Project Management Resume Profile

Career Highlights

Project Management: Acted as central communication channel with client program managers to remove roadblocks, manage project status of critical deliverables and due dates. Managed and documented change requests for changes to schedule and project affected by the customer.

Improve Patient Care: Coordinated I.T. and clinical staff to implement cross hospital cloud based image sharing to improve patient care, reduce cost of care and improve timeliness of diagnostic images for physicians.

ERP Upgrade: Successfully led cross functional team in upgrade of Lawson ERP S3. Developed deliverables, user acceptance testing plans, cut-over plans and oversight of budget. Issue identification, tracking and resolution. Coordination of both internal and vendor resources. Communicated written status reporting to key project stakeholders, soliciting feedback and determine actionable tasks.

Replenishment Automation: Collaborating with purchasing department, elicited business and functional requirements, developed documentation for current and future process flows for curriculum replenishment automation on Lawson ERP S3. Captured user stories, building backlog items, development sprints and delivered high value deliverables, saving weeks of manual labor hours in annual purchasing process.

Supply Chain Dashboard: Technical project lead for Supply Chain BI Dashboard using ERP and financial data. Performed requirements definition and gathering, technical documentation, analytics definitions, project management, issue management, stakeholder communications and lead status meeting. Provided technical support with data sourcing, data modeling, and data prototyping using complex query development,

Customer Billing Systems: Stabilized and re-architected processing of retail and wholesale telecom call detail billing transactions. Developed data-driven web-based middleware to manage mediation, enrichment and analysis of network billing data. Results include more accurate, timely customer billing statement. Improvements included significantly lower amount of revenue-leakage increasing revenue and improving customer satisfaction with billing.

G/L Coding Automation: Project manager and analyst for web-base application for the processing of carrier freight bills from transportation management system ERP and integrate with financial systems for payment to contract carriers. Functionality included the automation of general ledger coding using existing data attributes in freight payment data to match customer's business requirements. Process coded over 99 of the bills accurately and consistently, reducing hundreds of labor-hours.

Supply Chain Analytics: Modeled and developed enterprise-wide data-mart for use in establishing supply chain analytics including cost effectiveness, traffic patterns and carrier utilization for various logistics clients.

Financial System Replacement: Leading a project team of a multi-functional team of accounting, operations and managerial personnel for the selection and implementation of enterprise wide financial system using Epicor ERP. Project included requirements gathering, selection process, contract negotiation, budget management, data migration, multiple application integrations, many process improvements and the implementation of newly selected system to replace the legacy system.

Enterprise Integration: Project lead and architect of web-based enterprise application integration EAI which included integration of customer WMS, OMS and ERP systems with TLC' s transportation management system. Project included providing integration with web-based supply chain visibility tool.

Skills Summary

Project Management

Applications