 and reducing work backlog by as much as 50 . Analyzed existing business processes, suggested and initiated process improvements. Applied PMI and critical path guidelines to improve efficiencies and find solutions for operational challenges.
Received 2nd quarter 2007 Outstanding Performer award.

Confidential

Resource Manager

Special Projects Coordinator

Arabic Linguist Team Lead

Dual-qualified for Arabic and French translation/transcription.
Managed and implemented resource allocation and collection management processes for multiple, simultaneously running projects with various goals and budgetary and asset constraints. Collaborated joint asset usage between multiple domestic and offshore 'sister' facilities, resulting in an averaged 12 reduction in expenditures and improved quality of project data gathered. Allocated assets and assigned daily tasking, ensured projects were staying on plan and within budget and scheduling parameters reported technological outages and drafted reports on impact to superiors. Delivered project deliverables to executive-level personnel. Collected and assigned client communications and requests for information to subordinates for action and processing. Trained 30 subordinates in operational procedure managed training program and created platform class used by 160 first-line supervisors, resulting in a 30 increase in departmental promotions. Wrote semi-annual performance reviews for junior personnel.
Rapidly promoted to positions of increasing responsibility and pay, 18 months ahead of peers with similar time-in seniority.
Commended for excellent translation of a PowerPoint presentation from English to Arabic for a visiting Egyptian official.
Received performance awards for 4th quarter 2001, 2nd quarter 2003, and 4th quarter 2004.

COMPUTER SKILLS

Microsoft: Word Excel Outlook SharePoint PowerPoint Publisher Project One Note
Adobe: InDesign Photoshop Reader
Other: Lotus Notes ChangePoint Proprietary database and project management software