Overview

Diana has served for 17 Years as a Senior Project Manager, Senior Business Analyst, and Business Process Re-Engineer in a majority of financial institutions in hybrid roles involving hands on tasks for the entire SDLC meeting with and creating reports for Senior Management sitting in concept phase, gathering the functional and business requirements, creating matrices to the system requirements, creation of prototypes and visuals including screen shots , gathering the development time and materials, creating the project charter, plans, and schedules, setting up and reporting resource budgets, running the team meetings with issues, action items and risk registers, scheduling and running the interfacing application discussions, following up on the development and technical details, hands on and reports of testing Unit, System, Regression, Performance, and a special attention to User Acceptance Testing , QA to insure the product/process is acceptable to business and management, configuration management of all documentation and builds, change management to any scope inclusions and release management to add each item to the roll outs, the full implementation process in detail to accomplish successful installment on production environments, and training associated with each change to the users. Process work provided includes diagrams, process flows swim lanes , 'as is' vs 'future state', Voice of the Customer VOC , DMAIC , and Six Sigma process updates. Built methodologies include Waterfall, Agile, and input toSOX, COBIT, and ITIL with hybrids of these methodologies most commonly used .

Confidential

Project Manager

• Led Vendor Risk Management VRM Tool Migration from IROdb legacy system
• Liasoned between business and technical teams for completed implementation
• Provided Assistance to all Service Request Owners SROs for the migration of their transaction
• Created Data Quality reports for correction of issues and errors according the tool mapping
• Created an escalation plan to meet top executive directives for the deadline oriented project goals assisted in reaching targeted due date
• Agile substitute Scrum Master Product Owner with Rally tool US and Offshore resources
• Liaisoned with Senior Executives in UK, Germany, China, Japan, Singapore, Phillipines, India, and NY
• Set up Team Meetings for internal development teams and Senior Management decisions points
• Supported London, Germany, China, Phillipines, Singapore, US, and India for worldwide migration project
• Provided liaison for all outstanding VRM Tool follow up promoted team spirit and succeeded with rapport building
• Created Data Analysis reports for all outstanding missing data post migration created Powerpoint Presentation to provide future requirements and ease of use for online internet application

Senior Project Manager

Position ended due to loss of 75MilRFP and ReOrg Medicaid/Medicare Contract

• Managed TMSIS Project as Subcontracted through eDaptive Vendor utilizing Agile/Waterfall Methodologies
• Set up all resources and managed individual responsibilities along with scheduled project tasks
• Worked on the Institutional Retirement Technologies on the 'DataShare Phase IV' project Institutional Client inbound and outbound file exchange based on SPARK standardized file format and Transmissions OCL w/Unified Desktop and Plan Focus 1.6 and 3.5 Million respectively
• Followed through on Security Practices for Data transfers between systems verified data handling of sensitive personal information
• Established best practices for project management, agile, and SDLC processes input to company IT Policies
• Handled all documentation administrator to the Sharepoint site for updates and input from team
• Communicated and reported project and team results to stakeholders, partners, and senior management
• Facilitated all team, interfacing application, vendor, and stakeholder status and reporting meetings
• Created Action, Issues, and Risk Register for Proposal Vendor follow up and resolution
• Created screen shots visuals of recommendations to software/website for client validation and input
• Organized all client facing and internal meetings for validation and input of requirements iteratively
• Created workflow diagrams for a full multi-application data flow for process re-engineering in order to create a standardized methodology for both the internal and external client communications
• Managed and created Project Plan and kept team to schedule resulting in a full implementation on time delivery throughout full project life cycle SDLC using Agile served as Substitute ScrumMaster and Waterfall
• Supported the Project Management Plan, defined and gathered business and functional Requirements and created a Traceability matrix to include the system requirements, monitored Technical Design Document to completion
• Policed the budget for 90 120 project resources in Clarity collected estimates, charted against actuals
• Gathered all business rules for the products and services for the standardized application development
• Worked both SDLC/Waterfall, CAPA/SOX, and Agile/Scrum projects w/Jazz RTC Collaboration tools, Quality Center and Klikview, Service Now Change Requests parent/child and ERM and Deployment Management compliance
• Provided status to Senior Executive Management, team and stakeholders 4 Blocker, MPP, MDS, BTW Build to Win and ran weekly Core Team and BA Meetings in order to bridge the project to the various releases and programs
• Documented, followed up, and ran all adoption, utilization, action items, risks identified and issues to resolution through cross team meetings and discussions
• Supported IT, ST, UAT, Performance, Regression, and UAT testing efforts with over 450 Test Cases and 100 resolved defects
• Worked with all infrastructure projects and scheduled additional patches, upgrades, and provided verification of compatibility for software implementations
• Set up meetings with 3rd Party Vendors for application SME input and communications between teams

