Program Coordinator Resume
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Princeton, NJ
SUMMARY:
- Project Coordinator with diversified experience in Information Technology with emphasis on Project Management, Business Analysis and Project Coordination and Tracking.
- Experience with Project management tools such as MS Project, Plainview, SharePoint and HP PPM.
- Experience working with Onsite and offshore team.
- Expertise in developing and maintaining Project Plans, Requirement Documents, Test Plans, Requirement Traceability Matrix (RTM).
- Expertise supporting Project and Program Managers.
- Experience preparing presentations, scheduling meetings/conference calls, scribing meeting notes.
- Excellent communication and interpersonal skills.
- Masters in Technology Management from University of Bridgeport, CT
TECHNICAL SKILLS:
Methodologies: RUP, Agile, UML
Business Modeling Tools: Compuware, Rational Rose, Microsoft Visio
Project Management: Microsoft Project, MS Office (Word, Excel, PowerPoint, Outlook, Visio, Publisher), Planview, SharePoint, Adobe, HPPPM.
Operating Systems: Windows 98/NT/XP
PROFESSIONAL EXPERIENCE:
Confidential
Program Coordinator
Responsibilities:
- Supporting 2 Program manager, managing 29 projects, Team size: 180 people (Onsite & Offshore)
- Responsible for maintaining staffing profile in PPM and also committing resource request.
- Prepared several report on basis of PPM data, like Time data entry report, staffing profile vs actual, resource forecast and project forecast report.
- Prepared 2014 project roadmap with help of tower lead.
- Prepared and maintained weekly and monthly resource utilization for projects on basis of HP PPM.
- Responsible for preparing and submitting monthly invoice to client for billing purpose.
- Maintained all TP resource time and expanse data and shared these with their employer every EOM.
- Prepared draft project plan for upcoming projects to present in project kickoff.
- Maintained all confidential documents on client SharePoint.
- Draw several internal processes to mitigate problem.
- Prepared weekly project updates slides.
Confidential, Princeton, NJ
Project Coordinator / Jr PM
Responsibilities:
- Supporting 1 Program manager, managing 4 projects, Team size: 9 people
- Prepared project plan and tracked all activities during project.
- Prepared, maintained and managedprojectdeliverables and documentation in projectrepository.
- Prepare project kick - off presentation for internal and client purposes.
- Schedule and drive daily planning call with onsite project and offshore operation team.
- Worked as Junior Project Manager on IP Reconfigure Project.
- Provided detailed agendas and meeting minutes contributing to quality time management and productivity.
- Conducted recurring sessions every week with all stakeholders to update Project plan with current information such as changed delivery dates, critical items, show stoppers, cross functional dependencies, resource contention, budget approvals etc.
- Shared and updated all project documents on SharePoint for easy access.
- Ensured key decisions are recorded in the appropriate documentation.
- Managed change management process to clearly document change controls, justifications for the changes, impact analysis and approvals.
- Participated in review of key project deliverables.
- Document and track status meetings, minutes and activities - including follow-up on agreed-upon action items.
- Managed Project Scope, Project Schedule, Project Timelines and Resource Allocation throughout the Project Lifecycle.
- Created power point presentations to present progress of project to upper management in bi-weekly project evaluation meetings.
- Coordinate with offshore team during actual cutover who monitor client network infrastructure, advise them ignore any alarm pop up during cutover.
- Coordinate with offshore operation team to get any vendor (HP, Cisco Dell, Microsoft, ecopy etc.) help during cutover.
- Conducted HOTS call with offshore operation after cutover.
- Made early support available after cutover.
Confidential, Bedminster, NJ
Project Coordinator / Procurement Manager
Responsibilities:
- Have opened several CAPEX using HCL internal portal.
- Work with GTS team for project procurement and also coordinate with third party vendor for procurement.
- Maintain budget for both transformation and steady state project
- Provide all required documents to finance team to move further with procurement.
- Coordinate with warehouse people and Courier Company to make all worldwide shipment.
- Manage entire logistic, shipped all required Hardware to all Confidential GDC and remote sites.(Asia, Europe, North and south America)
- Maintained all PO, CO and BOM on Microsoft SharePoint.
- Conducted Daily finance call with team and other management for hardware procurement.
- Responsible for preparing and managing all international shipment paperwork for Confidential global sites.
Confidential, TX
Project Coordinator
Responsibilities:
- Supported 13 project managers who were managing 18 projects, indirectly supported more than 50 IT professionals
- Managed Project Scope, Project Schedule, Project Timelines and Resource Allocation throughout Project Lifecycle.
- Used Microsoft Visio to draw several internal processes to work effectively.
- Created, proofread, modified, maintained, archived and retrieved documents using SharePoint
- Ensuredthat project documents are archived in Planview.
- Trained more than 60 users on Planview to maintain resource management function.
- Monitored project costs and schedule to ensure project does not exceed approved budget and stays within prescribed timeline.
- Track and maintain all SOWs and advise program manager when there is need to write Change Order.
- Prepared resource forecast with tower/track lead involvement.
- Participated in client issue tracker meeting
- Was responsible for any resource or project related issue.
Confidential, Dallas, TX)
Project Tracking / Technical Writer
Responsibilities:
- Created and modified several run books and HOTS documents.
- Created several network layout diagrams using Visio.
- Prepared weekly project update slides for weekly project update meeting.
- Responsible for taking meeting minutes for daily scrum call and distribute among team.
- Also responsible for preparing and updating publisher document for SIP program.
- Reviewed and update several other documents apart from this project
- Responsible for tracking resource weekly time.
- Responsible for tracking resource expanse bills (site visit mileage charge, food charge or hotel charge)