• 10 years of experience working in agency and client-side environments in both B2B and B2C environments.
• Have managed teams of permanent and contract user experience architects, usability specialists, copywriters, visual designers, front and back-end developers and 3rd party vendors from around the world.
• Have led projects from concept through launch of complete redesigns, content migrations, new products, services and features, integration of acquisitions, 3rd party APIs and implementation.
• Ability to lead and inspire cross-functional project teams incorporating engineering, marketing, design, product development, UX, multimedia, planning, writing, analytics, operations, production, and strategy.
• Experienced in executing ideas seamlessly across platforms including digital, mobile, social networks, television, print, direct mail, promotions and experiential marketing in agile, iterative, rapid and lean PM environments.

Confidential

Interactive Designer

• Leads the UX efforts for various web applications as sole designer on projects up to 4.5M.
• Works with stakeholders, vendors, user research and engineering team to implement and test new features, usability enhancements and updates.
• Creates concept models, heuristic reviews, sitemaps, process flows, sketches, wireframes, prototypes, and detailed specifications for mobile/tablet and social applications.
• Identifies requirements, features and visual design concepts and created specifications documents, low fidelity and high fidelity prototypes to communicate the interactions.
• Works with user research to create and analyze stimulus for usability and enhancement.

Confidential

Senior Project Manager

Key Projects: ePals Global Community, In2Books, ToolsforSchool, Toshiba OEM, NeuPals, Cricket Magazine

Senior Project Manager

• Successfully managed statuses of projects budgeted up to 2.1 million dollars and managed a project team through the software development cycle.
• Led teams up to 21 members, consisting of key stakeholders, network operations, engineering, quality assurance, marketing, customer support, sales, and finance teams .
• Managed the development, implementation and operations of content management systems Ektron, Wordpress, Telligent , ad tracking systems Salesforce, Open-X , e-commerce capabilities, portals, and site infrastructure to maintain ePals products

Information Architect

• User experience creative lead for Toshiba OEM Project. Worked directly with UX team members i.e., copy, design to develop a design strategy and consistent look and feel for the respective online presence that led to successful launch of the Toshiba online product.
• Created wireframes, sitemaps and interaction specifications and ensured usability during technical implementation and prioritized user stories collaborating with marketing, engineering, and product managers.
• Collaborated with technology, business teams, business analysts, stakeholders, and developers to identify, refine and integrate requirements.

Confidential

Key Clients: Maya Angelou, Wake Forest University, Tom Joyner Foundation, NASCAR, Greensboro Chamber of Commerce, NCA T University

Information Architect

• Created sitemaps, wireframes, and mockups and presented to executive clients.
• Interviewed clients and stakeholders to identify site goals and user needs and led creative session for project kick-offs.
• Acquired and implemented E-commerce platform that allows us to introduce an affordable e-commerce solution for clients. The platform consists of responsive design and a content management system.
• Served as primary client contact, art director, and graphic designer providing innovative concepts, photo art direction, and preliminary sketches to clients in various industries i.e., Government, technology, finance, non-profit .

Technical Project Manager

• Collaborated with stakeholders to define requirements and creative team to develop artwork for marketing initiatives. Conceived original designs and marketing concepts used in brochures, logos, flyers, direct-mail.
• Implemented a six-stage strategy that allows sales managers to communicate with project managers and lead creative directors from sales to launch of product thus, improving the sales and project relationship with clients.
• Worked with internal and external stakeholders to complete project documents outlining project requirements, scope, goals, deliverables, resources, budget and schedule.
• Built a network of 150 outside creative and design freelance contractors and created a four step hiring process to manage design personnel including multi-stage and in-field interviews

Confidential

UI/UX Designer/Content Architect freelance

• Establishes and documents UI standards and styles.
• Participates in the software development life-cycle including: functional definition, user flows, interaction models, user interface design, graphic design, page layouts, color palettes, content style guides and designs patterns, wireframes, prototypes, polished visual design, site maps and navigation schemas
• Identifies task deadlines and dependencies

Confidential

Project Coordinator

• Created sitemaps, wireframes, and mockups and presented to executives and clients.
• Maximized profitability by carefully controlling budgets, developing accurate price quotes, and successfully negotiating vendor contracts.
• Determined client needs through creative meetings and developed low level mock-ups for designers and developers.

UI/UX Designer

Confidential

• Collaborated with local web developers, content writers and developers to designed and developed high-quality, affordable websites for mid-sized corporations.
• Served as branding direction, lead designer and client advisor in creating logos, identity pieces, and supporting marketing tools such as brochures, rack cards, folders, and magazines ads.