PROJECT MANAGER - INFORMATION TECHNOLOGY

Midrange Hardware Solutions, Application Development - Insurance/HealthCare, Banking, Investments, Project Management, Program ManagementOutstanding background of project leadership and consistently met commitments for timely delivery of quality software and project deliverables. Specific knowledge

Skills:

• Application Development Solutions Design Functional Design
• Systems Analysis Requirements Definition Change Management
• Project Management Financial Management Quality Assurance
• RFQ/Proposal Generation Contract Management Cost Management
• Customer Relations Strategic Planning Negotiation Skills
• Business Process Analysis International Project Mgt Vendor Management
• Midrange Server Provisioning Release Management
• Solid foundation of knowledge and skill using standard Project Management tools:
• MS Office MS Project, Viso, Word, Excel
• Mercury Tools Test Director, Quality Center
• Project Portfolio Management CA Clarity

CAREER ACCOMPLISHMENTS

Confidential

Senior Infrastructure Project Manager

• Currently managing multiple infrastructure projects in support of new high availability web center HAWC . Project scope includes coordination of server and network builds in support of new application deploys to HAWC.

Confidential

Midrange Design and Build Implementation Engineer/Infrastructure Project Manager

• Managed the procurement and implementation of a hardware refresh and network build out across multiple datacenters located in New York and Pennsylvania. Project scope included installation of new high speed 10-Gigabit Ethernet 10GBASE-T networks, used to broadcast Stock Exchange data to hundreds of end users within Merrill Lynch. Along with the network upgrade, over three hundred high performance IBM 3650 M3 servers were deployed to deliver state-of-the art, fully redundant, high availability computing power. The implementation of this project allowed the Market Data Services organization to implement their new strategic platform and to establish a framework for the Market Data component of the 2012 New Bank transformation of Confidential.
• Responsibility for management of BAU infrastructure projects for multiple lines of business GWIM, FICC, GMOT under the Global Markets and Research domain. These projects range from one to six months in duration and include responsibility for deployment of hardware, network, storage, server builds and coordination of turnover to Global Operational support groups.

Senior IT Project Manager

• Completed an analysis and inventory of server hardware and web applications currently residing in the old e-Biz DMZ environment. Developed a remediation plan, timeline, budget and roadmap for:
• the decommission of all server hardware currently residing in the old DMZ which includes both Charlotte and Broomfield data centers ,
• the migration of all web sites currently running on the old DMZ hardware,
• the rewrite of all web applications to conform to new standard technology stacks and the migration of those applications to the new DMZ environment.
• Managed the planning of multiple projects spawned from the old DMZ Remediation initiative. All project work was targeted for completion by end of 2011.
• Assisted Byron Griffin in support of a portfolio of strategic projects focused on delivering a new High Availability Web Center and improving the overall availability and stability of the TIAA-Cref web environments and applications.
• Responsible for coordination, planning and management reporting for infrastructure enhancements to all test environments in support of major Individual Institutional Business releases.

Midrange Design and Build Infrastructure Project Manager/Implementation Engineer

• Managed a team of contract Implementation Engineers and completed migration of servers from Merrill Lynch Data Center in Savvis-Weehawken, N.J to strategic Bank of America Data Centers, on schedule and within budget.
• Responsible for coordination of all provisioning of Virtual Servers across all Merrill Lynch Lines of Business involved in the ML- Data Center Integration program. Provisioning activity includes all migrations from strategic ML Data Centers to Bank of America Tier-1 Data Centers.
• Responsible for coordination and execution of all provisioning activities for specific Lines of Business.
• Responsible for pilot projects and rollout of new CHP platform for server virtualization. Currently supporting CHP migration projects at Chandler, AZ with plans to expand activity to include both Richmond and Kansas City sites.
• Assisted with rollout of Bank of America standard process for decommissioning servers that had reached end-of-life status at Merrill Lynch Data Centers. Negotiated with salvage vendors and coordinated disposal of surplus inventory that had accumulated and consumed the available storage capacity of multiple Merrill Lynch Data Centers.
• Defined, documented and managed transition roadmaps for multiple migration approaches for midrange hosting: Lift and Shift, Seed and Swing, Physical to Virtual, Virtual to Virtual.
• Assisted with mentoring and training of Merrill Lynch associates in Bank of America processes and tools for Midrange Server solution design and provisioning.

Sr. Project Manager

• Managed Web enrollment events for 18 new customers in 2004, 22 planned cases for 2005.
• Implemented processes and documentation required to obtain Level 3 certification for CMM methodology.
• Managed Sarbanes-Oxley, OFAC, and Auditing projects and guaranteed annual renewal of compliance certification.
• Delivered seven planned software enhancement releases each year.
• Managed application development team 15 developers .
• Managed Web Services development project which exposed life product data for external application consumption key initiative for TPA partnerships .
• Managed strategic Web application development to merge multiple life products into a single portal.
• Managed multiple EOB print improvement projects on UCS Dental application. Worked closely with Business partners on operational efficiencies related to claim print.
• Managed Business Process Offshoring BPO project for Dental product and migrated multiple business processes to MetLife's Operation site in Noida, India. Project success resulted in a reoccurring annual savings of 550,000.
• Projects completed in 2007 and 2008 include: four major enhancement releases, a Cognos ReportNet software and infrastructure upgrade, a compliance initiative that delivered an automated solution for recertification and maintenance of user entitlements across the entire MetLife enterprise, a SDI infrastructure upgrade, the acquisition and integration of the SafeGuard Dental HMO business. All projects utilized the MetLife standard SDLC, developed utilizing CMMi processes, procedures and templates.
• Managed multiple, concurrent Web Portal application development and integration projects in a matrix managed environment.
• Managed project to migrate life product application to 24 x 7 environment, positioning life products for strategic global customer support.
• Identified cost savings opportunities and exceeded corporate goal of annual 5 reduction in IT resource utilization.
• Participated in a multi-application pilot initiative to evaluate Disk Mirroring/Application Recovery technology. This project utilized a DASD hardware solution to reduce the time and effort needed to recover applications archived to tape media. The pilot exercise was a success and the new data storage solution has been rolled-out to the rest of the MetLife Enterprise.