PROFESSIONAL PROFILE

• PMP, CCNP, ITIL certified IT professional with 18 years of extensive experience in the following area:
• 15 years' experience of Enterprise Monitor System EMS including: IBM Tivoli suite NetCool, ITNM, ITM and CA EMS tools Spectrum, IFM... , HP OpenView and BMC ADDM Asset Management and application modeling .
• 15 years' experience of Enterprise-scale of monitor data network, voice network, Wireless devices and, UPS technology, teleconference devices, Oracle database, Storage devices, UNIX and Windows servers
• 10 years' experiences of build the UNIX and Windows server from the ground up including: Install, configure, upgrade, monitor and maintain network devices and UNIX and Windows servers
• 6 years of build the UNIX and Windows server from the ground up including: install, upgrade, monitor and maintain Cisco Network devices.
• 7 years of monitor and troubleshoot Cisco MPLS multi-VRFs network includes Cloud network.
• Most recent Lead the migration effort to migrate enterprise monitoring system from IBM Tivoli suite to CA EMS Spectrum system and participate the migration from HP OpenView to IBM Tivoli suite 7 years ago.
• Frequently organize WebEx sessions to present CA EMS system design and overview demonstrations to technical and non-technical members cross multi-functional teams / stakeholder.
• Write up standard operation procedures SOP to train users cross multi-functional teams includes 24/7 Network Operation Center NOC members to use EMS Spectrum system and troubleshoot devices alerts in compliance with ITIL standard.

PROFESSIONAL EXPERIENCE

Confidential

Project Management /Project Lead

Lead the team to migrate all network infrastructure devices from IBM Tivoli to CA enterprise monitoring system. The enterprise monitoring system includes OneClick, Spectrum, Infrastructure Management IM 2.0 , Network Flow Analysis NFA , ADA, APM, SOI, VAIM and SPIM.

• Manage 47 technologies 8000 devices/appliances cross Network, Security, Wireless, Voice, Media, Data Center, Windows and Unix teams.
• Manage and implement IBM Tivoli solution to monitor network device, servers and applications. The solution components include Tivoli NetCool, Omnibus, ITNM, ITM, MttrpdProbe,syslogd,BMC ADDM, and Splunk .
• Manage and implement Cisco VoIP solution to monitor Cisco IP phone network CUOM, CUCM, Call manager, Voice Controller and Access Point .
• Implement and integrate to monitor Cisco Wireless network with IBM Tivoli system.
• Implement and manage asset management solution to integrate BMC Atrium Discovery and Dependency Mapping ADDM with IBM Tivoli system and Remedy CMDB.
• Implement and manage trend analysis solution for network infrastructure CA eHealth, Scrutinizer, CiscoWorks, Statseeker and Splunk .
• Implement and integrate Cisco CFM, CLM, DCNM with IBM Tivoli system.
• Routinely Implement solution, set policies, provide procedures and training for ECC/NOSC users.
• Capable to utilize PMP Knowledge whole life cycle to build and integratedapplication servers from ground up. NetCool, probe, ITNM, CiscoWorks2.6 2.5, Splunk, Statseeker, Scrutinizer, CUOM, CUCM, DCNM, CLM, CFM, GNS3, Mimic,Microsoft DNS .
• Routine conduct Demo and train to all level SME and stakeholders
• Demonstrate to work independently maintain, upgrade and manage DORA and DOC-ITA projects.
• Primarytasks:
• Life cycle or install, maintain, upgrade and deploy NetCool, ITNM, probe, Webtop, TIP system of IBM Suite
• Life cycle or install, maintain, upgrade and deploy all Enterprise Manage System in both physical and Virtual network VMWare ESX
• Install and deploy Enterprise Management System Reference Architecture for our Northern America Network included 3 data centers and disaster recovery sites.
• Install, deploy and maintain IBM Tivoli NetCool, ITNM, Probe, TIP and Webtop
• Install, deploy and maintainall application servers in ITIL model
• Support and training Tier 1 and 2 users ECC/NOSC
• Install, maintain and upgrade 100 servers in both Physical and Virtual Network.
• Maintain and share standard application server As-Built document on Knowledge base site

