Project Manager Resume Profile Orlando, Florida - Hire IT People

Work Summary

Confidential

Project Manager

Project manager of the company-wide annual Employee Engagement surveywith completion of the task within both timeframe and budget every year
Successfully coordinated work between several different global teams across the company to achieve completion of the survey
Managed the scoping, programming, administration, and reporting of business and issue specific surveys administered with businesses and joint ventures of American Express
Utilized Microsoft Office tools to manage and execute surveys, with mastery of Excel and PowerPoint
Provided analytical support towards company objectives, such as their employee engagement, diversity goals, and other HR initiatives
Used PC SAS, SPSS Text Analytics, and Microsoft Office Excel to analyze results of our business and issue specific surveys, including driver analyses and regression models
Presented results of ad hoc analyses to senior leaders within HR

Confidential

Emphasis: Research Methodology and Statistics
Master's Thesis on the impact of Parental Modernity on the Development of Social Skills in Pre-Kindergarten Latino Immigrants
Final Cumulative GPA of 3.84
Chosen as Research Assistant working under auspices of several prestigious Federal Grants:
Relation between addiction and self-injurious driving habits
Published study on predictive variables for sexual offenders D.O.J.
Analyzed data evaluating effectiveness of sign-language methods language development

Confidential

Forecasting Analyst

Liaison between Marketing and GNA Operations for information regarding business trends and impacts to customer servicing
Responsible for forecasting operational metrics such as call volumes and productivity on a weekly basis. Methods include statistical procedures such as multiple regressions, and correlation statistics
Analysis of trends on a using descriptive statistics and various statistical models in Microsoft Excel
Provide analysis of ad hoc requests for several business areas involving operational, process, and customer impacts
Create reports analyzing business trends using MIS, MicroStrategy BI, and Microsoft Access

Confidential

Project Manager

Responsible for programming web and telephone surveys
Managed the logistics of the survey administration by communicating needs and recommendations to our call center staff
Used SPSS to analyze and deliver results to clients

Confidential

Revenue Specialist

Confidential

Confidential

Additional Information

Languages: English native , Thai fluent-proficient

PCSkills: SPSS, SAS, R,Microsoft Excel, Access, PowerPoint,MicroStrategy BI