Technical Project Manager

Career Summary

Results Oriented Project/ Program Management Consultant with strong customer focus and proven leadership,client management, relationship development, technical, analytical and problem solving skills . In depth experience in driving full SDLC projects, managing multiple projects/ programs, spanning multiple verticals including Asset Management, Financial Services, Manufacturing, Entertainment.Working with the CxO level to provide a portfolio view dashboard of all projects current and planned, and assisting in prioritizing portfolio projects for initiation. Managing projects totaling 1 - 10 million Using Agile. LEAN and Six Sigma methodologiesand focused on the tactical and strategic development, organization and implementation of SOA based Customized Out of the Box Solutions COTS ,SaaS Software as a Service and full lifecycle software development SDLC , Identity and Access Management, Upgrade, Refresh, Migration, Integration, and Ad Hoc projects. Highly experienced in the formulation and development of best practices processes, mentoring team members, and in implementingand driving new project management policy and procedures using project management tools, such as Clarity, Sharepoint and MS Project Server to achieve a higher Capability Maturity Model Integration level CMMI 1-5 within the organization.Develop a framework and toolkit for ramping successive portfolios/ projects

Project Delivery Responsibilities:

• Identify, Manage, Prioritize and Govern Risks and Issues throughMitigation and/or Contingency Planning
• Produce end-user and technical documentation and ensure the delivery of high quality technology artifacts
• Manage complete software development lifecycle, including analysis, design, configuring, programming and QA - including managing UAT and documenting results.
• Ensure objectives , deliverables and milestones are clear, and documented with formalized acceptance by the project sponsor
• Effectively communicate with all levels of business both verbally and in writing
• Establishing and communicating the Change Order Request procedure, and documenting all COR's
• Mentor Project Managers following Best Practices and PmBok methodology
• Conduct Project Status meetings, manage schedule, budget and resource CPI SPI report deviation from plan and recommendations to attain scheduled outcomes/deliverables
• Collaborate and communicate with other project managers and leaders to coordinate cross-project initiatives and activities dependencies Identify and eliminate obstacles to solution plans, business goals or implementation.
• Manage to the big picture and determine how the project fits into it - in order to define and manage scope
• Manage project team resources to verify deliverables are clearly understood, roadblocks are identified, risks are mitigated and issues are communicated and resolved in a timely manner
• Act as interface between business and technical teams such as Architecture, Technology Infrastructure, IT Quality Assurance, PMO, Stakeholders, Change Control Board/Change Agents, Vendors
• Lead, manage, coordinate, and report on multiple complex projects Full SDLC, COTS, Sharepoint, SSO, Migration, Integration, Upgrades, Report Modernization, Identity Access and Management, POS, Commissioning and De-commissioning applications
• Develop, communicate and coordinate projects plans, schedules and resources with managers, project team members, and others as required
• Establish Baseline Schedule and Critical Path
• Create, maintain and publish project budgets. Collect, trend and report key project management metrics for measuring performance, via Sharepoint and MS Project Server, Portfolio Server,CA Clarity PPM, Excel .PPT, etc.
• Participate with business process design teams to ensure robust definition of project, resource and portfolio management processes and deliverables
• Support project management efforts across the organization, implementing a project management governance framework, including methodologies, well defined documentation standards and required controls
• Initiate and lead project activities SOW, Charter, and Change Control prioritize business requirements with client.
• Define CTQ's Critical to Quality components, manage risks, issues, create and execute deployment plans/ strategy.
• Creating and implementing a standard project management framework WBS
• Escalation and Resolution Management
• Scope and Change Control Management
• Analyzing Cost and/or Schedule Variance by Risk Probability
• Facilitate/ Present Status Meetings to Management, Executive and Steering Committee,
• Set project expectations with functional teams and present those expectations to the executive team
• Formulate plans in support of business objectives and consistent with the organization's strategic goals
• Initiate new projects with project sponsors, stakeholders and team members. Define and receive management approval for project governance.
• Collaborate, organize and facilitate brainstorming sessions with project team and stakeholders
• Develop executive dashboard for project and portfolio status
• Create customized training material for Executives, Project Managers, Business Analysts, Team Members, Vendors and Stakeholders
• Post implementation project assessment and Go Live support

Confidential

Working as an Independent Consultant on a W2 / 1099 basis for multiple clients at the Confidential level to define PMO Strategy, Prioritize IT Portfolio Initiatives, Scoping special projects, developing Taxonomy, and Governance Methodology, and establish policies and procedures for IT Projects, AIMS, BI, DW, Analytics, Big Data.

