Project / Budget Management

GENERAL SUMMARY

• Proven success in System Design and Development , Management of IS environment Hardware, Software and Staff , education, management, project planning, design and development of software systems and applications using state of the art technology in all positions.
• Expertise in planning, design, development and installation, ranging from small to large integrated system applications. In addition, most recently developed a 2 year IT Associates Degree Program for Ridley Lowell Business Technical Institute while performing IT Director and instructor responsibilities.
• Quick understanding of complex technical issues. Broad conceptual thinking. Strong communicator with effective interpersonal and negotiation skills.

Professional Experience

• Most recent experience, after retiring from IBM, was to focus on a new career working in an education institution. To that end spent over 7 years as an adjunct professor at Marist College teaching computer technology courses, while working at IBM. My ratings were always above average. In the past year spent over 45 hours per week teaching, and developing courses for the Net-Tech program all Microsoft related- Word, Power Point, Excel, Access, Outlook, Internet WEB design, Help Desk, A Essentials Hardware and Operating System , MSCE Certification for Networking and Advanced Networking . Ratings at Ridley Lowell are far above average, and in fact they are the highest they have ever had for any instructor in this program.
• Results driven Senior MIS/IT Manager Systems Design Consultant and educator with project management and WEB development expertise overseeing many system functions, computer operations, application program development, management information systems development, database design and development and Information Science concepts and techniques deployment. Maintain excellent rapport with all levels of management and staff to ensure all objectives cost, time line, quality, and function are deployed. Skilled at empowering staff and end users and translating technical information in non-technical terms to achieve quality and maintain efficiency. Excellent project / process leadership skills and proven ability to lead organizational change in a highly technical organization.

Key Skills:

• As Director and Instructor created an AOS 2 year Education Program for Technology program
• Project Management and Development LAB Manager WEB design and development - Delivery Engagement Manager IGS customer facing solutions - ReqPro - RUP - System Integration - Systems Analysis/Design: interfaced with all development areas in IBM application and systems to ensure requirements as perceived by the customer were being addressed
• Database Queries and Analysis DB2 - Application Programming - Information Science - Process Improvement - Information Systems knowledge of Service Oriented Architecture
• Managed IBM RISC/6000 Teraplex center a customer pre/post technical sales support function for Data Warehousing solutions using IBM products - product demonstrations at seminars and customers as required
• Manager and lead System and Software Test - Systems Engineering - Business Analysis - Software Architecture
• Software Development Life Cycle expertise Change Management processes
• Pre-Post Sales technical customer support - Worked with business partners and customers to develop solutions and proposals to customers
• Quality Assurance - Relationship Management - Vendor Partnership Management - Strategic Development
• System Integrator for IBM products both internally and externally
• Educator Adjunct Professor - End-User Training - Procedures Development - Troubleshooting - Facilitation / Presentation
• Budget Management / Analysis - I/T Infrastructure - Leadership - New Technology Development / Transfer
• Business Development - Customer Interfacing - System Engineer - Consultant
• Data Warehouse, Mining, Reporting - Data Analysis Knowledge Discovery
• Web-enabled Decision Support Applications - Object Oriented Technologies
• Structured Analysis Design Technologies - Disaster Recovery - Contact Center Expertise
• Parallel Systems Operation and Techniques - People Management

Technical Overview:

• Windows 2003 Server, OS/2 - DOS - AIX - MVS - VM - VSE - NOVELL
• Power Point - Excel - Word - Access Outlook Express
• Windows all Current Versions XP and VISTA Ultimate, Premium, Basic - Enterprise Printers Server 2003 Networking and Hardware networking and attached devices
• Client Server Tier Technologies/Techniques - DBMS DB2, SQL /DS- ACCESS- Knowledge of ORACLE
• Experienced DB2 DBA modeling physical and logical , query and report writer under Windows, VM/MVS, AIX/UNIX
• All IBM Systems - JAVA - COBOL - C C - REXX - EXEC2 - OOA/OOD/OOP - Visual Basic, Websphere, Rational Rose Unified Process, Hyperion, Requisite Pro, ClearQuest, LOTUS, z/OS, MQ Series, CICS, legacy systems.
• Software Development Life Cycle Methods both Structured Analysis and Object Oriented
• Proficient at most IBM processes for customer relation support in IGS
• PASCAL - ASSEMBLER - RPG - LOTUS Freelance/Spreadsheet - PROLOG - LEVEL5 - EXSYS
• JAD Facilitator Quality Assurance certified IBM, LANS - EDI - TCP/IP - APPC - APPN - SRPI HLLAPI

Career History

Confidential

IT Director/Educator/Senior Consultant

• Illustr Employed as an IT Director and Educator Consultant to revamp the current program with the goal to retain students and provide an exceptional education experience. Responsibilities included, requirements gathering with the staff, analysis of existing system and design of a new WEB based solution. This effort used the students, as part of projects for each class they took, to present solutions for the specific area being analyzed. For example, these students developed solutions in the following areas: Requirements Gathering, Asset Management, Standards to include WEB design, logos, fonts, etc., Incident Reporting System IRS , and most recently a Ridley Lowell Computer Club Web Sites launched off of the current main page. These systems and others have not been fully deployed due to lack of funding and resources needed to deploy. However, the IRS system has been deployed using HTML and ACCESS. This can viewed as an Internal Internship program.
• Rational Regarding the 2 year IT Associate program. Given the responsibility to develop a new program that would be targeted solely to the IT community. The research took over 100 hours to complete. Resulted in over 30 courses that cover basic concepts for IT, Networking, Programming, WEB Design, Security, Capstone course, Technical Writing, Computer Math course focused on Binary concepts and others. This program was designed specifically for a technical degree but includes some elements needed by New York State to qualify for an Associates Degree. The submission has not been made to NY State education due to lack of resources to complete the other elements needed for approval. This program is projected to bring in revenue over 5 million dollars over 2 years. It will complement the current IT program. In fact, students who have taken and completed the current program will be able to transfer all courses to the new program. This will result in about 1 year more of classes to confer the 2 year degree.

