Work Experience

Summary

• Demonstrated leadership and organizational skills
• Coordinating successful implementation of major projects
• Designing Systems Interfaces
• Training Staff throughout the state
• Writing Users Manuals
• Supervision of staff
• Policy analysis and interpretation
• Skills/Tools
• Experience with System Architecture
• Experience with Software Development Lifecycle SDLC
• Experience managing technical teams using technologies such as Java, ,NET, Oracle, Linux, Unix, SQL, sftp
• Experience in Mainframe/COBOL systems and their interfaces to other applications
• Experience managing stakeholder expectations
• Experience with Risk Mitigation
• Experience with MS Project
• Experience with MS Office products, Outlook, Excel, PowerPoint and MS Access
• Experience with claims and eligibility analytics especially for reports for Arkansas Legislative Audit review
• Experience with Arkansas Medicaid
• Experience with Health Care
• PAHM certification,
• HIPAA
• 5010 EDI transactions 834 Eligibility, 837 Claims, etc ,
• Codes ICD-9, ICD-10, CPT, HCPCS, etc
• Coordination with multiple vendors BCBS, HA, QC, Rx, DataPath, FBMC, etc

Project Manager

I perform Project Management activities for the ARBenefits system and perform claims analysis. I am responsible for systems changes related to the ARBenefits system. Employee Benefits Division administers the health insurance for State Employees, School Employees, COBRA, and retirees. I manage projects related to the system for EBD. For Catamaran, I enter information directly into the pharmacy system for members for EBD.

Project Manager

• Arkansas Department of Workforce Services
• Information Technology Section
• I assisted in the implementation of a project management office PMO within the Department of Workforce Services.

Project Manager

I performed on-going Project Management activities for the ARBenefits system. The system is an Oracle based system used to enroll state and school employees, retirees and their dependents into health care. The system includes tracking of miscellaneous other products life, dental, vision, behavioral health, etc . As EBD continues to strive to provide health care services and contain costs, system enhancements and other projects are increasingly important. During these years, I have analyzed health care data, analyzed statistics, translated and presented data to EBD Director and other staff members and the Board to assist in the policy development for the insurance plans for state and school employees.

Project Manager

Contractor Project Manager

During this time period, I was responsible for the implementation of the ARBenefits system. The system is an Oracle based system used to enroll state and school employees and their dependents into health care. For these few months, I was hired as an outside contractor until a permanent state position became available. It was imperative that I be able to interpret federal and state regulations regarding health care and translate this information to a suitable system.

Project Manager

Provided support for DIS Project Management staff. I was responsible for numerous team building activities. I performed Project Management activities for the DFA, EBD ARBenefits system. During the time I was performing the project management activities for the DFA, EBD ARBenefits system, I was responsible for analyzing data, interpreting federal and state regulations, and applying the knowledge to the design of the system.

Manager, Administrative Support

• Arkansas Department of Information Systems
• Office of Enterprise Support
• Supervision of 8 employees:

I was responsible for writing and publishing standards and procedures and numerous technical manuals. I also performed facilities management functions at the Union building for the 1st, 9th, 10th, 11th and 12th floors. I also submitted janitorial and maintenance requests, requested and inventoried supplies, reviewed and supervised timesheet entry into AASIS.

Lead Programmer Analyst

I was part of a team responsible for programming the on-line car tag renewal system using an IBM 5th generation language called SAPIENS. For approximately 6 months of this time, even though I was a DIS employee, I was contracted back to DHS to implement Welfare Reform because of my specific knowledge of the programs and my ability to manage the required system related changes.

Data Programmer

• Office of Information Systems
• Using COBOL and COBOL II, I was responsible for making modifications to the ACES system which housed the eligibility enrollment for the Medicaid and AFDC programs.
• User Support Analyst
• Arkansas Department of Human Services
• Office of Program and Enterprise Support
• Project Management activities for the ACES Arkansas Client Eligibility System which contained the eligibility for Medicaid and Aid to Families and Dependent Children AFDC . The AFDC program was changed to the TEA program after Welfare Reform.

Management Project Analyst II

I was responsible for several publications and federal reports. During my tenure with Research and Statistics, I became very knowledgeable of the programs DHS administers, the public who receives these services, and the general population of Arkansas. This information proved invaluable as systems and/or policy changes are introduced.

• Office of Research and Statistics
• Statistician Assistant II
• Arkansas Department of Human Services
• Office of Research and Statistics
• Clerk Typist
• Arkansas Department of Human Services
• Office of Research and Statistics