• Providing direction in the evaluation of Identity Access Management Platforms, Evaluate Identity and Access Management needs, conducting requirements, implementing change, testing.
• Organizing and documenting business and technical infrastructure requirements to support Big Data/Cloud/ BI/DW based projects.
• Driving the communication, documentation and collaboration efforts associated with IT project management solution delivery. Meeting with CxO level, Vendors, IT technologists, Team Members, Steering and Executive Committees to communicate status, review roadmap, change, impact analysis, etc
• Installing, configuring and implementation of project management platforms such as, CA Clarity MS Sharepoint and MS Project Server COTS Applications on an enterprise basis, including defining Templates, Groups, Security permissions for Identity and Access Management, Business Process Work Flow, Document Management, Web Parts, Lists, Libraries, Taxonomy, and Governance and customized role based Dashboard status reporting

Manage project Issue and Risks in the ePM environment, reportprogress and status to date, budget v actuals, Reporting progress and status to the Executive level using dashboards, custom reports, PPT and other media for presentations. Defined UAT criteria, test scripts and documented and reported results.

Technical Project Manager

Responsible for the technical refresh of the existing MMIS platform for the State of Massachusetts.Working with multiple state agencies to identify and document the new MMIS infrastructure. Constructing a plan detailing all hardware and software upgrades, as well as new technology to be implemented to adhere to State and Federal mandates to ensure compliance. Working with the client and the HPES team to produce a POC, and move into a production state with new technology that is in accordance with the infrastructure Cloud Initiative. Conducting analysis and design sessions for Identity and access Management AIMS for multiple user groups and services for in the seamless management of workflows, claims, and analytical modeling. Oracle, Web logic, Apache, Linus, Unix, Clear Case, NetReveal

Confidential

Project Consultant

Reporting to the CIO, Responsible for coordinating and managing an enterprise wide post implementation CRM installation. Meeting with Stakeholders, Executives and SME's to highlight issues and requests for enhancement to new CRM Salesforce system. Working with the CIO to address Identity and Access Management requirements at the User and System level. Working with vendors to ensure PCI PA-DSS compliance for recurring and one time processing of gifts via credit card.Driving the process of identifying issues andmaintaining a priority ranked listing with the architects and DBA's. Assigning IT resources as needed, monitoring open/pending / resolved items. Configuring, reviewing and testing Identity Access Management features.Conducting Status reviews, Steering Committee reviews, scheduling releases, and patches. Logging new functionality requests, conducting business analysis/ impact for review with Executive Team

Confidential

Scope: To organize the existing project team, to better establish lines of communication andtrack, change to determine impact to the budget and schedule.

Responsible for managing the process of re-defining new product development Lean Sigma . Worked with co-located multinational teams China, Canada, and USA to coordinate project and program status Interfaced with research and development, engineering, quality and supply chain to document and redefine new business process workflow and provide a full lifecycle project view into an executive dashboard view. The projects were managed utilizing SharePoint Server 2010 COTS Application .Creating new sites,Configuring Security settings Identity Access Management for Users and Groups, defining taxonomy for meta data search, data resource management, workflows, alerts and document management. Defined UAT criteria, test scripts and documented and reported results.

