SUMMARY

• Over 17 years of leadership in Executive - level Portfolio, Program and Project Management, working on complex and varied IT and Business initiatives.
• Expert at managing and working in cross-functional teams, and building collaborative networks and team.
• Exceptional interpersonal and communication skills. Wide international experience in different business and technical environments.
• Efficient Management of Project Scope, Plan, Budget, Communication and Delivery.
• Waterfall, Agile and other SDM (RAD, Iterative Feature Driven, Spiral) and Software Lifecycle Management
• Solid IT and business competencies, proven analytical abilities, excellent at coordinating components, solution positioning, resolving constraints and conflicts.
• Strong knowledge of software QA methodologies, tools and processes
• Broad experience in IT solutions involving Distributed Web applications, Content management, Cloud and Hybrid applications, GIS, Disaster Recovery and Cyber security.
• Dedicated ability to drive teams, meet project and enterprise goals on schedule, respecting quality, scope and cost parameters
• Wide experience in Stakeholder Management, Requirements Planning and Management, Gap and Impact Analysis, Definition and monitoring of KPIs, Change Management, Knowledge Management and Knowledge Transfer.
• Extensive industry specific experience across HealthCare, Finance, Energy Utilities (Electric & GAS) and professional services.

Core Competencies

• Software Project Life Cycle Management
• Cross-Functional Team Leadership
• New Product Development
• Requirement Gathering
• Estimation
• Software Development Lifecycle
• Test-Management
• Issues & Risk / Change Management
• Partner & Vendor Management
• Scrum
• Waterfall
• Agile
• PMBOK

TECHNICAL SKILLS

Project Management Tools: MS Project, MS Visio, Waterfall. Agile, Scrum

Bug tracking tools: Test Director7.0, Clearquest, Mercury Quality center 9.2, Bugzilla, JIRA

Programming Languages: J2EE,JSP/Servlets,SQL,.NET,ASP,JavaScript,Oracle, SQL,FME, SOA, SAP, ArcGIS 10.1, ArcMap, ArcGIS Portal, Documentum,Tomcat,Apache Weblogic, Webshpere.

Operating Systems: Windows, Unix and Linux

QA Tools: WinRunner8.2,LoadRunner9.52,QTP9.0,Silkperformer, NeoLoad, Selenium, JUnit, Cactus, Charles, JMeter

PROFESSIONAL EXPERIENCE

Confidential - Walnut creek, California

IT Project Manager

Responsibilities:

• Experience developing Scope, Business Requirements document (BRD), Functional Design document. Business Process models use case diagrams,
• Create and Managing all project artefacts Project plan, s tatus Report, Issues and Risks, logs, Change Management, QA Documents, project metrics, project budget, and Schedule Mgmt.
• Empowered the customers by providing self-serve solutions resulting in 30% reduction in service requests and increase the productivity by 130%.
• Successfully communicated program & project progress and issues/blockers to key stakeholders and driven issues to resolution by implementing an escalation process.
• Organized and facilitated Scrum meetings, which included Sprint Planning, Daily Scrums or Stand-ups, Sprint Check-In, Sprint Review & Retrospective.
• Manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives
• Removed impediments and resolved conflicts. Radiated information to ensure transparency.
• Coordinate and manage code development from ideation to sprints to deployment releases.
• Track and communicate team velocity and sprint/release progress
• Participated evaluating vendor demonstrations based on product functional requirements and enterprise architectural fit; and presenting functional requirements,
• Tracking project dependencies outside of the project team's control and escalating issues as necessary.
• Monitoring and controlling the project budget.
• Communicate with management, engineers, product managers and support specialists on project issues
• Collaborate with cross-functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories.
• Identified User Stories, milestones and created work breakdown structure, scheduling and resource allocation.
• Performed bug diagnosis and recommend solutions to the developers.
• Mentored team members on the processes/ tools/version control systems.

Confidential - San Francisco, California

Operations Lead

Responsibilities:

• Support operation level support and plan application enhancement and development services.
• Provide technical project management and application development support that utilize GIS application, web services, portal and mobile infrastructures.
• Act as the change agent to influence the adoption of advanced technology through enterprise or LOB projects.
• Published statement of direction, standards, technology life cycle and road map for the portfolio applications.
• Work with Architects, Engineers and Vendors to come up with affordable and reliable solutions to meet the GIS portfolio needs.
• Assigned as the technical lead in the Integrity management program & projects.
• Responsible for Level-2 escalations pertaining to Portfolio Applications, End User Devices.
• Managing Team Size of 8+ engineers (Operations) & Team Lead (Operations + Development).
• Keeping track of critical or major incidents and sharing RCA with customers.
• Ensuring prompt communication to all users in case of any Major failure or breakdown.
• Ensured application availability and data integrity through preventative maintenance and upgrades.
• Handling weekly Ops review meeting with client team and identify gaps to take corrective action.
• Ensure all the customer issues are identified, to prepare Action plan for all incident received and drive till closure.
• To ensure implementation of processes for all services covered in the SOW, ensure 100% SOW compliance & timely escalate non-compliance to IT Leadership.
• Successfully managed services delivery and operations application releases; which increased productivity for the application users by 150%.

