Program Manager Resume Profile

WORK EXPERIENCE

Confidential

Program Manager

Continued my career change from marketing to IT as a Project Manager embedded within the Product Development group and was
promoted to Program Manager within two years.
Lead and manage java, .NET, Perl and Liferay software project teams, ranging in size from 4-50 members, across LSI global sites and partner with vendor and consultants to deliver projects on time and within budget using a variety of tools including SharePoint, Confluence, MS Project, Wrike and JIRA.
Partner with Product Managers and development teams to understand technical capabilities and document product requirements for a given product using MS Office and Visio.
Successful software projects led include Eloqua and Salesforce implementations, as well as the development of the Property Receipt Manager.
Founding member of the first LSI Project Management Community, an egalitarian group of project managers across the company to meet once a month to share successes and help each other solve problems or look at new methodologies/technologies for project management.
Work closely with IT Infrastructure on multiple initiatives including the development of a Data Center Knowledge Base.
Serve as key liaison for internal and external stakeholders and management to frequently communicate requirements, status, and escalate and resolve issues as appropriate.
Effectively communicate solutions, produce project status reports and communicate deliverables to stakeholders and senior management to support the business plans and initiatives.
Identify opportunities to improve project management process and project communications.
Management of one of the largest releases in LSI history 10 projects with an impact on 22 systems with the fewest customer service calls. Recognized with a Better Future Teamwork Award.

Confidential

Marketing Communications Specialist

Transitioned from a marketing research role for sales to events support and eventually worked with IT on several marketing related initiatives.
Serve as washingtonpostads.com product owner and scrum master for site re-design and re-platform project onto Drupal as well as the existing site run on Percussion Rhythmx. Responsible for inter-departmental coordination, optimization and LinkedIn exchange newspaper program. Project recognized by Marketing Vice President with multiple Extra Mile Awards.
Partnership product implementation of Salesforce.com Content and Workspace modules for the Sales Department, and Events module for the Confidential Post Live division launch.
Engage in on-going communications consulting for senior leadership, including preparing executing presentations to the Board of Directors.
User testing in mobile app and web environments for the Going Out Guide.
Lead and manage multi-department new products meeting across Sales, Marketing, Operations and News.
Provide consultative and strategic marketing deliverables to support sales across print, digital and events platforms using Microsoft Office and a myriad of marketing research databases such as Hanley Wood and several of the same tools from my experience at Doner. Consultative work recognized by Advertising Vice President with the Publisher's Award for Outstanding Service, and the Marketing Vice President and Sales with multiple Extra Mile Awards.
Project Manager for Advertising Week DC ADprentice competition. Manage a highly-skilled team, delivering a project within scope, budget and timeframe, and won the competition. Project recognized with first-place trophy.
Train colleagues in three-series media comprehension program ranging from traditional to interactive media topics. Program recognized by Marketing Vice President and Research Manager with Extra Mile Award.

Confidential

Media Planner

Began my career out of college and my media planning internship at re:group with Doner as an Assistant Media Planner and was promoted
toMedia Planner within a year.
Responsible for the planning, management and analysis of over 15,000,000 media weight placed domestically and internationally.
Utilized a bevy of resources to ensure successful marketing campaigns including IMS Print Scarborough and MRI online , IMS PAL, Marketmate, Telecume, SQAD Datavue, MediaPro 9, Claritas via iMark, Adviews, TNS and SRDS.
Ensured client satisfaction with 95 or better to goal post-buy performance and significant client added value media weight, tickets and trips.
Collaborate internally and with clients on creative branding and traffic-driving media executions to increase awareness and sales.
Train media interns and assistants in media planning and buying strategies and tactics. Performance recognized by promotion from Assistant Media Planner.

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