SUMMARY

• Mr. Mark Peterson is a Sr. Program / Project Manager skilled in developing partner-based implementation approaches and structures.
• Prior engagements he was accountable for the management of Supplier Software cSaaS application launches, for a major 14 billion dollar Global automotive seating supplier with 240 plants / 34 countries
• He is skilled in Software-as-a-Service cSaaS implementation management with Concur Global T E , Netlink P2P , Oracle ERP/EBS/Finance and GM applications.
• Responsible for tracking projects with both Waterfall and customized cSaaS methodologies MS Project with many corporate software development teams using Agile to deploy cloud based solutions.
• Skilled in managing all aspects of the program from strategy, planning, launches, to invoice collection.
• Mark is was accountable for managing 5 direct offshore resources that assisted in launches and support as well.
• Mark has managed many Core launch teams 5- 20 associates , both onshore/offshore that assisted in numerous successful launches and pre and post production support as well

CORE COMPETENCIES

• Business Process Design / Business Process Mapping
• Change Management / Value Stream Mapping
• Direct, Indirect, and Steel Purchasing
• EDI
• Lean / Flow Manufacturing
• Gap Analysis
• GM Apps CMBS, DACOR, GPS ORCID Agile
• HP - ALM Tool Set TESTING AND QUALITY TRACKING
• IBM ISIS tools ROI analysis
• ISDP Methodology
• ITIL Ver. 1
• Inventory control with Pay on Consumption POC
• JAD Joint application development sessions
• Livelink
• Loftware / Bartender Labeling Designer Software
• MES
• Microsoft Office Suite
• MS Project
• MS SharePoint
• MS Visio
• Multiple ERP systems interface experience Oracle, BPCS, QAD, Plex
• Oracle E-Business Suite 10.7 11.5.10
• Plex Manufacturing Software
• Rational Rose UML Re-engineering / Modeling Tools
• SharePoint
• Six Sigma / Error Proofing Processes
• SQL Server Query Analyzer
• Supply Chain SCM
• Technical Specifications / Technical document writing
• Toad SQL analyzer
• User Acceptance Testing
• Visteon / Enterproj applications
• Value Stream Mapping

PROFESSIONAL EXPERIENCE

Confidential

Program / Project Manager

• Accountable for the management of Supplier Software cSaaS application launches, for a major 14 billion dollar Global automotive seating supplier with 240 plants.
• Co-ordinated with both the business and IT Development and Sustain Teams to ensure all country program launch schedules are to scope, on track, and on budget.
• Responsible for all aspects of the program from strategy, planning, to invoice collection.
• Accountable for managing 5 direct offshore resources that assisted in launches and support.
• Responsible for tracking projects with both Waterfall and customized cSaaS methodology MS Project with corporate software development utilizing Agile to deploy cloud based solutions.

Confidential

Global Supply Chain Solutions / Process Manager / Business Analyst

• Co-ordinated with both business and the IT Development and Sustain Teams to document current state and future state processes.
• Utilized Agile rapid development project management methodology with GM IT / ORCID group.
• Orchestrated, hosted, and presented training slides to a well-attended Tech Center group of 35 steel mill suppliers for a successful fall launch for new Rel. 7 Mills on Line to launch Feb 2014.
• Utilized HP ALM tools for project quality, testing, tracking, and working with the business stakeholders to use the new tool and record their tests.
• Led and coordinated new release launches from the business side, managed all user acceptance test plans in HP ALM, and recommended process enhancements.
• Recent successful launches included Rel. 6.on June 30, with over 40 new enhancements.
• Current Supplier based project launches are E-PASU for 100 Tier 1 stampers, and Mills On line launch for 25 key suppliers.

Confidential

Global IT Solutions Sr. Program / Project Manager

• Managed global rollout 20 plants and project implementation of Concur Travel and Expense cSaaS software modules to Visteon administrative offices and manufacturing plants, including upstream and downstream integration with payroll systems, QAD general ledger, and credit card vendors.
• Worked with key stakeholders to prepare project plans and schedules.
• Established and cultivated implementation teams, and developed working relationships with the business side and IT.
• Oversaw the development, communication, control, and execution of the projects consistent with Visteon ITPMO standards.
• Established plans and staffing for projects / phase and drive to completion.
• Analyzed current processes and develop software configurations and integration specs.
• Managed vendor relationships / configurations and oversaw development and execution of quality test plans to ensure client expectations are met.
• Experienced using ISDP and mobile apps.
• Utilized Visteon Enterproj SDLC based project management software application for all projects.

