Project Manager Resume Profile
Summary of Qualifications:
- High Energy IT Director with exceptional interpersonal and communication skills and an extensive background in the following broad-based competencies:
- Project Management Performance Tuning Systems/Network Management
- Service Oriented Architecture Process Improvement Systems Security
- Operations Management COOP/Disaster Recovery Capacity Planning
- Demonstrated ability to manage/support multiple projects
- Excellent qualifications with a strong background in Project Management
- Diverse background on Federal contracts in multi-vendor/multi-platform environments
Technical
TCP/IP, RDB/Sybase/Oracle, OpenVMS V5.5 V8.x, DCL, DFS, DNS, Microsoft Project, Redmine, MS EXCEL, HP-UX, VMware, COBOL, C, FORTRAN, MUMPS: Cache' V5.0.18, LINUX, DSM v5-8, IDX - EFG, ZIDMIS, SCHED, Manman, MOTIF, HP Proliant, HP Blades, Enterprise Capacity and performance Planner ECP , BMC Patrol, Diskeeper, Lotus Notes, PMDF Direct Mail, Microsoft Office 2003, HP Openview, VMware, FTP, EMC SAN, EMC Control Center, EMC Database Tuner, ALLIN1, INFOMAN, HOTREP, APPLIX, Remedy and QUINTAS Helpdesk, NOVELL, Exchange 2010, Windows 2003 Professional, NT, RAXMASTER SUITE DECnet, Multinet, UCX, Storage Library System SLS , StorageWorks EVA, Enterprise Virtual Array 8100 160 TB , LAN/WAN,VAX and ALPHA Hardware. Clearances: Held Secret, and TS with SBI and Poly, Current ADP2.
Security Specialist/Project Manager
Direct Information Technology operations within 100m contracts, providing C A Security Controls and Solutions and Capacity Planning for Multiple Federal contracts with foreign and domestic operations. Oversee Product development, Federal Technology roadmap, Data center operations/migrations/build out, Quality assurance on and off-shore team management, Global portal design and support, Help desk management, Project/Program management. Supervise efforts of 5 deployment teams, over 30 remote support personnel, vendor management. Manage 85 professionals.
Accomplishments:
- 100 SLA Compliance attained with clarification of SOW terms
- High Availability Planning
- Matrix Team Management 100 retention in past 7 years
- Strategic Planning , 3.5m savings with negotiations for zero-penalty removal of contracted services
- Outsourcing Management chosen to manage Global vendor relations
- Instituted previously nonexistent PM guidelines within organization to improve ability to meet timelines, budgets and objectives. Remedy, MS Project, Excel
Security Specialist/Project Manager
Manage multiple contracts with The Veteran Affairs on large data center operations. Knowledge and experience with IT Security, proficient with Information Assurance Federal Security Regulations. Develop and implement comprehensive solutions to internal/external and telecommunication threats on the VMS/OPENVMS platform. Manage and perform threat identification and assessment, consequence management, training and support management on the VMS/OPENVMS platform. Identify and implement threat reduction measures including plans, policies and procedures risk management, planning physical and cyber security business continuity planning. Including Intruder alert and LAN/WAN Security. Manage consequence activities including COOP Continuity of Operations /disaster recovery, restoration of operation, economic impact, logistics management, and information recovery. Implement training and performance support with emphasis on monitoring and measuring performance, implementing lessons learned, enforcing standards, provide training and test scenarios, and call/contact center operations, supporting OpenVMS V8.3 and MUMPS Cache' V5.0.18.
Systems Management
System installation of OPENVMS V8-3 DECnet Plus and Fibrechannel on ALPHA ES40/45. System support on UCX and Multinet TCP/IP, SAN, CACHE', Performance evaluation via POLYCENTER, EMC Control Center and Database tuner, DSM, ROBOMON, RoboCentral and RAXMASTER. Implementation of performance upgrades, RDB, Oracle systems level management, Manage lab environment printers, - Installation/support of RAXMASTER performance suite. Cerner Health Network Architecture HNA ,
IDX: troubleshoot via IDX SecureID , data management via HSZ Raid Arrays, TZ robotic systems and SLS. Contract due diligence and customer relations.
Accomplishments:
- Developed and participate in Certification/Accreditation activities, including performing System Test and Evaluations. ST E , Reporting.
- Educate organization and drive Congressional compliance with HIPAA, N.I.S.T 800-053a, VA/VHA, Corporate Integrity and Compliance Program policies.
- Manage a software development team in a Java/J2ee environment using web-based BEA WebLogic application server front end tools and Oracle 9i, 10g database
- System migration/generation from VAX to Alpha ES 40/45's in a redundant environment running Volume Shadowing and Mirroring.
- Established 24x7 on-call contract implementation and support with 30 minutes response time.
- Developed Capacity Plan Reporting, BMC Best1,ROBOMON, ECP, Tivoli, 177 VistA sites - determine system performance levels for various workloads and configurations. Using a baseline model from information collected on running Cluster environments, what if analyses were performed for accessing the impact of changes to the configuration.
- Project Management - work effectively with all levels of management staff, consultants, vendors
- physicians to meet SLA's and contract requirements.
- Development and integration of acceptable backup, recovery, security and control requirements for
- Systems for VAX/ALPHA/ITANIUM on OpenVMS. HP Proliant and Blade servers
- Manage HP off-shore efforts relating to OpenVMS Portal, Software Development SDLC.
- Data Center Build-out/consolidation: As part of the VA continuing efforts to provide Veterans with the most efficient care. 177 VA hospitals were consolidated down to the current 167 hospitals. Part of this consolidation required that IT Data Centers were moved from more remote areas to major metropolitan regions. Responsibilities: Negotiate lease space, build out raised floor environments, Computer room space optimization, Infrastructure cabling, phone lines, power requirements, Relocate managed services, relocate internal applications, Provide timely and consistent communication to key players and IT management, Provide project plan and budget.
