SUMMARY

• 12 years of experience in information technology of which 5+ years of Project Management and 4 years of Scrum Master experience with focus in banking and financial services, along with demonstrated history of success in implementing large projects for Confidential .
• 4 years of experience in managing Agile initiatives for Online/Digital Payment teams as a Scrum Master using JIRA and Confluence tools, thereby leading the team to get the Amex Chairman Award for excellence.
• As a Certified Scrum Master facilitated various scrum ceremonies and coached the team to become self - organizing so as to get most value for the organization as per Agile principle.
• Used Agile methodologies as Scrum & TDD (Test Driven Development) for project execution.
• Expertise in waterfall/Agile methodologies, with proven abilities to manage and deliver projects under Waterfall/Agile (Sprints) timelines.
• Project Management experience in implementing complex applications with multiple work-streams across geographically distributed teams (Onshore/Offshore model) and involved in project design, managed the scope and cost, and project quality control.
• Handled budget for Amex projects as end to end project manager.
• Maintained required compliance documents as per the project phase and end to end financials of the project in Amex tool (Clarity).
• Have 6 years of experience as analyst Programmer/Technical Lead on mainframe technology.
• Experience in managing multiple projects with overlapping timelines and cross-platform dependency, maintaining adherence to timelines, scope, quality and cost.
• Excellent interpersonal skills, managing resources, motivating team while driving project goals, and taking up challenges to solve complex problems.

TECHNICAL SKILLS

Project Management Tool: Clarity, JIRA, Share Point, Confluence

MS Tools: MS Visio, MS-Word, Excel, PowerPoint

T echnical Languages: COBOL, JCL, IMS & Exposure to Java platform

PROFESSIONAL EXPERIENCE

Project Manager/Scrum Master

Tools: JIRA, Clarity, SharePoint, Confluence, MS Visio, MS Word, Excel

Confidential - Phoenix, AZ

Responsibilities:

• Organizing the scrum teams, defining goals and sprint capacity.
• Tracked and managed product backlog, burn-down metrics and velocity using JIRA.
• Facilitate daily standup calls to track sprint progress and address issues for resolution.
• Facilitate retrospection sessions and capture improvement criteria’s based on opinions shared.
• Facilitate Backlog grooming session with product owner.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Lead development team from project initiation through delivery of final product thus getting high business satisfaction ratings.
• Managed team with 15+ resources, guiding teams on various business functions, designing tech solutions with architect alignment and partnering with Business Partners.
• Coordinated with 15+ downstream teams to achieve the business objective and timelines.
• Interacting with leadership team on various forums to discuss status of the projects, submit reports on budget/forecasts, spent rate and estimates to project completion.
• Addressing issues, flag risks and jointly determine mitigation approaches.
• Maintained required compliance documents as per the project phase.
• Maintained the project financials in Amex SDLC tool (Clarity).

Project Manager/Scrum Master

Tools: JIRA, Clarity, SharePoint, Confluence, MS Visio, MS Word, ExcelPowerPoint

Confidential - Phoenix, AZ

Responsibilities:

• Organizing the scrum teams, defining goals and sprint capacity.
• Tracked and managed product backlog, burn-down metrics and velocity using JIRA.
• Facilitate daily standup calls to track sprint progress and address issues for resolution.
• Facilitate retrospection sessions and capture improvement criteria’s based on opinions shared.
• Facilitate Backlog grooming session with product owner.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Project team received Chairman’s award for innovation.
• Maintained required compliance documents as per the project phase.
• Maintained the project financials in Amex SDLC tool (Clarity).

Project Manager

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential - Phoenix, AZ

Responsibilities:

• Drive meetings with client directors on quality accomplishments and road map establishing quality goals and stretch targets.
• Preparing Project Status Reports for review on a weekly basis and track work product progress.
• Preparing resource plan, resource forecast sheets - determine resource utilization and leverage opportunities for resource leveling based on $$ forecast and Project estimates.
• Coordinating with Offshore Delivery Teams on the project health check and $$ projections, address issues and determine mitigation approaches.
• Capture and align with Business Owners on overall scope, schedule and budget.
• Capture and Baseline Business Needs to Publish and seek sign-off from key stakeholders, prior to technology kick-off.
• Analyze Phase - initiate project tech kick-off meetings with all impacted technology teams, DBAs, PFAs and infrastructure teams to capture requirements.
• Analyze technical requirements, strategize release approach, define phased scope/timelines, create project plans, and determine schedule and budget.
• Baseline Requirements Report document (RUCS), and seek sign-off from all stakeholders.
• Perform PM tasks in Clarity - resource plans, manage subprojects budgets/forecasts, manage risks/issues, weekly status meetings, and assume E2E responsibility for overall delivery.
• Manage and audit project deliverables from all impacted teams in SharePoint.
• Conduct defect escalation meetings with stakeholders and facilitate in resolving defects and plan for a regression testing, if any required.
• Seek business sign-off prior to project/release implementation.
• Initiating signs-off process on Phase completion for the work product, marking completion of project/release implementation.

Project Manager

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential

Responsibilities:

• Drive meetings with client directors on quality accomplishments and road map establishing quality goals and stretch targets.
• Preparing Project Status Reports for review on a weekly basis and track work product progress.
• Preparing resource plan, resource forecast sheets - determine resource utilization and leverage opportunities for resource leveling based on $$ forecast and Project estimates.
• Coordinating with Offshore Delivery Teams on the project health check and $$ projections, address issues and determine mitigation approaches.
• Capture and align with Business Owners on overall scope, schedule and budget.
• Capture and Baseline Business Needs to Publish and seek sign-off from key stakeholders, prior to technology kick-off.
• Analyze Phase - initiate project tech kick-off meetings with all impacted technology teams, DBAs, PFAs and infrastructure teams to capture requirements.
• Analyze technical requirements, strategize release approach, define phased scope/timelines, create project plans, and determine schedule and budget.
• Baseline Requirements Report document (RUCS), and seek sign-off from all stakeholders.
• Perform PM tasks in Clarity - resource plans, manage subprojects budgets/forecasts, manage risks/issues, weekly status meetings, and assume E2E responsibility for overall delivery.
• Manage and audit project deliverables from all impacted teams in SharePoint.
• Conduct defect escalation meetings with stakeholders and facilitate in resolving defects and plan for a regression testing, if any required.
• Seek business sign-off prior to project/release implementation.
• Initiating signs-off process on Phase completion for the work product, marking completion of project/release implementation.

Tech/Project Lead

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients - Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.

Tech/Project Lead

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential - Phoenix, AZ

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients - Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.

Tech/Project Lead

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients - Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.

Tech Lead

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential - Phoenix, AZ

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients - Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.

Tech Lead

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients - Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.

Analyst Programmer

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential - Phoenix, AZ

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients - Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.

Analyst Programmer

Tools: Clarity, SharePoint, MS Visio, MS Word, Excel, PowerPoint

Confidential

Responsibilities:

• Played an instrumental role in executing AET top 5 projects ‘OnePoint Trailing Activity’.
• Supported business in creating the Cost-benefit analysis.
• Ensured the SDLC deliverables for the E to End project.
• Interaction with clients – Business and Technology experts, to define the needs of the projects
• Assessing the feasibility of using various new technologies from a cost & timeline perspective.
• Managed change request to control scope, quality, schedule & cost.
• Co-ordination (Meeting/Conference arrangements, documentation, gathering Business & systems knowledge) with System architects and technology groups to define the requirements for the given business needs.
• Actively took part in ensuring thorough communication and understanding of the project’s status as well as any escalated issues.