Confidential

• To organize project teams, kick off projects, create plans, including schedule and budget, conduct requirement gathering sessions, defining and detailing business process workflow, assigning resources, establish status reporting format and frequency. Deloitte phased in for long term management
• American Tower REIT Project - As a PM I was responsible for the creation of a multidisciplinary effort to convert American Tower Corporation into a Real Estate Investment Trust REIT . This effort involved upgrading and modifying the Oracle based financial systems COTS Application to accurately reflect new redefined business process workflow in association with new asset classes. BETA systems was run in parallel to ensure accurate reporting outcomes.
• Utilizing Sharepoint 2010and MS Project Server to manage multiple projects with co-located teams. Responsibilities included, creating project site, configuring project team, groups and security settings. Creating list and libraries to track task, deliverable and milestones.

Confidential

• Client facing engagement to assist in the delivery of a real time online claims management system for the State of Massachusetts Custom proprietary software development.- EOHHS State of Mass. POPS III Project. Project budget 10M
• Managing a multimillion claims processing system application upgrade/refresh, integration and migration project to upgrade existing batch based MMIS claimsprocess into a real time Point of Sale/Delivery POS application. BETA system was developed following an AGILE methodology development was co-located between US and INDIA,
• Managed client SME's who brought specific member/reference knowledge. Defined UAT criteria, test scripts and documented and reported results, UAT done at client site.
• Systems were run parallel to ensure consistent output.
• Identity and Access Management- Federated Identity FIdM, SSO to support client /provider/ end user based adoption.
• Utilizing Sharepoint 2010 to coordinate and conduct requirements gathering sessions, managing documentation approval process , detailing and defining business process workflow, attaining client signoff, and delivering approved business requirements to offshore development team as the basis of the technical documentation process
• Responsible for managing client expectations, planning and conducting business requirement sessions in conjunction with BA's, overseeing completion of business and functional specifications, ensuring daily communication between BA's and off shore Development, reviewing quality of new development, logging defects, managing defect log, updating project plan, communicating with client EOHHS- State of MA on a scheduled weekly basis all risks and issues and resolution/mitigation/contingency options. Managed change requests, prepared formal presentations of impact analysis on budget, schedule and scope.

Confidential

Formed a collaborative partnership with past associates to develop and beta a social network application. Researched consumer purchasing demographics to formulate target consumer group. Developed business plan, budget, and development plan. Defined requirements for web analytics. Conducted competitor research to better understand data architecture of successful application based organizations.

Confidential

L 1 is an identity credentialing organization providing both physical and bio metric Identity and Access Control devices to Fortune 5,000 organizations, as well as Federal and State Government Entities.

Confidential

with functional group leads to identify and document current work flow, redundant systems for possible de- commissioning and developing a data migration plan. Extensive testing plans were developed to ensure quality for go live. Managed the development of training materials, Identified, managed and governed risk throughout the process. Prepared pre- go live check lists, and post go live check lists. Conducted go / no-go decision meetings. Monitored/ Reported on Legal, Regulatory and Compliance status. Ad hoc report generation as needed. Utilizing CA Clarity

Confidential

Working with the ePMO at Sotheby's International to identify current project management methodology v desired state. Created a strategic roadmap for project management maturity CMMI 1 5 and a framework for project governance. Implemented workflow in SharePoint for document approval.Organizing Project Management community via SharePoint and Project Server 2007 Est budget 500k

Confidential

Following an AGILE methodology and using SharePoint and MSPS to organize and schedule multiple sub projects into a Master Project Program/ Portfolio to deliver a new audit software tool for global rollout throughout Deloitte Audit Services. Collaborate and communicate with other project managers collocated around the globe to coordinate cross-project initiatives and activities, report status, and identify, manage and govern risks and issues.Defined UAT criteria, test scripts and documented and reported results.

Confidential

Working with the ePMO to create best practices templates, including templates to track EVM. Earned Value Management , SPI and CPI. Conducting EVM session to the PMOInstalling MSPS 2007 and SharePoint synching with Exchange to populate the Enterprise Resource Pool, configuring Identity and Access Management, creating project management templates to follow Mohegan Sun's PM Methodology COTS - . PmBok Configuring security setting for Identity Access Management for Users and Groups. Defined UAT criteria, test scripts and documented and reported results.