Sr. Principal Network Engineer

• Demonstrate exceptional project/team management skills in overseeing the continuous operation and upgrading of 1100 devices at 500 locations in Northern America for the ATF DOJ government agency.
• Applied industry knowledge and skills in creating and maintaining a system monitored by an automated program Micromuse, NetCool, HP OpenView, and CiscoWorks LMS 3.2 that populates alerts within 10 seconds on Network Engineer's computers for 5 second error detection.
• Oversee all monitoring and troubleshooting activities for all NIBIN 500 , ATF and VPN networks.
• Make team assignments, manage and oversee the following projects and routine activities:
• Accountable for uninterrupted operations, maintenance and upgrading systems to incorporate emerging technologies for state of art functioning, security and disaster recovery.
• Maintain and upgrade OpenView and NetCool Network Node management tools.
• Integrate OpenView and OVO between UNIX and Windows platform, and NetCool, OpenView and OVO systems.
• Maintenance and upgrading of the DNS server, and creation of new DNS domains and IP addresses.
• Monitoring of Avaya Voice system using OpenView and NetCool.
• Responsible for all Cisco router and switch installations, and maintenance of Cisco Content switch and Cisco 3000 concentrators.
• Oversee all installations, configurations and maintenance of the Nobel Network Node Management system using IBMNetCool, HP OpenView, Cisco CiscoWorks and NiksunNetVCR.
• Contribute to ongoing efforts such as programming NetCool Rule files, deciphering Cisco and AvayaMIB messages, maintaining all IT inventory, and analyzing/resolving network problems using NiksunNetVCR.
• Automated NetCool messaging system and forward message via E-mail.
• Managed the migration of ATF and NIBIN networks for interface with the Department of Justice JUDNet system.

Sr. Financial Systems Engineer

• Managed and administeredthe Market Data Distribution System MDDS , a UNIX based e-Business solution deployed on the portfolio trading floor and providing real-time financial data to mortgage inventors worldwide.
• Accountable for maintaining the reliability and stability of the system operating in a SunSolaris environment.
• Identified, planned and implemented continuous process improvements serving performance and security goals.
• Conducted analysis and manage the systems over the full life cycle of installation, configuration development, maintenance, user support, and ongoing maintenance.
• Performed installation, configuration, development, maintenance and troubleshooting of MDDS on SunSolaris servers, and managed load-balancing to redirect data flow among servers.
• Managed the budget and administered multiple, simultaneous projects and routine activities including the following:
• Successfully managed 3 improvement projects within the budget and within all time constraints.
• Built a redundant network connected to Solaris servers with Cisco 1900 routers to avoid a single point of failure, maintained remote access connectivity to the redundant servers and the client systems.
• Replicated the system to another server to keep the system running in case of power outages.
• Built an MDDS VLAN work-group to efficiently use bandwidth and improve security.
• Ordered and maintained the circuit with the circuit carrier.
• Improved the inbound access lists on the router to enhance the system security and utilized DHCP to control client's connectivity to the server to prevent unauthorized users.
• Analyzed the network frames to troubleshoot problems with the MDDS application.
• Analyzed IP Multicast broadcast to cut down the bandwidth usage.
• Used Hawk to monitor system wide processes and CPU usage, and used Network tools such as a sniffer to monitor and troubleshoot the network.
• Maintain 56K ISDN lines as the backup of T1 lines, and
• ImplementedPERL and shell script to automate the system processes.
• Documented the upgrade and troubleshooting procedures for support staff.

UNIX System Administrator

• Recruited to develop and manage deployed systems DoD/HA/SIDDOMS project providing an effective automated information system AIS to support the Military Health Service System.
• Upgraded new releases for UNIX operating system and other third party software.
• Monitored system and database backups for all development servers.
• Installed and maintained DFCP server with distributed super-net IP addresses.
• Managed the deployment over the full life cycle, with the following responsibilities:
• Maintained disk array to ensure integrity of data, and allocated the disk space for different software releases.
• Configured and built the kernel to improve system performance
• Improved user interface by implementing an application for the end users to perform system administrator functions at the deployed sites.
• Implemented a conversion script to automate the system upgrade for deployed systems.
• Developed a shell script to automate the transmission of weekly files from an FTP server to development servers.
• Rewrote and converted the shell scripts previously implemented to PERL programs.
• Developed EXPECT programs to automate outgoing FTP tasks, and PERL programs to interact with the web server.

