SUMMARY

• Around 18 years of diverse IT experience, out of which 9 plus years of Project Management experience.
• PMI Certified Project Management Professional (PMP)
• Certified Scrum Master from Scrum Alliance
• Diverse experience in Manufacturing, transportation, Banking, Finance and Utilities domain.
• Successfully managed Development, Re - engineering, Infrastructure, Upgrade, Migration and Support & Maintenance projects.
• Excellent knowledge in the Software Development end-to-end full SDLC Life Cycle models (Waterfall and Agile) and quality process associated to each of these models.
• Managed and delivered projects on various platform & technology Content Management, Citrix, Microsoft, JAVA and VMware) on-time and within budget.
• Managed Projects with annual budget of over $2 Million and lead multiple cross functional teams ranging in size up to 25 persons; Comprising multi-site teams for both onshore and offshore employee/contractors across multiple time zones.
• Well versed in RFPs, Business Case, Business/Technical requirements, SOWs, Functional Requirements, Cost and Effort Estimations, Project Plans, Risk Management plan, schedule and budgets.
• Consolidate reports and various metrics to client and management through weekly reports and monthly dashboards with risk assessments, progress towards completion versus budget, burn-down chart, Release Schedule, and the earned value analysis.
• Performed in various capacity and roles like Project Manager, Technical Lead, System Analyst, Production Support Lead and Developer.
• Strong research, analytical and computing abilities using OpenText/Vignette, Citrix, Stellent, Documentum, Sharepoint, Microsoft IIS, J2EE, JSP, TCL/TK, .NET, BEA Web Logic, Apache, Tomcat, VBScript, JavaScript, XML, HTML, CSS, Oracle, SQL Server, Unix, Remedy, SCCD

TECHNICAL SKILLS

O/S: Windows 2008/2012, Unix

Languages: Java, C#, C, C++, ASP.Net, JavaScript, Java Bean, JSP, HTML, XML, SQL, COBOL, Vignette, TCL/TK

Content Management: Documentum, OpenText/Vignette, Stellent

Databases: SQL Server 2012/2008, Oracle 9i/10G/11G, MS Access

Frameworks: J2EE, .Net 2.0 & 3.0, MVC

APIs: Servlets, EJB, JNDI, JDBC.

Tools: Project Server 2010, HPQC, Jira, SharePoint, Clarity, IPWC, Remedy, SCCD, Rational Portfolio Manager/ReqPro/ClearCase, Visual Studio, Eclipse, TOAD, Netegrity, ER Win, Visual Sourcesafe, Net Beans.

Software/Others: Citrix 6.5/7.6, Microsoft IIS, iPlanet, Apache, WebSphere, WebLogic, SAP CRM, Salesforce.com, Tomcat, MS Project, Office 2013, Visio, Sharepoint, CSS, XSLT, FTP, Control M

PROFESSIONAL EXPERIENCE

Confidential, Washington DC

Project Manager

Responsibilities:

• Plan the delivery of the overall project and its activities in accordance with the mission and the goals of Confidential .
• Manage the overall execution of the project to ensure strict adherence to budget, schedule, and scope.
• Monitor and track project milestones and deliverables while ensuring high quality standards.
• Builds strong relationships within Confidential to understand business challenges and opportunities. Creates a collaborative partnership among executive leaders and portfolio stakeholders and enables workforce development, change management, and planning decisions.
• Establish clear communication channels between all stakeholders to ensure transparency and understanding of project objectives
• Create and manage project schedule using EPM (Microsoft Project Server 2010). Create task for resources and update project progress.
• Well versed in Confidential PMO IT Quality Gate process. Successfully go through QGate during the project life cycle.
• Prepared and reviewed documents used for SDLC Cycle includes but not limited to Charter, Business Case, Requirement Functional and Non Functional, Solution Architecture documents, Design Documents, Testing Documents, ORR (Operational Readiness Review) documents and closeout documents.
• Develop a detailed cost baseline from cost estimations. Continuously monitor actual cost of a project versus the forecast and budget
• Managing multiple vendors (IBM, Citrix, Microsoft and Riverbed) for delivery of various services related to the project. Managed RFS, PDSR and SR request.
• Lead the work of technical staff, and serve as the liaison between business and technical aspects of the project.
• Develop and maintain risk plans, processes and systems in order to mitigate such risk, with assistance. Create action plan for risks that occur and follow through on plan.
• Create project site to manage risk and issues, storing project artefacts.
• Prepared various weekly/monthly reports for the FRA, program director and the business sponsor showing progress against outstanding milestones, issues, risks and dependencies across the project/program.
• Prepared Confidential ’s QUAD reports for project Quality gates and portfolio review meetings.
• Conduct formal review with business sponsor at project completion to confirm acceptance and satisfaction.