Confidential

Senior Business Analyst / Global Purchase to Pay P2P Manager

• Accountable for Process Improvements, Re-engineering and Solution Architecture.
• Provided module, report, and system design for all user Corporate Purchasing / Supply chain requested customizations SOW's, MD.060 and MD./120 documents - total of 15 enhancements in 14 months.
• Interim MES Project / process lead for all MES functions.
• Held weekly meetings / drafted minutes and action items, assisted IT director with change management and coordinated upgrades for Clear Orbit COTS MES systems.
• Ran weekly Global EU, SA, Asia Pac, India team management meetings to analyze Global P2P processes and Solution Delivery.
• Followed and used Meritor end to end SDLC process and data modeling / data migration tools for most projects.
• Performed requirement gathering, drafted all specs, coordinated, facilitated, and interacted with clients and technical reviews and inspection for selected system modifications.
• Ensured all projects met established deliverable timelines.
• Responsible for process mapping and Oracle / EDI solution design for Global Pay on Consumption POC rollout to Arvin global supply chain included - EDI maps, I-supplier portal tools, using AIM MD.060 design documents Visio tools. Key I/S lead on POC Corporate steering committee.
• Developed and personally ran most Test Cases all system modifications.
• Accountable for E- Business Process Improvements Rollout to consolidate all 18 plants on one instance and ONE material plan for Asia Pac and North America Driveline Advance Supply Chain Oracle ASCP plant rollout 18 plants. ROI was very high due to the integration of one plan, and automatic internal requisitions, with NO ASN's, or faxes for material.
• Provided project management and gate reviews for a successful MPULSE building maint. software launch, with high ROI process improvements, due to elimination of MS-Excel sheets with automated Work Orders and tracking to a database.
• Responsible for ASN receiving process solutions adopted resulted in 60 fewer ASN errors on inbound.
• Provided P2P project management / Oracle support for Monterrey, Mexico Peso conversion project using AIM methodology.
• Provided P2P planning, tech support, UAT, patch mgmt. for Oracle 11.5.10 16 NA plants upgrade.
• Accountable for Test Cases for all Oracle Patches and upgrades.
• Provided unit and thread testing, and training for all custom apps and P2P / SCM related Oracle patches and upgrades, including Mega patches and SR fixes.
• Utilized Metalink and Remedy tools extensively to track and manage all ITIL related change management functions globally.

Confidential

Corporate Project Manager / Architect / Analyst

• Performed extensive user interviews from domain experts and use of Value Stream mapping to development of a 100 page functional / business spec. End result was a detailed GAP analysis to CIO for Plexus to Oracle 12g implementation for Oxford Metal forming plant.
• Implementation Project Manager E-Business Architect for 3 plant Oracle COTS 11i rollout in Canton, OH for bar code shipping, receiving, and WIP with the goal de-implementing Work Orders and Lot control from all shop floor functions in EBS.
• Corporate Ma nager / Architect of AAM Bar Code / MES Standards Committee which documented and designed all internal / external enterprise labels.
• The project had 5 I/S resources, 15 users and was successfully completed on time on budget, time savings ROI was 250K / YR.
• Saved the corporation 300K in 2004 by consolidating label suppliers from seven to three. Was the go to SME for all corporate label standards, consulting advice, label format changes, and championed the adoption of many standards throughout the enterprise.
• Project Lead on Detroit Gear for process mapping of all quality systems for IQS module replacement analysis.
• Project Manager on Canton, OH plant MES / Serialized parts marking Order to Ship Packout / FIS/SCADA and Oracle Quality to Ship application.
• Resulted in an additional 20M in new GM X6R transmission business due to 10 PPM level error proofing tolerance tracking specs 6 Sigma . SDLC waterfall process used
• Architected and led MES and rollout of new Asia Pack plant, all bar code strategies and launch plans.
• Co-Managed and architected for enterprise wide Indirect Tool Crib MRO launch - yielding 100K / yr., in process savings by reducing scans using 2D labels, stronger adhesive, and smear proof stock.
• Saved GM Ypsilanti plant 200K in label costs and Colfor 300K yearly in washing costs for all their stackable gear trays, by eliminating the B16 container label, and just applying a B16 Master label.
• Provided project management / Solution Architecture - with strong organizational and leadership skills on two year Oracle integrated E-Kanban launch.
• Included LPN based Advanced Ship Notices 856 to receiving, supplier electronic pull replenishment - 862 using EDI, Web Portal and ship floor scanning technologies.
• This large project 3.5M involved 15 I/S resources, 25-40 users and on boarded 300 external suppliers, with an ROI of 1.5M to the bottom line in the 2nd year. Included Mexico and Asia Pac Plants
• Key Global Strategist for Oracle E-Business, MES, scanners bar code , and EDI for above E-Kanban / Pull / receiving project, including new license plate LPN strategy to eliminate multiple scans to receive supplier material, and reduced inventory.
• Performed extensive Wireless Technology / Scanner study and analysis of current and emerging technology for the selection and purchase 1.2M of new fork truck line side replenishments scanners Motorola-Symbol .
• Responsible for process mapping expertise, used Learning to See Value Stream mapping for all projects.
• This approach at DGA Plant 2 to setup a lean Supermarket and Internal make pull reduced inventory by 50
• Provided daily management and mentoring for the daily activities of the project developers for client efforts
• Key team member of corporate Business Process Improvement BPI team with emphasis on new initiatives that returned high ROI using American Axle best practices .
• Key IT Lead on Oracle multi-plant implementation of Oracle internal sales orders project inter-plant , which eliminated internal ASN's with a yearly savings of 200K, thru process improvements.
• Key IT team member on line controls mapping schema to SCADA database for QC line side Alerting process
• Worked with Symbol Corp. and developers to customize, architect, and perform extensive Wireless Technology / Scanner study and analysis of current and emerging technology for the selection and purchase 1.2M of new fork truck line side replenishments scanners Motorola-Symbol .
• Lean processes resulted in real time scans of material at the line with hourly replenishment signals to the supply base.
• Results- Reduced on hand inventory from 2 weeks to 1-2 days on hand, minimized defect quality, and standardized AAM base Hex image Load for 300 new scanners.
• Performed extensive training classes and hands on shop floor deployment of 300 Symbol Scanners to the plants for E-Kanban and tool crib projects.
• Simplified and standardized future deployment and call center support.
• Provided project management and leadership for many additional large scale MES and bar coding projects all projects managed using standard PMO Iterative process of initiation, planning, execution, controlling, and close out. MS-SharePoint module used for central repository for plans, action lists, etc.
• Provided SME expertise on B-16 Supplier label and EDI transaction set mapping for E-Kanban project.
• Provided SME expertise on all 2D parts marking and SCADA Label specs and drafted Specs documents.
• Drafted and published detailed post implementation technical / documentation manuals with table of contents screen shots for all projects.

