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It Director Pmo Resume Profile

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NY

SUMMARY

Builds strong IT departments while ensuring alignment with corporate vision and full delivery on client expectations.Leads cross-functional, global teams in IT services, project management, and product lifecycle management as well as vendor relations, business analysis, and technical solutions. Drives change management and compliance for clients in diverse industries, including oil gas, laboratories, plant operations, safety, legal, advertising, military, real estate, property management, automotive, environmental, data insight, pipeline, radio broadcasting, and healthcare software.

Core Strengths

  • P L Project/PMO Management Project Controls Customer Relations Mgmt Process Improvement Budget Mgmt Client Product/Project Proposals Executive Presentations Risk Mgmt Software Development Strategic Planning Resource and Scheduling Mgmt Team Leadership Training Development, Contract Mgmt Client Negotiations R D Recruiting Documentation IT Governance Compliance M A IT Due Diligence/Intake

Select Career Highlights

  • Transformed the Client Integration Services team to a 95 positive rating in less than two years by implementing a structured deployment methodology that provided clients with committed delivery dates and associated project plans as well as a strong communication strategy and higher quality software/data deliveries.
  • Built a strong PMO team, improved work processes, streamlined workflows, and prioritized projects against IT resources, resulting in successful completion of500 previously overdue projects projects totaled 500M and spanned development, security, M A intake, work place resources, and data center consolidations.
  • Renegotiated agreements with third party vendors and clients to enhance IHS's ability to deliver projects/services remotely saved the firm from losing millions of dollars in subscriptions as a result.
  • Lowered installation risks by setting up dual deployment teams and implementing project templates, plans, and a full-year deployment schedule broken down into quarterly action plans.
  • Identified and led adop tion of new tools/technologies to help correct a failed document management project and ensure business success at Champion Technologies.

Professional Overview

IT Director PMO

Confidential

  • Enables mobility of application, systems, and mobile data accessibility with the highest degree of security.
  • Provides PMO oversight and direction for all infrastructure data center consolidations, product development, security, post-acquisition integration, and facility projects.
  • Supports chemical, aviation, military, oil gas, energy, environmental, safety, automotive, and retail divisions.
  • Rated as an IHS top performer each year of leadership.

IT Director

Confidential

  • Directed custom development, global program management, client data deliveries, and internal departments efforts to meet targeted goals and manage all client contracts, SLA's, communications, and service.
  • Oversaw product management, professional services, budgets, and documentation for client projects.
  • Improved business processes, client management, product quality, and management reporting.
  • Ranked as Superior Top Performer by colleagues and management.

Senior Principal Consultant Principle Project Manager

Confidential

  • Hired and trained developers and project managers for the startup operation.
  • Managed IT development, quality assurance, graphics, SOP, healthcare training, broadcasting, and legal services.
  • Oversaw website design using Flash 8, .net, c , ASP, Java, Jscript, HTML, HomeSite, Dreamweaver CS4, Photoshop, Menu Maker, Xara3D6, ScreenMaker, SharePoint, Banner Maker, AVS Video Converter, Maya 3D, and SoThink SWF.
  • Secured 14 new legal clients and helped build positive relations with existing and potential clientele.

Global Development Manager

Confidential

  • Setup company's first extranet site with workflows, evaluated MOSS 2007 upgrade, participated on the APQC committee for knowledge management, and upgraded all SQL Server databases from 2000 to 2k5.
  • Supported OnBase, K2 BlackPearl, RDirectory, MyPassword, Provisioning Agents, EP, and XSS.
  • Managed EDI SEEBURGER and the EDI upgrade to 5.5.3 on 2k5 as well as the AS2 upgrade for bank 820' also managed Kronos for payroll, TrackiItsupport, and upgrade of the DR site and key systems.
  • Directed developers, DBA's, consultants, project managers, technical writers, business analysts, graphics designers, and third-party vendors and contracts while managing annual revenues in excess of 300M.
  • Enabled team to be trained on SAP ABAP to generate executive reports and improve management communications.

