SUMMARY

Contracting support and project management professional with knowledge of government contracting regulations, business development, Professional Services inclusive of Program and Project Management, Requirements Management and Analysis, software testing and development. Extensive experience with decisive leadership characteristics to meet deadlines, reduce production costs and ensure a high level of quality. Collaborated directly with clients, designers, developers and technicians to define target audience, functional and technical requirements, project goals, milestones, application functionality and content presentation. Expert proficiency in the management of full life cycle projects and programs.

TECHNICAL SKILLS

• Flash/ ActionScript
• CSS Hand coding
• JavaScript/ JQuery
• PHP/MySQL/ SQL
• Wordpress
• Java, VBA, VB6, and classic ASP
• .NET ASP.NET/VB.NET
• HTML
• Excel
• Access
• PowerPoint
• Word
• Photoshop
• Illustrator
• Flash
• Fireworks
• Dreamweaver
• Firefox, IE, Chrome, Safari
• Outlook
• Power Point
• Publisher
• Sharepoint, Sharepoint Designer
• PC/ MAC Experience
• MS Project/ MS Project Server

KEY SKILLS

• Project and Program management, including staff
• Positive business and customer development, interaction, and guidance
• Presentation and public speaking skills
• Excellent oral written communication
• Requirements elicitation, definition, development, and analysis
• Strong familiarity with Microsoft products
• Software testing and analysis with quality assurance assessments
• Management of and familiarity with contracting standards and deliverables
• Possess strong capabilities in financial, intelligence, and programmatic analysis
• Risk identification and analysis
• Requirements identification, analysis, and operations research
• Systems and data analysis
• In the process of acquiring PMP certification

WORK EXPERIENCE

Confidential

Project Manager

• In support of the Office of the Comptroller of Currency's OCC Datacenter Professional Services Contract
• Conducted a systems analysis of OCC Datacenter systems and applications in order to create a database supporting the Datacenter's asset management process.
• Developed traceability matrix in support of the development of OCC's POAM Database.
• Held JAD sessions to discover and document POAM Database requirements.
• Developed POAM Database.
• Developed and conducted program skills assessment.
• Supported the management of program Service Level Agreements SLAs through data and trend analysis.
• Developed Executive Status Reports.
• Supported the implementation of the ITIL Framework into the Datacenter environment

Confidential

Project Manager

• Integrated Master Schedule
• Directors Dashboard
• Deployment Heat Map
• Deployment Analysis and Metrics Reports
• Deployment Strategy Plan
• Risk Management Plan
• Risk and Issues Log
• Action Item Log
• Status reports to the Senior Leadership Team
• Supported the identification of software needs/ requirements of individual Business Units by conducting multiple cross-organizational JAD Sessions
• Supported and managed the identification of resources per Business Unit, per location
• Supported in the identification and management of logistic requirements
• Order scheduling
• Order development
• Order deliveries
• Management of return equipment
• Logistical Risks
• Developed and analysed metrics for Problem Resolution
• Assisted the Change Management Team with timely delivery of key messaging to end users.

Project Manager

Project Manager

• Development and management of:
• 15 Task Area Project Plans
• Integrated Master Schedule
• Schedule Analysis and Metrics Report
• Risk Management Plan
• Risk Management Database
• Organizational Change Management Plan
• Communications Plan
• Congressional Communications Plan
• Director's Dashboard with monthly updates to Commerce
• Managed Weekly Status Report Meetings
• Managed Weekly Risk Review Board
• Assisted Regional Directors with:
• Logistics Planning
• Resource Planning
• Data Analysis to ensure zero impact to Operations

Project Manager

Project Manager

• Content Management- managing the development and implementation of corporate style guides and analyse/edit content for quality prior to publishing.
• Requirements Analysis and Management-documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders.
• Testing- Creating testable elements, Test Cases and Test Scripts/ Development and maintenance of all required test articles for but limited to Test Plan, Test Case Specifications, Test results, Test incidence, and final summary of test results reports/Perform GUI and Functionality testing of all the applications individually.
• Database- Manage development of PHP/MySQL database/ created and updating dynamic front-page which loads MySQL-stored documents/ created and updated administrative back-end for maintaining documents and more.
• Web Analytics- Compile data surveys into spread sheets and graphs to determine customer base demographics and interests, and past marketing tactics'/ Extracted, and modified data in the database which stores sales, development, financial, marketing, customer, and program information.

Project Manager

Project Manager/ Lead On-Line Producer

• Management and Implementation of Website design, programming, and optimization for search engine placement.
• Managed the design, development and maintenance of The Map Network/ NAVTEQ ID MAP Public Portal Adobe CS3/4, CSS, ASP.NET, VB.NET, and HTML .
• Stakeholder Management- Met with external and internal stakeholders to identify and analyze requirements, set timeframes, budgets.
• Managed and maintained a team of 2 developers, 3 hard coders for front end, middle tier, and back end applications.
• Full Lifecycle Requirements Management- Identified, analyzed, managed and tested functional, system and security requirements.
• Responsible for the determination of specifications, technical design, maintenance, development, modification and implementation of highly complex new and existing requirements.
• Quality/Content Management- Developed and implemented technical processes for data quality evaluation optimized incoming customer data through data analysis and statistical reporting Profiler/database engine tuning advisor /Query analyser .
• Verified and validated data against various external resources.
• Appraised and assessed data for quality and prepared data for integration into primary databases Altova MapForce, SQL Server, Access and Excel .
• Database Management- Maintained databases for on-line maps Wrote stored procedures, created tables and wrote/ conducted queries for data quality and statistical reporting SQL Server/Access/Excel .
• Design- Optimized maps from print to on-line formatting Flash, Illustrator .
• Designed animated maps as product demonstration for mobile devices Flash - Demo application prototypes.
• Provided weekly and monthly status reports to stakeholders.
• Updated project schedule and reported earned value progress.

Achievements:

• Directed analysis for optimum market-entry strategy for International Partners.
• Elevated standards of quality while integrating best practices to achieve 100 customer satisfaction in the distribution of customer data Nationally.
• Maintained high level of consumer satisfaction by spearheading the NAVTEQ Address Canvassing Project: A Business to Business solution which generated a 40 growth in NAVTEQs customer base by evaluating statistical data generated out of NAVTEQ database.
• Played integral part in NAVTEQ achieving 100 of Business Objectives for two consecutive years.
• Identified and utilized a variety of learning materials, resources and technology methods to implement and support the instructional environment for International Partners.
• Managed all phases of project development and implementation, including communication with internal and external stakeholders, outlining objects and deadlines to meet customer expectations, and managing team meetings to ensure the highest of quality standards.

Project Manager

Senior Web Designer

Duties included:

• Designing websites, maintaining websites, creating custom web graphics, logo design, and layouts,
• Created of flash intros and animated banners
• Web programming PhP/JavaScript and script installations
• copywriting and content creation, write, edit and proofread a variety of documents
• Plan and prepare articles for online dissemination
• Web usability, accessibility, testing and debugging
• website promotion marketing
• Client management Presentations/concepts, schedules, and timelines
• Creation and Maintenance of multiple websites for corporate, non-profit and other clients
• Server side programming
• standards compliance, testing, training, hosting, security and on-going updates and maintenance
• Designed and participated in the development of BIT Concepts Content Management System
• Hiring and managing contractors and freelancers