Confidential

Senior Consultant

Confidential as a Consultant with IBM as the client. Responsibilities included, requirements gathering with the stakeholder, analysis of existing system and design of a new WEB based solution. This effort used the Rational Unified Process RUP to capture and track requirements Requisite Pro , developed the design using RUP tools and diagrams, business use cases, use case realization, diagrams, DB2 logical and physical data model, documents and programming details for the solution. The solution required using IBM products Websphere, DB2 and AIX as the platform for development. The solution centered around using HTML and XML to capture survey and questionnaire data generated by the system for IBM pre-announced products. It is an automated capture system of selected IBM customer experiences. The architecture required the use of IBM Global Services IGS infrastructure that consists of isolated areas of various components from external access. This information was tracked for the duration of the test and used to inform IBM management and development of the customer experience. It was also required that all IBM corporate guidelines for developing web hosting solutions be followed. This included the IBM development process and corporate standards. Security was a key factor for this system and required a unique solution to allow certification. This system was used corporate wide both domestic and international. The system solution was projected to save over 5 million dollars over 2 years. It replaces several uniquely developed systems within IBM.

Chief Information Officer,

Senior Programmer/Program Manager,

Confidential at IBM in high profile positions ranging from programmer, manager to VP assistant position. A multinational company my assignments included domestic and international projects that have saved or reduced cost in excess of several hundreds of millions of dollars. Accountable for software development of a unique integration customer solution that resulted in corporate savings and increased revenue for IBM and received several division awards for design and effort. Spent several assignments in the IBM Global Services organization with direct customer contact and service solution responsibility. In addition, career included expert position as DB2 DBA where modeling skills and reporting abilities were utilized to create complex DB2 queries in VM or MVS environment. These skills were further utilized to complete Doctoral dissertation where relational queries were used to solution thesis. Steadily promoted from a programming Advisory position, to Senior Programmer Development Manager, IT Architect, Delivery Engagement Manager, to Manager Consultant positions. Assigned to various divisions both in a development role and corporate capacity including working at the CIO level both at division and corporate. DB2 skills were utilized in most IBM positions to assist with modeling and query and report generation. Assess needs to develop new information processing systems and improve existing program designs. Successfully interfaced corporate offices and off-site locations locally and internationally to align strategies and achieve goals. Lead Process Improvement Teams to improve software and MIS processes and procedures. Worked with IBM customer to capture requirements and provide solutions working with technical teams and marketing staff. Strong knowledge and use of many IBM products including but not limited to Websphere, LOTUS, Rational Unified Process, Tivoli, DB2, z/OS, AIX, etc. Analyzed and designed many systems while at IBM that were revenue producing using IBM products as appropriate. Overall have managed both directly or indirectly teams of 100 or more personnel. Managed a development team while at the same time providing technical design guidance for the team objectives.

Confidential

• As the IT Director/Instructor/Consultant at Ridley Lowell required to manage the infrastructure of the computer network and at times act as the IT Technical Support person. In addition, provided technical guidance to senior manager and recommended appropriate actions to improve the IT environment, and most importantly required to educate students, and retain students. Proven education techniques were used to teach these students. As a result, ratings were the highest the school has ever received for this program. Students are very pleased with the program and teaching style.
• As an Adjunct Professor at Marist teaching undergraduate and graduate level courses for the past 7 years, expanded and influenced the current course in Computer and Information Fluency. Instructor ratings are consistently above the school average. Established and taught graduate level course using remote learning techniques and facilities at Marist.
• As a Senior Consultant working for CTG in Poughkeepsie on contract assignment at IBM designed and delivered a survey WEB solution for managing and reporting on IBM pre-announced products. Estimated savings over 2 years 5 million Dollars.
• At IBM: Played key role in driving information systems and deployment across the IBM Corporation saving 20 million dollars in expense, cost reductions and productivity improvements.
• Designed and developed a customized order processing system for IBM customers to order software products - pre-loaded and pre-tested. Resulted in increased revenue of over 30 million dollars for IBM and received several division awards for this effort. The focus was on custom order for selected operating systems and software VM, VSE and MVS as well as Computer Aided Design CADAM, CATIA and CAEDS systems and applications.
• Provided guidance and direction, staffing and executive direction to reduce overall services center costs. Resulted in 45 million dollar savings in a single year, as a direct result of consolidations, process improvements, cost reductions real estate, work load balancing, outsourcing, etc. .
• Developed and implemented many MIS systems to improve management reporting and providing timely information for IBM senior executives. This resulted in improved management decisions, cost savings in the millions and customer satisfaction. At this phase DB2 skills were highly utilized.
• Facilitated a revenue stream of multi-millions dollars as a result of many customer contracts and engagements to provide total outsourcing solutions.
• Facilitated the Data Warehousing strategy for consolidating islands of information controlled centralized and distributed data repository and subject matter data marts, utilizing EDI and custom built applications with SQL/DS. DB2 query and report generation was a key component of this effort. This resulted in significant corporate savings in terms of reduced cost, infrastructure, and improved information access and decision support.