Senior Project Manager Resume Profile
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Indianapolis, IN
SUMMARY OF EXPERIENCE:
Dynamic project management professional with over 20 years of operational leadership and technical management experience across broad range of services, products, and technologies. Proven general management, team building, problem solving, and decision making skills. Results-oriented individual recognized for consistent success in maximizing operational efficiency, product delivery, and corporate value.
Leadership and Management Qualifications
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TechnicalQualifications
- ProjectManagement Professional PMP Certificate 2008 Project Management Institute
- Project Management Methodology: CMMI Level 3 development processes, RUP, PMBOK-PMI
- Project Management Tools: MS Office, Microsoft Project
- Automated Test Tools: XPEDITER, Compuware's File Aid, Intertest
- Configuration Management Tools: Endeavor, Rational Clear Case andClear Quest
- Languages: CICS,Microsoft .Net 3.5 -4.0, Visual Studio, SQL Server, VB Scripts, Java Script,Oracle,JCL, HTML, XML
- Other products/tools: Rational Rose, WebSphere, Visio, CA Librarian
PROFESSIONAL EXPERIENCE:
Confidentil
Senior Project Manager
- In support of State of Indiana PMO initiative, provide Program Management execution and deliveryof a 6.0 million annual Client Server / Web Application developmentand migration projectto enhance the Department of Work Force Development DWD Unemployment Insurance Modernization UIM systems and processes to meet state-wide domain business requirements for claimants, employers, and related adjudication appellate .
- Led team of 3 Project Managers, 45 contractors, and government analysts, developers, and testers supporting business transformation from stove-piped Mainframe legacy application toa fully-integratedClient Server / Web Application,Oracle-based software solution.
- Advise and report to DWD's senior IT Management, Project Sponsor, Key Stakeholders and leading business executives regarding project portfolio with associated status and resource planning
- Review and approve resource allocations across the project portfolio to ensure that all subordinate initiatives are completed within committed time, scope and budget.
- Implement program metrics across project portfolio for reporting, risk/issue identification, and process improvement.
- Monitor and adjust portfolio performance against schedules, resources, scope changes, financial budgets, and project and deliverable quality.
- Partnered with third party vendors for delivery of service and technology solutions in support of the Customer's business unit
- Improved business processes through simplifying workflows, better integrating system applications, and redefining organization roles and responsibilities within the assigned joint project team.
- Pursuedstreamlined approach and scheduling activities during mock deployment simulation exercises validating migration / conversion techniques for transformation of mainframe legacy data to new application platform
- Led team in completion of UIM Gap Analysis comparing coded functionality against customer requirements looking for gaps . Key deliverables included:
- Supported creation of comprehensive UIM Functional Model that reflects internal/external functional and data relationships of proposed UI solution.
- Administered technical and test baseline assessment of screens, batch jobs, reports, notices/correspondence, and work items.
- Used both waterfall and Agile methodologies to facilitate rapid application development
- Developed and maintained action plan with follow-on analysis to mitigate critical gaps impeding delivery of Release.
- Supervised concurrent third party assessment of UIM Test Program addressing gaps between current and best practices test management, with recommendations for improvement.
- Managed other critical domain capabilities that are being delivered with current Release or separately as part of planned, follow-on releases:
- Vision/scope documents and Functional specifications to support latest Gap Analysis findings.
- Emergent, legislative workload including Benefits Law change and Federal EUC/EB UIM extensions.
- Employers Tax : Rating, Collections, and Mergers and Acquisitions.
- Appellate: Delivery of complete domain capability for adjudication, including successful UAT.
- Additional change requests across all UIM domains.
- Oversee development and maintenance of detailed plans for post-deployment production support.
Confidentil
Sr. Technology Manager
- Led cross-functional team of Business Analyst, System Analyst and Developers to modify existing business processes,simplifyworkflows, and enhance web-basedsystem application development timelines.
- Responsible for planning, organizing, directing the development, unit testing, implementation and Tier 2-3 level support of desktop applications. Application code development includes HIPAA 5010 compliance updates and deployment and ICD-10 planning and code development activities.