Vice President, Information Technology Support

Confidential

  • Setup systems and feeds for Sirius Satellite Radio, Expedia, Reuters, Knight-Ridder, CNN, and DOT's established CBT/WBT, e-learning centers, coaching, job shadowing, evening classes, and instructor-lead learning.
  • Performed GAP analysis on IT systems and infrastructure for internal and external clients.
  • Assisted with client negotiations while managing RFI/RFP/SOW analysis and bids for external projects.
  • Supported all financial and human resources systems in a MS Windows environment defined KPIs, change controls management, risk management, and strategic planning strategies.
  • Collaborated with DOTs and other vendors to setup trade shows for SmartRoutesystems.
  • Spearheaded numerous projects for hosting, DOT clients, BMS development, IVR, SOX and disaster recovery standards, heartbeat monitoring, NOC move, and product licensing.
  • Passed all SOX IT audits by Price Waterhouse Coopers, defined IT governance policies and procedures, and implemented preventative/alerting strategies for SOX, COBIT, ITIL, IP, and COSO methodologies.
  • Introduced training programs, customized eLearning systems, and learning opportunities for company employees.

Prior experience:

IS Manager at GEAC AMSI, Senior Consultant/Project Manager at TekSystems, Americas Regional IT Manager at Intertek Testing Services, Supervisor Development Support at Duke Energy Panhandle Eastern Pipeline, Centana Energy, National Helium Corporation , Senior Developer at Duke Energy and Ashland Exploration Inc., Senior Client Integrations Coordinator at FulBright Jaworski, and Programmer Analyst at Tenneco E P.

Technical Skills Addendum

PMO and IT METHODOLOGIES:

Agile, AUP, Hybrid Water/Agile, SPRINT, SCRUM, Stage Gate, Lean Development LD , Rapid Application Development RAD , Ten Step Project Management Process, Joint Application Development JAD , Rational Unified Process RUP , Kanban, Feature Driven Development FDD , ITIL Service/Support Management, System Development Life Cycle SDLC , ITSM, CMDB, ICT, Product Life Cycle Management PLC , Service-Oriented Architecture SOA , HL7, Enterprise Application Integration EAI , Scheduling and Planning, Instructional Systems Design ISD , Cost Management, Risk Assessment and Mitigation, Earned Value Management, Value Management Cost Performance Index CPI and Schedule Performance Index SPI , Cost / Schedule Integration.

TESTING:

ICT Testing, Black Box testing, Regression Testing, Fixtureless Testing Flying Probe , Functional Testing, Environment Stress Screening ESS , System Stress Testing

INFRASTRUCTURE:

Windows OS, AS400, Citrix, Cisco Routers, vLAN, LAN,WAN, Cloud, VPN, Novell, Banyan Vines, ISS, Legato, Active Directory, Cisco, MailWise, NameScape, rDirectory, McAfee, BitDefinder, Symantec, AVG, NOD32, Malware, TrendMicro

OIL/GAS/LABS:

GIS/ESRI, Wonderware, LabMaestro, Enerdeq/PIDM, EDIN/IRIS, Laboratory Information Management System LIMS

PROGRAMMING:

C , C , ASP.net 2/3.0, ASP, Java, Jscript, JSP, JSDK, JDK, JDBC Applet Servlets, Visual Studio, VB, VBA, VBScript, .Net, ColdFusion, ABAP, Pascal, PowerBuilder, COBOL I II, RPG III, Cross System Product CSP , WAP, WAP Browser, WML Script, HDML, OOP, HTML, DHTML, CSS, XML, XSLT, WML, IIS, VOIP, RoboHelp, VSS

DATABASES:

MS SQL Server, MySQL, Oracle, MS Access, Erwin, Progress, OnBASE

WEBAPPLICATIONS:

MOSS, SharePoint '03-'07-'10 and 2013, FrontPage, Home Site, WSS2.0/3.0, WebTrends, Flash, Illustrator, MS Publisher, Dreamweaver, Adobe PhotoShop, XARA3D, Xara MenuMaker, SoThink, Maya, Toon Boom Animate

FINANCIAL / REPORTINGTOOLS:

ADP, Lawson, Hyperion, Crystal Reports, BEx Query Designer, Active Reports, PeachTree, SAP BI Reporting Analysis, TITAN

ERP/CRM:

MS Dynamics ERP and CRM

VIDEO:

Goldwave, NewsBoss, CoolEditPro / Adobe Audition, MP3/MP4, DVM, DCS Cameras Tableau, Tangoe CMP Inventory Management

Portfolio/Project Mgmt:

MS Project, MS Project Server, SharePoint, EPM Live Work Engine, EPM Live Portfolio Engine, Eclipse, Brightwork.

OTHER:

VMWare 5.5, MS Outlook/Exchange, FTP, SFTP, GoAnywhere, Biscom Delivery Server FTP Suite, F5, PCI, Paragon, Barracuda, Symantec Backup Exec System Recovery, EMC, SharePoint, Footprints, HelpStar, TrackIt , Remedy, MS Office Professional, Visio

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