Employment History:

Confidential

Senior Project Manager

• Provided executive oversight of multiple projects from conception, integration, development and delivery of final product, including the deployment of a new applications with full SDLC Agile relating to retail transactions spanning debit/credit cards, mobile applications, and ATMs. Leveraged proficiency in Clarity, SharePoint, and Microsoft Project to manage tasks, project amendments, and change requests. Issue / risks management, project monitoring and status reporting. Assumed a lead role in the coordination of cross-departmental meetings to facilitate collaboration and cooperation in highly complex engagements.

Confidential

Senior Project Manager

• Tasked with the effective management of all aspects of data-driven projects for the Global Data Management organization, encompassing project planning, status reporting, and frequent communication and collaboration with key stakeholders. Establish strong collaborative working relationships with internal staff, service providers, key global stakeholders and IT leads whose support is critical for the success of project. Contributed to the successful development and fulfillment of requests that included business case development, value definition, cost assessment, risk-benefit analysis, and resource allocation.

Confidential

Senior Project

• Assumed a lead role in the installation, configuration, integration and deployment of over 1,200 video teleconferencing systems at SSA offices throughout the nation and at public access locations. Proficient in user requirements gathering, problem analysis, design reviews, solution development, testing and implementation planning over the entire SDLC. Engaged in extensive negotiations with independent vendors to execute near-simultaneous efforts. Generated and responded to RFPs for new equipment and vendor contracts. Exercised proficiency in eRequester to monitor technical and service issues, as well as billing issues. Effectively managed a full spectrum of project management functions, including budgeting, status reports, revenue, technical issues and on-time strong project delivery skills. Management of risks with proper mitigation plan. Managing stakeholder communication and status reporting

Confidential

Senior Project Manager

• Collaborated with ad agency vendor and the marketing department of this leading pharmaceutical company to advance the development of the corporate website, implement Search Engine Optimization software, and ensure the deployment of Agile methodologies across multiple departments. Responsible for project status reporting and chairing daily stand up meetings with project team.Addressed and resolved maintenance issues relating to the Novartis Oncology Pharmaceutical family of Interwoven Team Site websites, as well as traffic monitoring, Business Intelligence Reporting, integration, keyword density, and other technological implementations.

Confidential

Senior Project and Quality Assurance Leader

• Served a lead management role for multiple concurrent eCommerce projects implementing Agile development, Microsoft Project, and Microsoft Excel for this online portal offering account, claims processing, and policy management. Exercised full accountability for multiple timelines, Siebel datawarehouse applications, documentation, integration and cost estimates. Wrote, compiled, and obtained approvals for varied project charters and master test plans.

Confidential

Project Lead Quality Assurance Therapeutic Center Protocols

• Actively managed the project plan for this enhancement to Medco's Pharmaceutical ScriptMed application, drafting detailed documentation and spearheading testing efforts around Oracle WebLogic-based patient information datawarehouse applications. Contributed service as the chair of weekly consultations involving key stakeholders that included developers, business owners, and interested parties. Managed offshore automation staff located in India, while serving as lead tester on an ERP project incorporating mainframe, DB2, web, security, and automation expertise.

Confidential

Senior Project Quality Assurance Tester

• Engaged with business users to define, focus, and clarify business requirements while developing and implementing test scripts for this leading luxury automotive manufacturer. Worked with developers to define UAT process flows designed to identify and resolve defects relating to a Siebel-based Vehicle Sales and Incentives application. Tracked defects, tested applications and wrote requirements, leveraging expertise in Java/J2EE/Server applications, Java Struts, Springhammer Torque, and SAP datawarehouse datamarts.

Confidential

Senior Project Manager Officer

• Charged with managing the District Project Management Office, coordinating all district software and network development as executed by team project managers. Orchestrated all status meetings, compiling cumulative results into Microsoft PowerPoint presentations to guide and inform executive management. Project reporting to CIO, divisional manager, business users and other stakeholders. Leveraged expertise in Microsoft Excel to track budget compliance, while performing cost analysis, procuring additional revenue sources, and reallocating funds and headcount to ensure operational success.

Confidential

Project Leader and Senior CRM Project Business Analyst

• Envisioned, developed, and deployed process improvement initiatives for the CRM-Added Value Program. Achieved a demonstrated record of success and innovation through the establishment of a new service ordering process, new issue tracking methods, Business Intelligence Reporting and improved integration processes to ensure vendor compliance with quality standards and strong project delivery skills. Created and generated RFP and negotiated new criteria governing BMW marketing and vendor supplier senior management. Worked with stakeholders for data element prioritization. Implemented a national EFT program for CRM-related dealer SAP monthly payments implementing ISO9001 standards, delivering an average savings of 60,000 in administrative fees.

Confidential

Project Leader, Senior Business Analyst, and Senior Web Tester

• Served a lead management role for multiple concurrent projects affecting creative web design, sales process development, billing and order management, and more. Collaborated with clients via Matrix management and marketing department meetings to create and document Use Cases, data conversion scenarios, Business Intelligence Reporting and functional technical specifications. Assumed a lead role in multiple short-term projects for maximum benefit, ranging from RUP creation to deploying Documentum, OO design, template development, eCommerce documentation improvements, ERP software analysis, cost analysis, and more.

Confidential

Test Team Manager

• Created test procedures, formats, and tracking standards to ensure the successful launch of this company's newest product, offering secure messaging, electronic records transfers, Letters of Credit, and online signatures. Exercised independent initiative to develop system security, OO design, SDLC, password verification protocols, and release deployment verification. Leveraged the use of PVCS tools to create bug-tracking templates and change management procedures.