Business Office Manager Resume Profile Fishers, IN - Hire IT People

CAREER SUMMARY

Personal, Professional and Technical Qualities and Strengths:

PERSONAL STRENGTHS	PROFESSIONAL STRENGTHS	TECHNICAL EXPERTISE
Personable	Project Management EDS Certification	Word, Excel, Visio, PowerPoint, MS Project, Outlook
Strong Work Ethic	Sarbanes-Oxley Compliance	Lotus Notes
Team Player	Asset Vendor Management, Procurement and Warehouse Management, manage service level agreements	QuickBooks PRO
Dependable	Client Relationship Building/Customer Service/Satisfaction	Security ACF2, VAX/VMS, SAP, NT, UNIX, Novell, PeopleSoft
Honest	Audit Compliance Data	Programming COBIL II, MUMPS, PowerBuilder
Professional Appearance/Demeanor	Written Verbal Communication	Misys, Dr. Chrono, Medical Office Systems
Ability to Interact With All Levels of Management	Accounts Payable/Accounts Receivable	P L Reconciliation/Budgeting

WORK EXPERIENCE

Confidential

Business Office Manager

Confidential

Business Office Manager

Confidential

Data Systems Information Protection

Responsible for billing, metrics, ticket information, training and time tracking for my team
Team Leader of the SAP Security Team responsible for supporting user maintenance and profile maintenance for 4 global clients, 2 of which used ticketing systems
Sales Enablement team member of technical security professionals assisting sales teams on new sales pursuits involving security, managed service level agreements and reported to management
Transitioned new SAP work to our team required travel to client sites and knowledge transfer
Create, evaluate, document and manage processes and procedures
Assist clients with audit compliance issue resolution

Procurement Specialist

Supervised a team of 6 providing total hardware, software, LAN/infrastructure, and maintenance procurement for a large manufacturing campus
Managed shipping, receiving, warehouse, inventory and procurement
Followed all procurement and receiving activities with packing slip reconciliation and invoice tracking
Worked with the manager on monthly P L statements and budgeting as well as resource management
Developed process improvements, organized local inventory process, assigned employee scheduling and employee administration
Strengthened my customer relationship by interacting with all levels of management via oral and written communications and monitoring day-to-day activities

Confidential

Information Analyst/ Project Management

MUMPS Programmer for 18 applications
Cobol II Programmer supporting large manufacturing client
PowerBuilder Programmer
Supported a PeopleSoft implementation
Completed one year Project Management program
Led project to move legacy applications to PowerBuilder technology
Led project to move 15 Cobol II applications from a Michigan facility to Indianapolis Support Team

Information Protection Marion, IN General Motors

Performed some UNIX security using VI Editor
Involved in audit compliance
Performed ACF2 security for two local 4381 mainframes plus several at EDS Processing Centers
Performed DEC/VAX security and audit
Provided customer reporting tickets in/tickets out
Completed project to convert all Logon ID's to EDSNET ID's
Performed physical security duties
Involved with disaster recovery plan creation

Confidential