Confidential

Project Manager / Oracle Consultant

• Project Manager for selected for Fast Track 30 day design and launch of J. C. Penny Online custom music web site.
• Integrated all order data from front end site through Oracle API's to Oracle ERP tables.
• Led team of 7 Oracle FTE developers to structure, design, code, and complete the API's for a successful on time launch of the site within scope for the fixed price contract.
• Included all EDI integration to Oracle Gateway to eliminate manual orders from customers to Handleman.
• Chase Door Manufacturing - Lead manufacturing Oracle consultant for onsite integration, unit testing and implementation of Oracle 11i Configurator interfacing with Order Management.
• NCOF - Lead manufacturing Oracle consultant for onsite testing and implementation of Oracle 11i Web I-Store module integrating it with OM and Manufacturing modules.
• Project management used was AIM Fast forward.
• Fleetguard Nelson Div of Cummins Intl - Provided Co-Project Management expertise for 11 I/S FTE, Process Mapping and use case design for a six month Global Web Site Re-design using USE CASE tools Rational Rose methodology and techniques.
• Documented user interviews and flowcharting using CASE tools for reflect future state Web pages and Order Entry interfaces to an existing Oracle Legacy online Order Call Center of 40 employees.

Confidential

Pre-Sales / Consultant - OCS / Project Management COTS

• Identified value added opportunities, and demonstrate Discrete, Repetitive, and Flow manufacturing to prospective EBS clients.
• Developed many new automotive PowerPoint slides for the sales team.
• Transitioned selected by management to join the elite Oracle Flow Team working directly for Oracle Consulting System Division due to my experience in Lean Flow Manufacturing.
• Architected, setup, and deployed prototype instances with live customer data for Emerson Electric and Textron, which resulted in 40 cycle time reductions and increased inventory turns on the converted flow lines, utilizing Oracle line balancing tools and lean process improvements.
• Utilized Oracle AIM methodology and conversion tools for all projects
• Architected process Improvements / Shop Floor Re-Engineering - Textron Plants, using Flow Manufacturing at the Racine, Wisconsin.
• Bobcat Zero Turn mower lines we improved cycle times by 50 , and reduced inventory by 40 . Other flow lines implemented saw similar results from cycle time studies and Lean replenishment techniques first working 11.03 flow install WW
• Provided Project Management and consulting expertise for a 20M fixed bid consulting contract for Textron Turf Care Div.
• Provided Lean TPS and Oracle Flow Mfg. classroom training and consulting as part of my involvement in the Oracle Flow Mfg. initiative for the NA Sales team, based out of the Chicago office.
• Heavily involved in design, setup, and 11i Flow pilot instance testing and full lifecycle implementation of Oracle lean manufacturing software in six Wisconsin plants.
• Set up mock flow lines to demonstrate lean concepts and techniques in the classroom.

Confidential

President / Consultant / Analyst

• Established new business and acted as a Single Source Value added re-seller of automotive EDI, Release Accounting, repetitive ERP, software to first and second tier Repetitive auto suppliers.
• Engaged by five suppliers as their ERP / EBS Project Manager and consultant to successfully implement the full suite of UNIX / SQL based mfg. and shop floor automotive apps.
• Utilized current vs. future state project mapping using MS Visio swim lane tools used to identify and model re-engineered processes.
• Resulted in increased implementation opportunities for billing and significant process improvements over many manual methods used. Second year gross exceeded six figures for a startup company.