Profile

AnInformation Technology professional with active clearance and PMP certificate, experienced in enterprise Project Management, Content Management, Records Management and Document Imaging for US federal and defense clients

Clearance DOD Top Secret TS, IRS MBI, USCIS MBI

Citizenship US citizen, native born

Veterans Status US Army, 75th Ranger Regiment, honorable discharge

Certifications Project Management Institute Project Management Professional PMP certified

CompTIA Network

Carnegie Mellon University Computer Programming Certificate

Professional Skills

Project Management

• Create and maintain project plan and project schedule using Microsoft Project. Manage weekly team process via meetings, action register, risk register and task follow ups.
• Manage Project Change Register tracking and review process, this includes project scope schedule release scope budget management Information Assurance and resource availability
• Develop training manuals training schedules and implementation plans to train large user groups after enterprise software solution releases
• Collect user requirements from large user community via focus groups and repeating stakeholder meetings. Consistently collecting user feedback for each release and integrate the changes into change register covering Scope, Schedule and Release decisions.
• Create test case, test data and ROC Drill Rehearsal of Concept plans to verify enterprise system production releases. Manage team progress team meetings and delivery test result briefings to senior management.
• Monitor project performance and critical path, create and maintain briefings and status reports to senior management effectively outline risk impact and global project dependencies
• Enforce Project Development Life Cycle process including Initiation design funding implementation testing Service Assurance Accreditation production deployment production verification testing User training and project administrative closure.

Policy, Process, Procedures and Planning

• Track and enforce corporate policies, procedures and processes with the project team
• Create architectural diagrams and implementation plans for upgrades to network and systems infrastructure.
• Develop policies for use of new technologies and upgrades to existing systems.
• Develop streamlined processes for user interactions with new or upgraded systems.
• Ensure that contractors and employees follow written DISA project management guidelines.
• Use existing and develop needed policies, processes, procedures and plans for existing and future telecommunications systems, networks, and equipment.

Strategic Thinking and Problem Solving

• Provide solutions and options for schedule challenges and engineering problems requiring significant departure from established enterprise practice.
• Analyze cutting edge networking technologies. Perform SWOT analysis on technology vendors and produce reports with technical recommendations.
• Formulate effective strategies with a long term perspective and determining objectives, setting priorities, and anticipating potential threats and opportunities. Integrate these information into project schedule MSPP and implementation plan documents.
• Perform risk analysis of current network and security infrastructure.
• Recommend Information Technology funding priorities based on agency and department goals, constraints and budget.

Communications and Customer Support

• Excellent oral and written communication skills for Customer Support and Stakeholder management
• Maintain a risk, issue and opportunity register to track customer concerns and address them in a timely, thorough manner.
• Provide advice to decision makers in setting program goals and establishing priorities to support the organizational mission. Create executive management briefings and attend decision board meetings and deliver the briefing orally when requested.
• Define and enforce unified communication channels with project team and user community to insure effective information sharing and first class customer service

Technical Competence

• HTML SQL JAVA Script DHTML
• Microsoft Project 15 years' experience
• Microsoft Visio 10 years
• Microsoft Access 10 years
• Microsoft office Word Excel PowerPoint
• LINUX application management
• Microsoft network support

Professional Experience

Project Manager

Confidential

• Provided subject matter expertise SME in enterprise content management ECM, records management RM and document imaging to Internal Revenue Service IRS .
• Created architectural diagrams for a consolidated Documentum environment running Content Server 6.7 SP2, Content Transformation Services CTS, and Documentum Index Server.Created and maintained design solution and documents for a project scoped to consolidate 6 separate Documentum applications running on separate hardware. The design outlined engineering path to merge all systems into one shared virtual server environment with respect to budget, schedule, department regulation and policies.
• Created architectural design document, diagram and schedule for the imaging portion of IRS TASIS system. Illustrated a technical change which eliminated the need for purchasing new scanning hardware by using existing multi - function devices instead. Implementation of this design change will save 700,000 in unnecessary hardware costs.
• Installed and updated multiple software products in IRS development environments including Documentum Content Server, Captiva Capture, Kofax Capture, Adobe LiveCycle, Canon ImageWare Enterprise Management Console, HP Web JetAdmin Console, and Lexmark Fleet Manager.
• Created and perfected written sets of product installation and configuration instructions called transmittals specific to the IRS environment. Maintained this document throughout the project deployment life cycle facilitate communication and tracking for these documentation across multiple departments, stakeholders and agencies.
• Performed troubleshooting, installation comparison and analysis of software.