Confidential

Working with the PMO Warner Brothers, to organize the PM community using MSPS and Sharepoint. Establish and document project management best practices. Conducted strategic analysis on existing workflow documenting via Visio prepared gap analysis to prepare a roadmap for new workflow documenting via Visio , defined and documented benefits of new workflow, created enterprise level templates to reflect the Gold Standard IT templates for consistency, conformity and governance of data, metrics, KPI's, deliverables and milestones driving to CMMI level 3, including all artifacts for project assistance worksheets, documents, links. to provide a complete audit trail.Defined UAT criteria, test scripts and documented and reported results. Starting with a Pilot release to early adopters to demonstrate the new application, solicit feedback, fine tune the application, preparing role based training materials, conducting training, initiate go live and provide post implementation support.

Confidential

• Working in conjunction with PWC and the Stakeholders of Chevronto improve project management methodology at Chevron Corporate. Conducting management interviews to identify current state v. desired state. Prepared planning roadmap, identifying changes to business process workflow documenting via Visio , technology and resources.
• Using the Kaizen Lean Sigma philosophy to identify maintenance policies for existing performance levels, and develop improvement plans to focus on the continuous improvement of existing standards and processes. Utilized SharePoint to manage the project workflow, store and track documentation via versioning, report issues and risks, manage daily status and report weekly status , configured new and existing applications to support the new workflow.
• Conducted project management training sessions to the early adopters in the Pilot phase, planned and coordinated scheduled rollout to worldwide Chevron Operations over 100 sites .

ITProject Budget 7M

Confidential Pasteur, the vaccines division of Confidential-Aventis Group, is the largest company in the world devoted entirely to human vaccines.Working as Sr. Project Manager on the Swiftwater PA campus, to oversee the automation of the production of various vaccines. Conducting status meetings, assigning tasks, monitoring issues and risks, managing project milestones to FDA submission standards and regulations, updating appropriate documentation and creating library files for archiving, within the EPM MOSS environment. FDA compliant Defined UAT criteria, test scripts and documented and reported results. Conducted formal Steering Committee reviews, presented Change Requests with Impact Analysis to the Change Control Board. IT Project Budget 8M Total Project 55M

Confidential

• Working with the PMO of TD Bank to assist in the Merger/Acquisition of Ameritrade now TD Ameritrade Focusing on the IT Operational area of the merger/acquisition, I was responsible for managing the outsourcing of TD Waterhouse administrative, compliance and clearing office functions to third party vendor ADP . Including technology transferof multiple proprietary trading information systems, anddecommissioning applications in compliance with SEC SOX requirements.
• Conducted extensive data center inventory of hardware and software, coordinated with the TD DR/BI Team to ensure backup site had been prepared for contingency failover. Sun Systems
• Coordinated extensive quality assurance plans to ensure functional integrity, data integrity, and performance integrity. Created a mini data center to replicate the future state data center post go live, conducted UAT in this environment on site via a Citrix networked test center.
• Identity Access Management: Conducted review of current IAM features and functions, replicated in a BI/DR action plan tom minimize conversion risk to new IT infrastructure and data center. Conducted and documented exhaustive testing based on service and user/groups.
• Presented readiness to Steering Committee, participated in go / no-go decision process, by preparing and publishing a list of known issues, ranked by severity and priority, with an action plan for resolution post go live.
• Provided post go live support to resolve outstanding issues
• Using MS Project Server and SharePoint to coordinate and managed all phases of the project planning, scoping and business requirements gathering functions, created the project plan, and established risk management and communication procedures. Managed project risk through comprehensive mitigation assessment and planning techniques.Conducted weekly project status review with stakeholders, including Senior Management from Compliance and Audit.Defined UAT criteria, test scripts and documented and reported results.

Confidential

Working with the ePMO, I was responsible for establishing a ITQA resource team in Bangalore India, training and establishing key KPI's for the continual upgrade of the PORTIA Asset Management system. Managed project budget and schedule MS Project Server for planned releases per the development road map, and emergency non-scheduled patches to the existing application. COTS commercial proprietary software. Defined UAT criteria, test scripts and documented and reported results.