Senior Project Manager IBM ReOrged IBM Employees for contracted positions

• Worked for IBM contract as Project Manager for Maersk Global Operations Finance and Operations Applications
• Managed projects for Oracle and DB2 including HTML/XML Portal and GUI/IU front end
• Set up Project Plans, Issues Logs, and Requirements Documentation for all database and CRM applications
• Created WBS for project team based on MS Project Schedule
• Liaison to Users to gather requirements and translate into technical and system requirements
• Assisted in architectural input for SOA and UML processes for identification of systems for business processes
• Led meetings for infrastructure projects in order to align with all development project initiatives
• Controlled the Scope with the use of sign offs and change management processes included work in current project or created new projects for larger initiatives

Senior Project Manager

• Liaison between Senior Executive Management, Business Clients, Internal tech team and development
• Responsible for Managing all 3 different COTS Vendors third party Vendors for web tools included UX for the front end Portals and UI/GUI to the interfacing applications
• Followed through on 5 initiatives for growth products web based tools for calculation of investment portfolios for TPAs, Financial Advisors, and Plan Sponsors company CRM application mergers requirements gathering for Salesforce.com CRM Tool

Long Resume Version Available Upon Request for Specific Task/Duties

• Full Time Position Role included troubleshooting projects to get them on track with a variety of successful strategies to manage team/project resources efficiently. At times flexibility was maximized to work multiple projects.
• Wells Fargo Intranet/TeamWorksHomePage Replacement to YourHomePage Intranet 240,000 people , Charlotte, NC
• Senior Project Manager Budget Cuts and Postponement of Project
• Handled the HR Department requirements for the large user base for intranet membership and data, documentation, and processes of the HR Department for automated processing
• Set up a Project Plan and Transitioning from the Functional Expectations Team to the UX Design Team and reporting to Senior Management all PMI standards i.e Critical Path, Requirements, Financials
• Organized the Design Teams, Technical Teams, and Creating Wireframe Mock Ups to hand off to Development for UI/GUI for the Merger from Wachovia i.e. Business logos and/or Images for Screen Portal Home Pages

Senior Project Manager Short Term Consulting Project Hired

• Assisted the HR Department for their benefits and retirement calculation engines and translation of Data to Oracle HR Modules with External COTS Vendor applications in back end
• Handled all HR Processes and Documentation summarization for manual to automated systems for data and processes created process flow chart diagrams with client requirements

Senior Project Manager Budget Cuts

• Responsible for BRD, FRD, HDL, and Technical Interfacing Applications Document for Warehouse Support Services for Merger with Countrywide and Merrill Lynch
• Gathered all requirements BRD/FRD for high level design HDL and interfacing applications PIMS, E2E, Event on Demand, and CD S

Senior Project Manager Short Term Consulting Project

• New Software Application for Education Industry by Academic Testing and Education Department
• Led Concept for new educational software application into Business Requirements phase
• Led Division/Departmental meetings to ascertain scope and purpose of software creation
• Ran all projects in Team Foundation Server TFS set up Microsoft training meetings for set up in tool

Senior Technical Analyst Short Term Telecom Project

• Manager of Digital Phone Enhancement Requests Change Management Process
• Responsible for SharePoint Site for Technical Resources Group
• Project Manager for Change Request Meetings Setup, JADs, Interface Documentation