Project Manager

Confidential

• Managed deliverables, budget and schedule for a team of 6 subcontractors delivering expertise in Adobe LiveCycle, Documentum, Captiva InputAccel, Dispatcher TIBCO.
• Supported technical design and evaluation board for records management and Section 508 compliance process
• Managed schedule MS project, resources, action registers, deliverables and customer communication to insure successful delivery and release of ECM functionality in ELIS 1.0 and 1.1.
• Defined and enforced project management life cycle with multiple departments and constituents
• Served as team lead for content IST development team during development and deployment of the first Electronic Immigration System ELIS .
• Served as lead for operational ELIS system, provided trouble shooting customer support design analyses maintenance and upgrade management and status reporting.
• Served as project manager implementer of change requests to content systems.
• Managed defect tracking in IBM Rational ClearQuest, source code configuration management in Rational ClearCase, and data models in IBM InfoSphere Data Architect.
• Provided architectural expertise to implement High Availability HA configurations in Documentum 6.7, Captiva Capture with ScaleServer and Brava for content streaming, annotation and redaction.
• Provided ECM expertise to DHS US Citizenship and Immigration Service USCIS .

Veteran to Civilian Employment Service Manager,

• Managed veteran to civilian employment program for volunteer organization Confidential
• Designed program to helped veterans returning from war to transition to civilian life and to find and keep good jobs.
• Managed successful transition of Confidential web site to SalesForce.com using the non-profit module. Designed custom objects for tracking mentors, volunteers and services provided with architects from BlueFish Consulting.
• Created a civilian employee referral program for Special Operations Forces SOF veterans. SOF veterans working at defense contractors create employee referrals for the new veterans to facilitate obtaining job interviews.

Systems Engineer

• Provided systems engineering services to US Navy Strategic Systems Programs SSP in support of Submarine Launched Ballistic Missile SLBM systems.
• Provided leadership and direction to modernize the full lifecycle of SSP technical documentation authoring, publishing and viewing.
• Performed engineering studies, trade studies, technical evaluations, and analysis of alternatives.
• Won chairman's award for innovative technology use for adapting Kodak medical chart scanning software to digitally image very wide weapons system blueprints.
• Consolidated content repositories: Documentum, Livelink, SharePoint and Alfresco.
• Analyzed Information Assurance IA reqs for certification on US Navy networks.
• Created program plans, project plans, MS Project schedules, work breakdown structures and other design disclosure documentation. Perform requirements analysis using DOORS.
• Facilitated two Lean Six Sigma LSS continuous improvement projects to streamline technical content creation and distribution processes.
• Recommended major changes to SSP enterprise content management ECM lifecycle to preserve long term program financial sustainability. Changes included adoption of S1000D, ASD-STE100, and CMIS technical documentation standards.

Sr. Project Manager /

• Provided systems support to Fannie Mae for 500 users of 3 software applications: EMC Documentum content management, EMC Captiva InputAccel document imaging, and SOX-XL Sarbanes-Oxley compliance tracking.

Software Engineer

• Provide systems engineering services to the Internal Revenue Service IRS in support of Integrated Submission and Remittance Processing ISRP system.
• Create notional architecture and cost model for a modernized IRS Integrated Submission and Remittance Processing ISRP system for paper tax returns using document imaging hardware and forms processing software.
• Created trade study of top high speed open track document scanners: BancTec IntelliScan XDS and IBML ImageTrac IV. Managed test lab environment with room-sized scanners.
• Created trade study of document imaging and forms processing software comparing forms recognition methods including pixel based anchors, text based anchors, full and partial page OCR, image histogram analysis and form geometry. Products include: EMC Captiva InputAccel Dispatcher, Kofax Ascent Capture, Indicius and Xtrata Pro, Top Image Systems TIS eFLOW, DataCapTaskMaster Wordfire Classify.
• Created digital test deck containing 200,000 tax form images, 5 simulated scanning defects, 90 form types and layouts from 6 vendor sources.

Project Manager

• Provided systems engineering services to federal and intelligence community clients:
• USPS NG: Contributed technical expertise in software evaluation to a Northrop Grumman trade study on Vendor Relationship Management VRM .
• OCC: Evaluated vendor technical proposals presentations for a proposed Web Electronic Publishing System WEPS .
• MITRE NCTC: Contributed technical expertise to trade study of Named Entity Extraction programs including NetOWL, AeroText and Inxight.
• USPTO: Analyzed requirements for MarkLogic XML database and Documentum based single source publishing system.
• FDIC: Designed a consolidated architecture to combine six Documentum 4.x and 5.x applications into a single app with the combined functionality of all.

Project Manager,

• Provided project management services to White House Office of Records Management, White House Counsel, Executive Clerk's office, Vice-President's office and the Council on Environmental Quality.
• Designed correspondence tracking reports for White House Chief of Staff Andy Card.
• Designed a customized web db for tracking and viewing images of letters and photos going to and coming from the President, VP and First Lady of the United States.
• Managed a team of programmers, BAs, DBAs, application designers and configuration experts to create web-based document management and imaging solutions for use by the White House and later transfer to NARA.
• Created electronic document repositories with full text search used in the confirmation hearings of Presidential appointees Samuel Alito, Harriet Miers and John Roberts.