Confidential

• auditors, created and implemented a project plan to reflect current business process workflows of mission critical financial applications. Identity Access Management:
• Collaborated on the design of new business process workflowsfor SOX compliance.Met with stakeholders and business unit managersto identify business owners of data, security groups and the corresponding system administrators. Documented dataflow Visio to assist in regulatory SOX HIPPA compliance, CA Clarity PM

Confidential

Confidential is one of the world's largest manufacturers of brand-name products for the home improvement and new home construction markets. Masco is also a leading provider of a variety of installed products and services, including insulation, for homebuilders.Working with the Stakeholders to define scope schedule, budget and resources identify and document business requirements and , following an Agile SDLC methodology for a Sarbanes Oxley SOX Customized Compliant financial application, managed development, quality assurance, and UAT. Providedassistance on technical direction on systems analysis, design, development, testing and deployment by collaborating with business analysts, developers, architecture,, quality assurance, production support, and account teams to produce a SOX compliance inventory management system for wholesale facilities. Managed 3rd party off shore development vendorsPrepared role based training documentation, conducted on site training, and provided post implementation support for over 300 retail outlets.

CA Clarity

Confidential

Position: Senior PM/ Application Development Manager

• Working with the CxO level to define Governance, and establish policies and procedures. Working directly with the project management community to assess current project management maturity and establish more uniform procedure's for process improvement in all aspects of the project management lifecycle
• Specifically with GE Capital Six Sigma Master Black Belts MBB , Black Belts BB and Green Belts to define the project management methodology around DMADV and DMAIC. Integrating business requirements into the configuration of the Project Management Methodology.
• Working with3rd party offshore vendors India and Russia development teams to create a product roadmap that incorporated client specific requests into the core code.
• Participated in the creation of the premier Powersteering project portfolio management application following the PMBok best practices and AGILE SDLC methodology. Conducted requirements workshops with multiple Fortune 1000 clients to develop the base architecture for the product. Specifically,
• COTS - Custom/proprietary software development AGILE, SSO, AIM
• Confidential is a software development organization specializing in Project Portfolio management applications
• Lead design waves to assess current state v. desired state, identify gaps and prepare planning roadmap
• Train and mentor project community on sigma principles,
• Drive adoption of principles
• Manage application of sigma principles
• Prepare status reports for wave reviews / conduct wave reviews
• Prepare custom training materials to assist in the adoption of the business transformation into a Six Sigma environment. documenting workflow via Visio
• Defined UAT Criteria, developed test scripts, supervised and coordinated UAT and documented and reported on results
• Delivering solution implementation to Clients such as:

Confidential

Managing each client implementation and configuring the application to the unique specifications of each engagement. Starting with a Pilot phase, and identifying super users and early adopters to fine tune the application and assist in refining the UAT process, developing metrics, CTQ's Critical to Quality and KPI's to assist in the readiness of a go live decision. Developing role based training materials, coordinating and conducting training, and providing on site go live and post implementation support.

Confidential

Underwriting Officer/Business analyst Executive Protection

Responsible for the assessment of potential client business operating plan compared to the financial condition of the client organization for the purpose of providing Directors and Officers liability insurance.

Underwriter /Business Analyst Financial Services

• Analysis and Research: Accurately assess project cost, benefit and scope. Research underlying theory, industry and business reports to deliver rational and educated decisions. Active in user groups and professional organizations to remain proficient in latest technologies and methods. Pursued most competitive and challenging academic research, demonstrated problem solving ability. BABoK Methodology. Skilled in redefining business process workflows to streamline process while maintaining regulatory compliance.
• rt data flow, and assist in system architecture design. Coordinate planning and execution of system development, integration, testing, and maintenance. PMBok, Six Sigma, CMMI
• Responsible for analyzing potential client financial condition, negotiating liability coverage , premium and limits to Financial Institution in the United States.
• Project Management Tool Expert: MS Project, MS Project Server 2003 2007,2010, 2013 PWA,Windows SharePoint Services 2007,2010, 2013, MS Office, HP, IBM, Visio, Powersteering, NIKU, CA Clarity, Oracle Primavera.