Enterprise Capacity Planning/Project Manager Interact with clients and other EDS support groups to develop and implement a Capacity Planning strategy for the Treasury Web Application Infrastructure, a common platform for 15 Treasury web applications. The three TWAI sites provide five environments comprised of over 250 servers running Solaris and Windows. Performance data captured by BMC PATROL agents are collected for analysis using BMC Perform and Predict.
Accomplishments:
- Installation of ES40 Alpha systems using OpenVMS V7.2-1, DECnet Plus on Fibrechannel.
- Instrumental in putting together the current HELPDESK environment, Support for HOTREP for 1 year and transitioned to QUINTAS Help queue.
- Lead migration of software development from VAX to ALPHA OpenVMS.
- Consolidated hardware and software support contracts. 250k annual savings
- Setup software development across platforms utilizing Distributed File Services programming required .
- Capacity Planning - using modeling techniques, provided saturation analysis to identify bottlenecks for client/server environments.
- Project Management - meeting project SOW and project plans, analyze business requirements, ensure that projects stay on target and on budget.
- System Security Intrusion detection, Network Security to include CLUSTER management.
- Obsolete data center facilities infrastructure migration build-out new data centers with state-of-the-art facilities while maintaining current data center environment. Migrate applications to newly built-out data center. Ensure optimal costs are incurred on hardware, software labor by: hardware/software re-usability, appropriate program phases to minimize bubble period, utilization of appropriate tools and technologies, Industry best practices, deploy the right resources.
Program Manager
Managed the design and deployment of new capabilities for network management for the Navy Medical Information Management Center at The National Institutes of Health. This was accomplished in three phases: Engineer the Design Deploy the Design and Operations and Support of the Design, utilizing HP Openview, Bay Networks Optivity LAN Manager, Remedy Helpdesk design and management, Visionel, and CISCO routers.
Accomplishments:
- Project Management in areas of scheduling logistics and deployment efforts for site-planning, installation and training of 20 locations throughout the world.
- Established the Help Desk Support Tracking System STS to: Enable each of the subordinate sites to share ticket information with their respective detachments broaden access to the STS via the Internet enhance monitoring and metric capabilities of the STS.
- Established full-time operations and support personnel at the network management sites responsible for the following: System administration for Navy Medical lab systems to include OS and Cerner Corp. Laboratory Software site specific CM monitor and respond to problems relating to network Connectivity, provide technical lead in problem solving and troubleshooting network issues Administration for Remedy helpdesk and asset management, and the STS.
IS Resource Manager
Manage multiple on-site contracts with The National Cancer Institute. These contracts involve design, installation and support of large PC data center networks and Mainframe clusters assisting in cancer research. Provide direct guidance and support to clients in solving technical problems related to office automation. Review and manage problem resolution and escalation process for support staff.
Accomplishments:
- Developed a help desk tracking system to better manage technical calls made through the data center.
- Setup a progress review meeting to review goals and direction of support center. This allows the facility to support in areas such as: VAX/VMS, MS ACCESS, Windows NT, NTAS, Windows For Workgroups, TCP/IP, INTERNET, ALLIN1, Pathworks, Microsoft Office, CISCO Routers, Proliant servers, Alpha Severs, HP Blades, Cerner Applications, FDDI, ISDN, and Shiva remote access, magnetic data storage on Compaq Robotic systems
- Established on-call support for the client that provides 7 X 24 support for 1,400 doctors and
- researchers in 6 remote locations.
- Implemented an Individual Development Program for support center staff to assist in career and
- educational development. This greatly increased job satisfaction through career building and eliminated turnover of the technical staff.
- Developed contingency plans for network fail over and hardware related downtime.
Facilities Manager/Project Manager
Created and managed a campus-wide support and service center at the Goddard Space Flight Center in Greenbelt, MD. as part of a corporate effort to provide office automation and departmental computing in support of shuttle missions and two operational satellites. Other duties: Applications Management - Directed systems migration and configuration management Served as customer liaison between Gov't technical representatives and contract personnel. Responsible for facility operations and hardware maintenance.
Accomplishments:
- Directed systems migration from a mainframe to a VAX/VMS client server environment.
- Developed corporate policies for departmental end-user computing.
- Managed a twenty-eight-member facility to maintain hardware/software for a 1200 node redundant LAN/WAN, utilizing DECNET, Ethernet, TCP/IP, SNA, VAX/VMS, Alpha Servers, Ultrix UNIX , and NOVELL, ALLIN1, TZ and TK media archival/restoration
- Established Performance tuning methodology of VMS systems using SDA, SPM, VPA and VMS Utilities
- Developed corporate guidelines for user developed applications.
Operations Manager
Managed direction of information systems and computer processing, including computer and peripheral machine operations, data entry, data control scheduling, quality control and system performance. Environment included NOVELL, AppleTalk, Windows, DACeasy Accounting, Lotus, MS products, DOS and WordPerfect. Prepared proposals. Business development: Instrumental in increasing client base from
14 to 62 accounts.
System Manager/Network Administrator
Designed, installed, and maintained a 60 node NOVELL network, including upgrades of software/hardware residing on PC network and VAX systems. Supported computer processing. Coordinated utilization of input/output and interchangeable file media, scheduled machine use and maintenance, and managed all control functions. Managed day-to-day operations and support of VAX/VMS systems.
System Manager - Supporting Federal contracts
Monitored and controlled large computer facility running VAX architecture. Duties encompassed: Setting system limitations and operating procedures scheduled daily operations and resolved operational problems evaluated hardware/software for acquisition liaison with users and upper management in meeting project demands system maintenance and user training.