- Led team of 10 developers and analyst supporting a 1.0 - 1.5 million annualFEP Client Server / Web Application development portfolio, implementing5 annual Federal mandate projects and 5-8 monthly desktop application enhancement requests.
- Directed the development of unit testing strategies, plans, cases and conditions to ensure processes and products meet standards and quality assurance principles. Identify and resolve project risks and conflicts.
- Proactively worked with stakeholders to identify future system opportunities and enhancements and match product and services to facilitate the fulfillment of those needs.
- Evaluated new technologies to identify opportunities to improve business processes and expand system capabilities. Oversee development and maintenance of plans for systems architecture including specific tools, technologies, methodologies, and processes.
Confidentil
Sr. Project Manager
- Facilitated senior/executive management business partners to create, plan, and implement project objectives that aligned with available IT budget.
- Collaborated with State Office of Technology Human Services OTHS Leadership Team to develop and maintain a three-year Technology Road Map
- Provided execution framework and leadership to align all subordinate projects with the Road Map.
- Recommended Strategies/solutions to remove barriers that might have impeded portfolio initiatives being delivered on time and within budget
- Formulated strategic direction for a specific organization's annual goals, plans and operating budget to fit within corporate road map.
- Supplied day-to-day direction to project staff members to ensure tasks and activities were effectively coordinated and integrated with each other, and completed in accordance with the assigned project plan/schedule.
- Adapted organizational staffing, planning, and scheduling with associated risks, contingencies, and budget constraints to achieve both short and long-term financial objectives including ROI thresholds .
- Directed and coordinated budget activities of multiple projects IT portfolio , evaluated the impacts of budget changes from original portfolio plans, and created relevant risk mitigation.
- Performed as principal project liaison to Finance Department budget, forecast, reports, and information request
- Executed invoice approvals and reconciliation, Month-end accruals, financial reviews.
- Provided routine reporting to cognizant parties: FTE/HC staffing, Time and Labor reporting, Ad hoc reports.
- Facilitated vendor management including shepherding work task orders, coordinating procurement activities, and coordinating with Vendor Resource Forecasting.
Other Responsibilities
- Led consulting team in the customization and implementation of the CA Clarity software package as the State's PMO's Project Portfolio Management tool.
- Implemented project and portfolio management techniques, including rolling out PMO governance tools, standards, processes, and other templates.
- Managed all PMO-related software expenditures, including maintenance and support activities.
- Monitoreda team of 7 Project Managers maintaining enhancing Social Services and Child Support operational systems and overseeing the implementation of 8-15 annually identified Federal mandate projects ranging from .5 million to 1.5 million each. Oversee contractor deliverables and provided comments and recommendations for various contract deliverables. Identified, tracked, and reported on risks, issues, and action items for various DHR projects. Project Management support included the MD Children Electronic Social Services Information Exchange,contract transition support, WORKS, SAIL system, and Maryland Adoption Resource Exchange MARE system. Participated in initial planning and design specification document reviews for CARES, CSES, MD Children Electronic Social Services Information Exchange, and Cottage .NET Application Systems.Providedassistance to the OTHS EPMO Office with developing templates and processes such as the Deliverable Review Process, Deliverable Review Comment Forms, Scope Management Process, and Project Closing Process.
Confidentil
Project Director
- Program responsibilities includedexecution and supervision of project plans to develop and enhance systems or processes to meet business requirements.
- Administered both program and project implementations including statewide release strategy, phased rollout, training, and performance monitoring and reporting statistics. This included an implementation strategy to optimize system reports, processes and procedures with State staff from Finance, Claims Management, Audit and Bureau of Investigation.
- Led multi organizational development team policy, finance, audit and software development in the design of use cases and reporting templates. The development and test schedule wasmetusing Rational Unified Process RUP life cycle methodology.
- Managed the transformation of common system requirements into designs for shared and reusable services to ensure system solutions were developed according to required architecture, technology, and industry /state /Federal standards.
- Responsible for hiring, budget, schedule, performance measurement, and required external reporting SAS 70 .
- Developed MBE/WBE vendor relationships that exceeded program and state required goals.