Tech Program Manager Resume Profile
Wallingford, CT
SYNOPSIS
Competent, results-oriented PMP Professional offers 21 years of IT experience and 12 years of Project/ Program Management expertise spread across strategic initiatives, varied domains and Fortune 100 clients. Seasoned, in systems life cycle implementations with 40 team size, 10M budget projects and track-record of realizing business goals Attained via customer satisfaction, prompt delivery and process optimization. Excel at mentoring, collaborating and directing technology teams to accomplish common objectives.
Proficiency:
Program Management Enterprise Initiatives Systems Development Multi-site Engagements
Budget Management Team Building Expense Control Vendor Relationship
EXPERIENCE
Tech Program Manager
Confidential
- Presently, Overseeing 15M ACMP/ICR portal project within Anthem-Care-Management portfolio to establish reengineered Care management solution for supporting medical case utilization.
- Streamlining field operations by segregating case-management intakes amongst internal and provider web portals targeting 5M operational savings.
- Implemented key PMO processes and tools within project to channelize program reporting, integrated plans, change management etc towards efficient release management.
- Successfully managed 4 major and 2 minor integrated release cycles for iterative portal rollout with involvement from core-apps, backend, vendor, consumer dependent areas.
Senior Project Manager
Confidential
- Led the 4M Data-Reporting and Financial tracks within ECOS program and rolling out common stage for Claims solution, thereby reducing 30 annual costs.
- Merged legacy claims application, book-of-records system and implemented end-to-end operating model for policy, claims, financials and data-warehouse reporting.
- Integrated timeline using theme based delivery for monthly sprints via App configuration, integration, conversion and document-management track alignment.
- Optimized track-based delivery by concurrent releases, line-of-business function splits and resource balancing to cover key scope in short turnaround.
Project Manager
Confidential
- Managed 5M budgeted Provider inquiry web project and implemented Open text search and type-ahead feature.
- Targeted 2M operational savings via improved Member experience, reduction in provider related calls and automated virtual chat system implementation.
- Managed scope, development and timeline using agile framework and gained stakeholder satisfaction through sprint based delivery and fortnightly product demos.
- Improved project burn rate by implementing quick delivery turnaround, balancing SME expertise, overlapping scope grooming, functionality mapping and planning future sprint allocations.
PM Consultant
Confidential
- Led HR implementation project for 50 Regional offices across the globe and institutionalized common platform.
- Defined global rollout framework amongst business and technology units, to optimize process and data-driven analysis. Involved during Vendor negotiations and RFP process for Implementation partner selection.
- Established project plan, timelines and training platform for wave based approach of program and socialized cloud-based HR tool with key stakeholders and community.
Senior Project Manager
Confidential
- Oversaw News feed migration projects within Digital Coop program.
- Managed Xml formatted web-feed development for 20 third-party providers within stipulated time using agile methodology, which included ingesting and routing structured content through various media channels.
- Streamlined project process by leveraging Sharepoint portal capabilities and thereby improved maintenance, release and communication channels.
Project Manager
Confidential
- Managed Development and Maintenance releases, for Research Informatics division.
- Led Curation-Tool .NET project for compound structures and batch tracking. Accomplished on-time global rollout with maximum business functionality, within short span-time.
- Successfully completed Maintenance releases of web-based intranet applications with database and mid-tier upgrades, as part of Global research transition program.
Senior Project Manager
Confidential
- Led business and strategic projects in P C organization, within PMO and reporting for Portfolio programs.
- Successfully managed BPO Program, transitioned Claims work-stream applications to offshore partners and achieved annual operational savings of 10M.
- Managed personal lines Common-product web application development on .NET platform, supporting 2000 agents for online Auto policy booking and rolled-out within rigid timeframe.