SUMMARY

• 8 + years of Business Analyst and Project Manager experience in co - coordinating with business and IT across all phases of software development life cycle.
• In-depth knowledge of software development life cycle (SDLC) methodologies like waterfall & rational unified process (RUP), agile.
• Expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS).
• Expertise in creating Use Cases, Work flow diagram, Wireframes using MS Visio.
• Highly proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements using JAD, JAR, interviews and Brainstorming sessions, identify Functional, Non-Functional, and Business Rules, and then subsequently model them.
• Proficient in transforming business requirements into functional specifications, focusing on workflow analysis and design, business process reengineering, user interface design, portal design, and process flow modeling.
• Excellent communicator leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Seeking an opportunity to drive innovation in design, implementation and management of IT programs to enable business process efficiency.

TECHNICAL SKILLS

Methodologies: UML,SDLC, Waterfall, Agile

Documentation Tool: Visio, MS Word, MS Excel, MS PowerPoint

Internet Technology: XML, HTML

Project Management: Microsoft Project, Microsoft Office Suite

Operating Systems: Windows (NT/2000/XP), UNIX, Linux

Database: Oracle, SQL, MS Access, DB2,Vertica

PROFESSIONAL EXPERIENCE

Confidential, Newark, DE

Project Manager

Responsibilities:

• The management and control of all defects within the SIT/UAT and MOCK/DR environments.
• Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle.
• Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process.
• Represent the regional position on defect status to both regional users and international staff on a regular basis.
• To generate Defect dashboard reports with aging report for Mock and SIT environment for the overall summary for the bank management to see the accomplishments and challenges on daily basis for defects.
• Managed team and directed QA test leads, consultants, on site testing teams to establish quality standards as per industry and market requirement
• Coordinated support team for investigating defects to resolution for on time completion and coordinating the triage call for getting the initial root cause of the defect and assigning to correct team for research.
• Maintained and updated defect management team process documentation
• Lead weekly defect coordinator team meetings and update the progress on active defects.
• Point of contact for defect report calls and resolution
• Managed timeliness of defect fix and ensured proper defect closure
• Assessed, prioritized and reported criticality of defects and issues

Confidential, Florida

Project Manager

Responsibilities:

• To forecast the financial costs for the projects for the team.
• To generate financial reports like Capacity planning for the resources.
• To perform budget management for the team and keep the expenses like training, travel other expense within budget.
• To maintain project accomplishment and publish to management for highlighting the achievement.
• To maintain reengineering initiatives and generating the report for cost saves.
• To generate report for resource allocation for the resources.
• Improved the cost save and maintain reengineering initiative for the team.
• Optimization of budget management.
• An efficient and consistent method for tracking project accomplishment and highlighting the achievements for management.

Confidential

Business Analyst

Responsibilities:

• To track software entitlement, scanned and contract data for improved contract terms.
• To create operational efficiencies for Software Asset Management.
• To improve Software License Inventory for Compliance & Business Growth.
• To create automated process solution which will generate timely reports to check the data quality of all the inventories and avoid the manual tasks for existing processes.
• To set up governance process for data quality.
• Improved Software Asset Management program; enhanced visibility of scanned software.
• Costs can be managed more efficiently & effectively and the program can drive enterprise-wide compliancy.
• Optimization of Software investments.
• An efficient and consistent method for tracking software assets through lifecycle.

Confidential

PMO

Responsibilities:

• Understanding the applications architectures, Infrastructure details, process of the project.
• Understanding, reviewing and discussing the project plan.
• Preparation the User Manual of the application which was developed by the team for the telecom client.
• Timely reviewing and monitoring the resource capacities of all application and reporting the same to stake holders

Confidential

Business Analyst

Responsibilities:

• Assist the sales team in defining the first level technical solution /pitch - mapping customer requirements to technical solutions.
• To interface with customers (as a consultant) to assist them define business and technical requirements - assist them in preparation of RFP/RFQ/RFI documents - influence their decisions about technology and product
• Playing a crucial role in managing the lifecycle of an opportunity till delivery initiation
• Understanding the telecom models and OSS /BSS system and provide solution to the Telecom Client and propose the cost effective solution as per their requirement.
• Proposing the solution to the client and having the ownership till the project is handed over to the respective team for a start.
• The process include sending response to RFE/RFI, Bid, Result of BID and project allocation to the respective team to start the work on the provided solution.