Summary:

Profile As a self-motivated IT professional with over 20 years of experience, I have worked on various platforms installing applications, identifying, designing and implementing problem solutions. Having worked in all capacities of systems development and design, I have an in-depth knowledge of the requirements and processes to successfully design and install modifications. My diverse systems background gives me the ability to provide the expertise in identifying and solving complex problems in a direct and simple way. My abilities

• as a technical lead and project manager have allowed me to
• successfully complete complex projects both large and small.
• Managing both on-shore and off-shore resources, providing team
• members with the necessary skill set that has allowed them to continue
• in their careers as technical leads and managers. My ability to quickly
• grasp and understand system and business processes has earned the
• respect of my peers and managers, many calling upon me to aid them
• in solving problems they encounter. Throughout my career I have
• been recognized for my performance and innovative thinking.

Skills Personal

One of my strongest personal skills is that I am a problem solver I have the ability to quickly identify the root cause of problems and provide permanent solutions.

Applications - UL and VUL Life, Fixed and Variable Annuities, Traditional Life, Billing and Collections Systems, Custom Form Design

CSC Vantage One, Leverage PolicyLink, The Leverage System TLS , ALIS for-runner to LifeCom , PALLM

Technical

TSO, ISPF,COBOL, JCL, CHANGEMAN, OPC IBM Tivoli job scheduler , EZTRIEVE, VSAM, IMS, DB2, ELIXIR, DOCUMERGE, SYNC SORT, CA-7, Panvalet, File-Aid, MicroFocus COBOL , OS/VS-VM/370 Assembler, FTP

Business Tools

Project Manager

Confidential

Production Management - Continuous Improvements Team

As a member of the Continuous Improvements Team, my job responsibilities have been the removal of obsolete software, standardization of processes, problem identification and resolution, run time improvement and mentoring.

Accomplishments

• Managed CPU reduction yielding a reduction of 2.2 million in operational cost.
• Managed FOCUS Elimination Project, a major project with 10 offshore resources Over 1,000 production and business user jobs where converted or sunset. Yielding a yearly savings of around 750K
• Removed the CAPEX optimizer saving the MetLife the license fees
• Created and documented the current methodology used in mainframe SOX toolkit recertification process
• Created and documented the current methodology used in mainframe FTP standardization process. Standardized over 1,200 jobs for over 7 Mainframe Applications.
• Designed, created and implemented 7 data refresh tools for eSERVICE web based client service s application .
• Participated in risk reduction projects, which focused on hardening of jobs, addressing Abend reduction, Runtime improvement and elimination of manual processes thru coding changes and rescheduling of jobs.
• Managed all phases of Production Releases interfacing with, Release management and the Application Development Team. Provided all the necessary scheduling and documentation release roster entry, remedy tickets, QA and business sign-off, source code promotion and review, production turnover checklist and review, release weekend status and release sign-off.
• As a member of the eSERVCE team reviewed and resolved several hundred tickets, identifying root cause, making application and procedural changes to prevent future occurrence of problems
• Mentoring team members in processes, procedures and best practices

Confidential

• Billing and Collection an IMS Based Monies Collection System,
• providing policy billing and funds collection for TLA Travels Life and
• Annuity , Annuities and TLA UL/VUL Life systems.
• During the 5 years with Billing and Collections, I became the Tech Lead, responsible for all maintenance, design and modifications for the application.

Accomplishments

• Redesigned the remittance process to support lockbox suspense check processing, reducing the process from 3 steps to 1
• Added a key search function to the remittance accept screen, reducing payment processing time.
• Added a remittance pay ability in the web base Qualified Pension Site, providing the plan sponsor the capability to submit remittances.
• Created an automated process in ELIXIR/DOCUMERGE which made it possible to change all of TLA's logos to MetLife, for all customer correspondence forms, reducing migration from TLA to MetLife time to weeks instead of months.
• Created system generated calendars, removing unnecessary calendars, reducing year end tasks from weeks to hours
• Reduced manual processes and system failures by coding changes and process automation.
• Automated Holiday processes, where the Stock market and the Banks are not on the same schedule Good Friday, Veteran's Day and Columbus Day , removing the need for manual intervention.

Confidential

Consultant

As a consultant with Confidential ., I had the opportunity to work on Vantage One and Leverage's TLS and PolicyLink a PC based Life/Annuity Application written in MicroFocus COBOL. My primary responsibilities where customizing vendor code for the client, problem identification and resolution, data validation and data migration.

Accomplishments

• Travelers Life and Annuity CitiGroup TLA/TPC spinoff Developed new logos, created new Documerge libraries and production/test environments to support the separation of TLA and TPC. Created 5 Job Streams for Travelers Check Writing System using Documerge and Elixir.
• CSC East Hartford, CT Cycle runner for Prudential project first version of DB2 Vantage One.
• John Hancock Boston Ma , Annuity Custodian and record keeping department, created and implemented I/O modules to convert MicroFocus VSAM to Oracle database
• American Bankers Miami, FL aided in code customization, problem resolution and conversion of old mainframe insurance applications LifeCom and CFO-70 to PolicyLink
• American General Annuities Amarillo TX Converted Annuities from Leverage TLS to in-house Annuity System writing and designing conversion tools.
• Franklin Life Insurance Company Springfield Il Converted Leverage life and annuity contracts to Vantage One 14 System writing and designing conversion tools, For a full cycle up.
• Mass Mutual Springfield Ma installed PolicyLink Application, customized code, resolved problems and supported production.
• CIGNA Pension, developed and installed Elixir forms for customized pension statements, created remittance EFT and FTP processing utilizing Assembler Chopper/Paster program.
• Shawmut Bank Created 370 Assembler program to chop and paste large variable length records for EFT processing.

Confidential

Systems Consultant 1

My career at CG/CIGNA, I started as a programmer and became an internal consultant. I was fortunate to have the experience in all facets of insurance processing, from policy inception and design, new business, policy administration, commissions and audit.

Accomplishments

• Designed front end interface between ALIS and PALLM
• Initial polite of Vantage One.
• As a programmer customized and implemented the application ALIS EDS's version of IBM's A Life Insurance System 60 COBOL/40 370 Assembler
• Redesigned/rewrote Modal Premium Calculation modules to be 1 common used routine instead of maintaining 4 different copies, reducing the need to maintain multiple copies of code
• Designed and installed the first generation of table driven rate look-up routines instead of key driven
• Designed and installed processing for Universal Life and Variable Universal Life products
• Redesigned record handling Assembler routines making the data reloadable which removed the need to recompile an entire application when new data is added.
• Introduced the first PCs to the corporation and created the first PC based applications COLI administrative system and Variable Universal Life illustration system