EXPERTISE:

• Managing multiple complex projects simultaneously
• Delivering a high level of customer satisfaction
• Applying technology to solve business needs
• ITIL, VDI, Unified Communications, application services, application remediation, Citrix implementation, data center consolidations, virtualization implementations, infrastructure transformation, SLA, change management , release management, Exchange/Active Directory initiatives, Business Intelligence and security management
• PMO Manager, Building successful teams
• Work prioritization and issue resolution

PROFILE:

I am an experienced IT professional with successful experience in program management, application remediation, application services, data center consolidation, virtualization, transformation, ITIL, Exchange/Active Directory migrations and Citrix implementation. I have successfully delivered multi year projects throughout my career focused in these areas using PMP, PM3, Agile and ITIL. I also am experienced with program management, domestic and global, planning, and cost center management expertise in all phases IT project and lifecycle management, utilizing Portfolio Management PPM . I have established effective and successful cross functional teams, in a matrixed environment that implemented complex projects on time, on budget, and with high levels of customer satisfaction. I have managed three PMO organizations.

MAJOR ACCOMPLISHMENTS:

• Delivered multiple projects for clients on messaging, exchange and active directory achieving a TCO reduction of 10 while improving quality of data and increasing productivity.
• Successfully manage projects with Dell's application factory and citrix :
• Delivered complex projects with clients, for example, Fortune 100 global companies, to consolidate and virtualize their data centers and achieved over 10 -15 reduction in operations, including duplication of software and hardware implementing ITIL standards.
• Implemented a project for a client to increase employee productivity by 25 through the use of share point technology and exchange focused on the IT organization.
• Managed a cross functional team on a project to improve overall data quality by 20 through the implementation of a business intelligence framework.
• Delivered a project to a global customer to increase the level of data security by 15 through the use of technology and more efficient policies and procedures.
• Successfully delivered complex programs/project, both domestically and internationally, on time and on budget.
• Teamed with the client to prioritize the process for implementing programs/projects to maximize their investments and to realize their goals in an effective and efficient manner, delivering projects on time and on budget for a domestic IT organization.
• Worked as a project manager with clients to establish a framework to mentor and develop their team members.
• While acting as a program manager was accepted as a trusted advisor by clients on related programs/projects that could be leveraged to further improve the overall effectiveness of their operation while maximizing scarce resources and business for the company.

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential

• Responsible for management and oversight of Dell infrastructure services delivery projects including ITIL, VDI, Exchange migrations, data center consolidations, virtualization/cloud design and application services.
• Most recently managed a datacenter and application modernization and migration, including the assurance that datacenters were completely ready for production for the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems.
• Successfully delivered a major datacenter roll out for a utility company.
• This also included an extensive effort on application modernization, migration and change control.
• Drove a network infrastructure rollout for a school district in New Jersey.
• Managed a program comprised of several smaller projects focused on databases, applications services and ITIL services.

Confidential

Program Manager

• IT Consultant/Program Manager for a major infrastructure and communication environment that will be implemented state wide involving both public and private companies. This program will also have accountability into the federal government as the funding for this initiative came from federal funds.
• Developed a RFP based upon Federal and State requirements and laws.

Confidential

• Business development and project management for IT outsourcing, website design, application development, hosting, system admin and security.
• Performed complete process from sales and negotiations to solution delivery utilizing Microsoft Project Management tools, executive dashboards, and EVMS reporting.

Confidential

Program Manager

• Delivered projects, valued in the 20-30M range, to major telecommunication, financial services, healthcare, government, media and entertainment companies worldwide. As a certified program manager, led management of cross functional teams to implement programs on time and on budget.
• The major of my effort was focused on datacenter consolidations, moves, application services and virtualizations.
• Utilized project reporting tools including Microsoft Project, executive dashboards and EVMS management reports.
• Responsible for developing business relationships and negotiating contracts with leading software companies to develop telecommunications platforms for 3G marketplace while acting as a project manager.