Confidential - San Francisco, California

Project Lead

Responsibilities:

• Developing Scope, Business Requirements document (BRD), Functional Design document.
• Business Process, use case diagrams, and state chart diagrams for project’s scope and requirements phase
• Working knowledge of all stages of Software Development Lifecycle (SDLC) experience per PDM (Development methodology) for Custom development of various project stages: Plan, Analyze, Design, Build, Test and Deploy.
• Management of data mapping, and data validation from various source.
• Participated in SLA, OLA and Non-functional requirement document creation for shared infrastructure for process improvement and optimization.
• Experience developing business process flows, user requirements, and use cases.
• Facilitating project scope and requirements discussions with stakeholders; developing project scope document; developing detailed RFI and RFP documents.
• Participate in User Acceptance Testing (UAT) plans, identify and modify test scripts for UAT, prepare UAT data requirements matrix.
• Experienced working in IT Implementation projects related to GAS MAOP, Energy procurement

Confidential - San Jose, California

Project Manager

Responsibilities:

• Played as IT Lead Role, created Scope, Business Requirements document, Functional Design document, Business Process models, use case diagrams, Activity diagrams and state chart diagrams for better facilitation of project’s scope and desired achievements, to both Business and IT stakeholders and systems users.
• Responsible for conducting GAP Analysis on the application Requirement.
• Manage the end-to-end QA Projects for Business and IT applications.
• Create the QA Project plan, Publish regular QA Status reports to all stakeholders.
• Manage the project schedule, resources, issues, defects, and risks supporting PMO.
• Manage the end-to-end QA Strategy, Planning, Testing, Measuring, Tuning, Monitoring of Applications, Web servers, Application Servers, and Database Servers.
• Hands on experience with Performance and Stress Testing cycle using HP Load runner.
• Integration and system tests execution and assisted business users with acceptance testing.
• Developed Non-functional requirement document for shared infrastructure for process improvement and optimization.
• Managing stakeholder communications and expectations.

Confidential - San Jose, California

Project Lead

Responsibilities:

• Run the Feature and Regression testing for the functionalities of Confidential .
• Work with users and technical developers on creating robust performance test plans/conditions.
• Developed Performance Test Strategy for Automation and Test Plan.
• Developed Silk Performer Scripts. Customized the scripts that were developed.
• Extensively used the Silkperfomer Controller, Analysis, Virtual user Generator.
• Handled Defect Cycle Management with Clear Quest and Configuration Management with Clear Case.

Confidential, California

Project Manager

Responsibilities:

• Lead team and coordinate the complete testing activity, for all the applications on the regulated infrastructure environment.
• Create QA Project plan and manage the QA Projects for Business and IT applications.
• Functional responsibilities: requirements gathering, functional gap analysis, Test design, test bed setup, test script generation, writing training guides, training end users, and production support.
• Manage the project schedule, resources, issues, defects, and risks.
• Conduct the Performance Benchmarks, Scalability Test using Load runner Tests and Publish the Capacity Planning/Sizing guidelines
• Developed and executed automated test scripts using Quickest Professional (QTP) 9.5 to execute regression testing.
• Developed Test Strategy for Automation and Test Plan
• Manage development of testing metrics, monitoring and reporting frameworks.
• Experience in validated applications within FDA regulated (GXP) environment.
• Manage the onshore/offshore QA teams. Communicate QA Projects status regularly.
• Implemented iterative testing using agile methodologies.
• Develop QA best practices for continual service improvements, Capacity Planning/Sizing guidelines, testing metrics, monitoring and reporting framework.

Confidential

Project Engineer

Responsibilities:

• Participation in the client discussion for project kickoff
• Developed Test Plan.
• Involved in Writing Test cases.
• Involved in Up-gradation and regression testing.
• Communication management with stakeholders.
• Management Test Artefacts like Traceability Matrix, Test Scenarios, Test Cases
• Followed CMMi level standard process for testing.

Confidential

Consultant/Team Lead

Responsibilities:

• Collected the requirements for the performance testing at customer’s site
• Prepared Performance Test Strategy
• Coordinated between the Offshore, Onsite & Customer performance test team
• Reported the status to the Customer and Offshore PM.
• Developed Load Runner test scripts both at onsite & offshore.
• Execution of enhanced test scripts.

Confidential

Consultant/Team Lead

Responsibilities:

• Involved in preparation of the test plan.
• Analyzing system requirements and preparation of test cases.
• Automating the test cases using Win runner and developing the Code.
• Test Case Execution / Test Execution Coordination.
• Interaction with development team on Defect Analysis.
• Test Deliverable Preparation.