Manufacturing l Software

Banking l Outsourced Services

Transformational CTO / CIO with more than 15 years' CIO / CTO experience as a change agent in SMB and large B2B businesses. Exceptional grasp of what drives EBITDA. Background includes extensive accomplishments in:

• l EBITDA growth l Web 2.0 l Sales Force Automation l SEO l ERP l Google AdWords PPC l Drip Nurture Marketing Systems l CRM, ERP, POS Systems l Marketing Strategy l JavaScript JQuery l MSSQL Databases l Business Process Design

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Results:

• Designed and implemented an enterprise - wide B2B demand generation methodology and system resulting in a 250 increase in pre-qualified B2B leads, and a 25 increase in net revenue so far over .
• Refined and redeveloped existing demand management systems to in corporate drip nurture marketing.
• Redesigned and directed the re-launch of the corporate website, revamped the enterprise six-figure annual Google AdWords spend, and instituted a best practice SEO program.
• Integrated multiple SaaS applications into QuickBase using the QuickBase API, JavaScript, and other technologies.

Confidential

Contract Senior Developer

Charged with developing an enterprise level application to manage onsite consignment inventory at locations across Canada.

Results:

• Analyzed business model and created an extensive roadmap for the application that was approved by management.
• Completely developed system.
• Trained onsite support and administrative staff to support user base and program.

Confidential

Ccontract Developer 4

Senior-most developer within DHS supporting and re-developing multiple mission-critical government systems serving the DC public schools system, DHS, and other DC agencies.

Results:

• Analyzed and re-designed time card management handling in DCAS Project Management system.
• Analyzed DHS Change Request system, and re-designed time accounting by adding sophisticated time accounting and time card features.
• Analyzed and provided in-depth pre-launch usability study of Economic Security Agency CSL Rep application.
• Analyzed and updated DHS New Heights Student System for DC Public Schools.

Confidential

Contract IT Manager

Charged with re-creating the entire technology base, infrastructure, and process flow to achieve a goal of doubling volume and revenues in less than 90 days. Sole enterprise Developer and Project Manager.

Results:

• Designed, built and deployed a new QuickBase ERP system that was the driver for the doubling of volume in three months - for less than a tenth the cost of competing systems.
• Designed, built and deployed QuickBase lead generation and management system that increased lead volume by more than 50, while lowering per unit acquisition cost by more than 20 .
• Led the cross-functional assessment, re-engineering, and optimization of every business process in the enterprise - from accounting to sales.
• In the end, conceived, built, and deployed an infrastructure that drove a 100 increase in EBITDA in 90 days.
• Developed a new concept in platform as a service marketing. Designed and created a national, web-based marketing sales management platform for SMB drip nurture marketin. This million-dollar platform was delivered on a subscription basis to businesses across the country.

Results:

• Designed, built, and fielded a shared marketing platform that included drip marketing, lead nurturing, lead scoring, PURLS, portals, and a host of other new Web 2.0 marketing tools.
• Acting as technical sales lead and counselor, closed more than 25 B2B accounts while managing their entire transition onto the shared platform.
• Implemented extensive cloud-based integration using cutting-edge Web 2.0 tools including SaaS, SQL Server, Amazon S3, Web Services, QuickBase, and other cloud-based tools.

IT Director

Initially part of the two-person executive team that conducted due diligence on the acquisition of this 25MM revenues business process outsourcing firm by our investor group. Assessed all technical systems, processes, and pricing - ultimately recommending purchase of this company to the board. Subsequent to purchase, hired as interim IT Director during a year-long transition post-purchase.

Results:

• Key player in increasing year-one net profit by more than 20 by developing a new client profitability analysis system that provided exacting client-by-client profitability analysis.
• Re-hosted every business system while implementing a world-class business continuity and survivability protocol program.
• Developed and implemented a best-in-breed marketing management system and custom client relationship management CRM system.

EVP Technology

Initially hired as this 250MM revenues company's first IT Director, and subsequently dual-hatted into COO role. Ultimately, promoted to EVP Technology. Implemented an operational excellence initiative which included rebuilding this 25 year-old company's entire technical infrastructure voice and data in support of a five year sale plan. Acted as enterprise lead in all business process re-engineering initiatives. CTO of Teen Arrive Alive, a high-tech launch.

Results:

• Implemented cross-functional business process re-engineering and quality initiatives that directly drove EBITDA to more than 3.2MM - from an annual 600K loss.
• Personally developed and deployed the PEO industry's first CRM/ERP system a system still in use today.
• Developed and deployed one of the first Web-based client and employee self-service suites - serving 1,100 clients and more than 17,000 employees across the country.
• Drove all technical aspects of six successful acquisitions in a two-year period.
• Awarded patent US for GPS technologies.