Senior Release Manager with over 13 years of experience managing and leading projects in areas of Release, Change and Configuration management, IT Service Delivery, offshore technology ventures, IT budgeting planning, global resource management, vendor and contracts management. Successful track record in managing projects and service delivery within SDLC framework driving cross functional initiatives across multiple product lines within a large global organization. Ability to effectively communicate, lead, influence, train and coordinate work cross organizational boundaries at all levels of management. Strong process knowledge of product development life cycles.

Confidential

Senior Project Manager /Release Leader

• Offshore leader in setting up Design and Build operations for Avaya Bangalore site. Planned and implemented IT strategy for design environment. Mentor offsite engineers to ensure consistent software development process is followed between sites.
• Provide technical leadership for integrating and automating diverse information sources related to release management, release calendaring, branch management, deployment promotion processes, and KPI tracking and reporting for Avaya Networking products in a multisite embedded software development environment.
• Piloted effort in moving Hardware diagnostic team from Clearcase to Subversion. Work included setting up Subversion server, installing uberSVN for managing repo and writing a Perl script to automate task of creating workspace and building the software.
• Conceptualized, Designed and implemented code sharing strategy for Broadcom code to be shared across release streams.
• Developed a back end command line interface to JIRA for creating and updating tickets through Jenkins interface.
• Architected an automated metrics and continuous build/integration environment for ADS products within clearcase/Linux environment.
• Own and manage web tools for Release informatics.
• Drive cross organization collaborative efforts through sharing of information via SharePoint and Wiki pages for Release engineering environments and process.
• Tools prime in driving change and managing cross-organizations initiatives in a matrix organization for build and designer efficiency. Responsible for end user training and providing metrics to C level management on ROI on tools. Administrator for Eclipse, CodeBench and Coverity for ADS products.
• Led the effort in upgrading designer desktop to CentOS 6.1. I was involved making build architecture changes required to support 4.X, 5.X and 6.X flavors of Linux CentOS releases.
• Evaluated next generation of Intel i7 processor in terms of build speed performance as part of technology initiative.
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• Conduct bi-weekly operational review with C level management on build and release metrics for ADS product lines, including RCA on issues.
• Conduct site surveys and release environment assessments.
• Design support in terms of Build environment, including server and infrastructure issues, and Makefiles/compilers/debuggers.
• Provides technical leadership to junior team members.
• Provide oversight for all licenses of software and hardware assets, including tracking usage, including GPL compliance.

Design Environment: Clearcase Multisite, ClearQuest, Linux, Embedded development, Solaris, Eclipse, Subversion, GIT, Jira, Crucible, Hudson, Bamboo, Jenkins, Gnu Make, Perl

Confidential

Global Release Manager

Managed release engineering operations, service delivery, customer support and solution roadmap for 4 global development centers supporting 800 designers.

• Established development center in Bangalore. Hired and trained new employees in India.
• Mentor and managed a global team of 10 sr. technical staff across 5 global sites. Conducted peer and performance reviews, including P L responsibilities. Served as liaison officer between culturally distributed remote teams. Achieved CSAT over 90 over period of 4 years.
• Outsourcing leader responsible for SLA, SOW, budgeting, negotiating, project transition, resourcing and service delivery for Wipro outsourcing partnership. Initiated follow the sun model for release engineering support across enterprise business for round the clock coverage. Cost Savings of 2M dollars realized through product support transition to low cost center.
• Introduced eBMS, a web based project management framework, across the 300 people organization as part of achieving L3 CMMI certification, which led to its adoption as de facto Project Management tool.
• Championed adoption of eBuild framework, a web based build management system, and drove its integration globally across Nortel Enterprise division resulting in 25 reduction in software release cycle time.
• Managed implementation of Windows LBU solution for automating windows based build. Designed environment consisted of Visual Studio using Clearcase/UCM and Install Shield.
• Business Continuity Prime for Billerica site.

Confidential

Software Engineer Lead

Responsible for overall improvement of software development process and product quality across Ethernet switching organization.

• Solution Architect for Submit Load Build Solution. 20 improvement in release cycle achieved across all programs. Solution was implemented using OO Perl automating scheduling, communication, and delivery phases of Loadbuild operations. Design environment was Windows/Linux/Solaris using Clearcase as Configuration Management tool.
• Design lead for Submit Build feature development within eBuild framework. Responsible for defining new metric CR fixed/contractor to gauge 3rd party vendor effectiveness.
• Integrated/Evaluated Code TEST, Purify, Build Forge, Flexelint and Cluzo within compile environment. Delivered training to designers and project leads on tools usage. Code coverage data helped improve 8600 test cases and improve coverage by 5 . Cluzo became the de facto code review tool.
• Piloted the concept migrating ERS 8600 next generation product to Linux platform. Built, tested and verified 3rd party board support package for Linux.
• SME expert on Build architecture and configuration management for ERS and MERS 8600 products.
• Created Perl CGI to parse and validate hotlist CR data file across 2 sites.
• Rewrote Make file and distributed builds across host resulting in 30 reduction in build times for ERS 8600 platform.

Manager Professional services

• Trained and managed 2 people. Technical lead for on-site resolution of problems.
• Served as the first line of escalation and resolution of client concerns in conjunction with product and services.
• Customer account management.
• Reviewed RFP and develop pricing, schedules and Project plans. Develop SOW for Implementation services.

• Partnered with the sales organization to provide consulting services and product demonstrations for prospective opportunities.
• Pre and Post-sales support, product deployment, product demos, end user and admin training for DISCOVER an information management system.

Languages : C, C , Java, Visual Basic, HTML, JavaScript, Perl, Shell scripting, Python, PHP

Software: MS Office Excel, Word, PowerPoint, Access , MS Project.

ERP: SAP

Change Management: Clarify, ClearQuest, JIRA

Continuous Integration tools: Hudson, Jenkins, Bamboo

Development Methodologies: Agile Scrum, Waterfall, Train Model

Tracking and Collaborative tools: Crucible, Confluence, Fisheye, Wiki. SharePoint

Configuration Management systems: Clearcase, UCM, CVS, Subversion, SourceSafe, GIT

Platform/OS: Windows XP, 2000, 2003, Vista , Unix, Linux, VxWorks

Network Storage technologies: NAS, DAS, SAN

Database: Oracle, MySQL.

Web Server: Apache

Development environment: Workbench, Tornado, Visual Studio 6.0, Eclipse, CodeBench

Development Tools: Code TEST, DISCOVER, compilers, debuggers, Gnu Make, gmake, clearmake, Maven, Cruise Control, Bamboo, Crucible