CORE COMPETENCIES

Project Management

Interviews, waterfall technique, agile scrum technique, Focus Groups, Group Decision Making Techniques, Observations, Prototypes, Product Analysis, Inspection, Variance Analysis, Templates, Risk Assessment, Probability and impact assessment, Status meetings, Microsoft Office 2007 Office Project, Power Point, Visio, SharePoint, Instant Messaging, Secret Server ,

Enterprise Management Tools:

CA Systems Spectrum v9.3, Infrastructure Manager IM v2.3.2, Network Flow Analysis NFA v9.2, ADA v10.0, MM v2.2.5, VAIM v12.8, APM v9.5 and SOI v3.2, Concord eHealth

IBMTivoli Suite - NetCool Omnibus v7.3, Tivoli ITNM Precision v3.8 3.7, Tivoli ITMv6.2.2., Tivoli TADDM v 7.2, Tivoli IMPACT v 5.1, Tivoli Probe, TIP v1.1, Webtop

BMC - ADDM, Remedy CMDB

Hewlett Packard HP - OpenView, HPOVO

Other - Splunk v4, Bluecoat, Plixer Scrutinizer, Statseeker 3.4, WireShark, TCP Dump, Secret Server v7.3,NiksunNetVCR, SolarWinds, MRTG, Fluke Network Assistant, Avaya Voice , Tivoli, NetMeeting, Sniffer, Pocket tracer, OpNet ACE, Panorama, ModelerOpenNMS, GNS3, Mimic

Cisco Management Tools:

Cisco Unified Communications Manager CUCM/Call Manager , Data Center Network Manager DCNM , Cisco License Manager CLM , TACACS , RADIUS,Cisco Unified Operation Manager CUOM , Cisco Unified Communications Manager CUCM/Call Manager , Cisco IP Phone,CiscoWorks LMS v3.2

Virtual Network platform: VMware ESX server, Microsoft - Hyper-V, Oracle VM

Microsoft Tools: DHCP, DNS, SharePoint, Instant Message, MS project, MS Visio, Microsoft Administration tools

Network Security: Lucent Brick Firewall , HP OpenView HPOV , Cisco Secure Access Control Server ACS , Secure Shell SSH , VPN Linksys DSL router, 3-COM router , VASCO

Network Devices: NX-OS n7000, NX-OS n5000, Cisco ASR 1000, Cisco Routers 7507, 7206,3800, 37xx, 36xx, 35xx, 29xx, 28xx, 26xx, 25xx, 17xx and 800, Cisco Catalyst 6500, MSFC2 Module, 4000, 3500and 2900

Network Wireless: Cisco Wireless LAN Controller, Cisco Wireless Access Point WAP

Network Voice/Media: Cisco VG224, CUCM,VBrick, Tandberg, Polycom, Visix

Internet/ Web: Cisco Content switch CSS 11500s , Cisco Secure Access Control Server ACS , Webmin DNS

Routing Protocol: MPLS VRF , BGP, OSPF, EIGRP, IGRP, RIP, IP Multicast

Network Topologies: Frame Relay, HSRP, QOS, VoIP, ISDN, VLAN, Truck, VTP, and STP

VPN: Cisco VPN 3000 Concentrator, T1, DSL, Cable modem, Remote Wireless, Verizon Wireless

Operating System: VMWare ESX, RHELLinux v5,x and v4.x, Ubuntu 10.x, openSUSE, Solaris 9, BSD Berkeley UX , Microsoft Windows 2003 server 32, 64 and R2 and Microsoft XP

Dell Computer: PowerEdge PE R610, 6850, 2950, 2850, 1850, OpenManage Suite

Programming: Shell scripting,PERL, Notepad , MySQL query browser

Database: Oracle 9, Sybase 11.9.2, MySQL, DB2, Informix 7, Microsoft SQL server

Web Server: Apache, Microsoft IIS, SAMBA, Coldfusion server