Qualification Summary

Executive-Level Program/Project Manager

Executive-Level Program/Project Manager with 16 years of achievement delivering IT-empowered business solutions that optimize efficiency and performance for top organizations across both the public and private sector. Unique mix of hands-on technical expertise and strong business acumen, with ability to serve as vital bridge between business and IT. Proven ability to drive highly visible projects that streamline operations, capture savings, bolster efficiency, increase capability, and accelerate growth. Trusted business partner who can translate bottom-line needs into clear technical requirements. Disciplined, detail-oriented manager with record of introducing best-practice processes that improve internal quality, grow productivity, and mitigate risk. Tested leader who's guided 300-member cross-functional teams.

Core Competencies:

• Program/Project Management Software/Application Development Systems Development Maintenance
• Configuration Management Software Testing Deployment Requirements Analysis Capital Resource Planning
• Quality Assurance/Quality Control Change Management Strategic Planning Risk Analysis Management
• Process Improvement Vendor/Contractor Management Cross-Functional Team Leadership Staff Development

Technical Skillset

Broad technical skillset with ability to quickly grasp and implement new technologies. Proficiencies include:

Operating Systems: Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7

Languages: Oracle PL/SQL, KORN shell scripting, HTML, COBOL, C, MS Excel VBA

Software: Jira, SharePoint 2003, SharePoint 2010, Dimensions, FAITAS, Microsoft Applications 2003, 2007, 2010 , Team Foundation Server, Track-It, PVCS Version Manager, PVCS Tracker, MS Project, and Visio

RDBMS: Oracle

Methodologies: Scrum, KANBAN, Agile, PMI ACP, Waterfall, PMI PMP, SDLC, ITIL

Professional Experience

Confidential

Sr. Program/Project Management Consultant

• Lead the development, execution, and delivery of innovative IT solutions for a range of federal agencies, overseeing both technical and administrative aspects of key projects. Preside over complex, enterprise-wide initiatives, overseeing scope, schedule, resource assignments, and risk to ensure on-time, on-budget deliveries. Engage senior client officers to define business needs and align project scope with bottom-line goals. Direct cross-functional teams nearly 30 members in size. Specific roles:

Confidential

Sr. Project Manager

• Leading a team to modernize DOL MSHA Internal and External Websites using CMS Drupal hosted in the cloud using Agile Scrum methodology.
• Led a diverse team providing IT technical support services to the CBP CTO maintaining the Enterprise Technical Architecture using Agile KANBAN methodology, implementing the Technology Lifecycle Methodology, administer the evaluation of the Technology Lifecycle related current processes and manage the guidance on implementing modernization projects
• Led a team to manage the Information Technology Investment Management ITIM process, which provides the framework to formulate, justify, manage and maintain a diverse portfolio of information technology IT investments.
• Developed requirements to migrate HUD SOA into the cloud. Created two sets of requirements for the client Cloud Service Provider and Integrator .

Confidential

Program Manager

• Led diverse team of engineers, developers, and information assurance staff in the management and maintenance of a legacy infectious disease system for the Navy's Bloodborne Infection Management Center.
• Prepared project for Department of Defense's DoD Information Assurance Certification and Accreditation Process, ensuring that servers, firewalls, routers, databases, and applications were certified for compliance with DoD security requirements.
• Introduced a more effective document review process, enhancing visibility, efficiency, and organization throughout the execution of complex projects.
• Recognized need and initiated a daily risk identification system, helping to proactively identify, analyze, and mitigate risk.

Confidential

Sr. Project Manager

• Directed engineers and Tier 2 help desk staff in the development, delivery, and support of local office automation infrastructure for the Department of Defense DoD , helping to grow the efficiency of DoD's operations.

Confidential

Sr. Project Manager

• Led 27-member team in development and administration of IT systems within the Department of Labor's Wage and Hour Division.
• Established iterative development methodology and created software development lifecycle SDLC plans, building project framework for future modernization efforts at the Dept. of Labor.
• Restructured maintenance process for legacy systems and introduced online weekly status reports, improving project visibility for senior executives to enhance strategic decision-making while easing the reporting process for contractors.
• Re-wrote an outdated Oracle-based online publication ordering system in .Net framework, bringing the system in line with Section 508 requirements for federal government websites.

Confidential

IT Specialist

• Developed, maintained, and supported CBP's Targeting System, Decision Support System, and Free Trade and Security System in a multi-platform environment, delivering IT solutions to help CBP officers keep America safe.
• Leveraged best-practice processes to manage the release of all new software into production, achieving 98 success rate on nearly 350 releases per year after inheriting an approximate 85 success rate at start of tenure.
• Led project for 300-member team to identify and secure configuration items while ensuring alignment with strict internal quality standards.
• Created an employee training library in SharePoint 2010 to hold all training, certifications, and degrees, helping staff seamlessly attain certification and educational requirements for work on government projects.
• Built a Contract Tracking System in SharePoint 2010 to better manage service, license, and product contracts in all phases of the acquisition lifecycle, helping to maximize the ROI of IT investments and enable DHS to more effectively manage a high volume of active agreements.
• Created a division level document library and new project tracking system in SharePoint 2010 to replace outdated and ineffective Dimensions software.