Confidential

Project Manager

Responsibilities:

• Preparation of Business requirements, project plan, project definition report, process flows, estimation Cost Model and schedule.
• Worked on all project phases Initiation, analyze, planning, design, execution, Control and Closure.
• Successfully managed development project in migrating Intranet web sites to Documentum 6.5 using Agile methodologies.
• Conducted JAD sessions to define the client requirements and developed business rules. Involved in developing wireframes/prototypes, use cases, user flows and storyboards.
• Successfully managed to upgrade various products like VMware upgrade, DB2 Server Migration, Microsoft BizTalk Server build and SQL Server 2008 upgrade on the business critical servers, which involves:
• 750+ application servers;
• 150+ financial applications;
• 50+ Internet Online banking applications;
• Providing guidance to the product owners around creating and maintaining backlogs, managing burn-down charts as well as facilitating the Sprint Planning meetings, Daily Stand-ups, Sprint Review meetings, conducting Demo’s & Sprint retrospective meetings.
• Preparation of Risk Management System with mitigation plan for existing design issues.
• Worked with various technical team including third party software vendors (i.e. Microsoft, IBM, BMC, Veeam) for designing the system.
• Analysis of existing systems and providing the solution/approach for the upgrades to improve the performance of the system.
• Acted as single point of contact for escalation and prioritization of issues depending on criticality & nature of the issue.
• Managed the projects using Project Server 2010 (EPM) for tracking schedules, managing budgets, risk, issues and for reporting purpose.
• Manages Issue, Risk and change management.
• Managing changes to the project in terms of scope, cost and schedule.
• Creation and maintenance of lotus notes team room for storing technical documents, project related documents and artifacts for the project.
• Initiated CSAT process and received 5/5 CSAT rating.
• Created and maintained lesson learnt and project achievement logs in Project Control Book using Microsoft EPM.
• Presented the project learning’s and challenges faced during the project execution to the upper management team.

Confidential ., Hartford, CT

Technical Project Manager

Responsibilities:

• Serving as Agile process/Project Manager to work with all areas of the enterprise to transform teams to become self-organized, high performing teams & foster agile adoption with the ultimate objective of delivering software faster, cheaper and of higher quality.
• Execution of multiple development projects which includes:
• Reduction of the Intellilink meter cost to download the AT&T local access number to the product
• Automated interfaces with various countries post office using web service to exchange machine operation activities and machine usage information.
• Improve the performance to extract data from comet DataCapture and sent it to Middleware
• Archival of withdrawn meters
• Responsible for running multiple projects, tracking SLAs and other metrics and working hand-in-hand with clients to prioritize work.
• Involved in detailed planning and budgeting, work plan creation and execution, issue management and resolution, project control and status reporting and hands-on project guidance to ensure completion of projects on schedule and within budget and scope/timeframe.
• Have worked on CA Clarity to track and manage the project
• Identified the key problem areas and proposed the system improvement plans and provided technical leadership to peak team size of 25 employees during development phase.
• Gathered and documented requirements in the form of User Stories when needed.
• Budget control, status reporting, team coordination and quality assurance.
• Generate billing/invoice to customer and maintained cost and schedule.
• Review all deliverables and ensure quality product.
• Facilitate the User acceptance testing and customer sign-off.
• Envisioned and presented employee idea technologies concept to management to enhance staff development and team spirit.

Confidential, Lexington, KY

Technical Project Manager

Responsibilities:

• Used DocumentumWeb Publisher for application for content management and publishing
• As per business needs, developedDocumentumcustom forms and workflows using Forms & Process Builder
• Managed the development team and Lexmark IT team for enhancements to improve the performance and new functionalities to the system.
• Preparation of cost/effort estimations and prioritization of the task.
• Provided technical guidance to the offshore team on new development/enhancements and report the status to Lexmark IT team.
• Regular status meeting with business on various development and enhancements to e-foundation vignette applications.
• Involve in meeting with business users to improve the process of content management system and performance.
• Managed vendors (AT&T and TCS) to configure, deploy and trouble shoot the production environment.

Confidential, Syracuse, NY

Project Lead/Manager

Responsibilities:

• Preparation of migration plan, requirement specification, functional specification to implement the new functionalities.
• Delivered multiple critical projects including product templates & Language
• Compatibility, Top 5 Quality Issues Project, Carrier World Marketing
• Database, Carrier Service Intranet, Siteminder CDE Integration using
• Vignette, XML, TCL/TK, HTML, Oracle 11g, Tomcat, weblogic
• Provided training on usage of new product to the 10 business units which comprises of Business IT manager, marketing and Sales manager, Content manager and other IT staffs.
• Resolution of IT issues pertaining to post migration of the websites and delivery of other projects.
• Optimized queries, Stored Procedures and Oracle DB performance tuning thereby reducing Total Cost of Ownership of the application.
• Managed a team of 10 developers located in different locations within US.
• Stabilized and made performance improvements (both Clock and CPU) in Batch by rewriting & eliminating redundant process.