Summary:

• Multi - faceted, solution oriented IT Professional with a demonstrated track record of success in delivering critical projects, reengineering processes, solving problems and supporting operations in various domains.
• Team player who thrives in establishing and maintaining solid working relationships with all stakeholders.
• Highly experienced in working with on site and off shore teams.
• Exceptional interpersonal and communication skills, customer and cost focused, resourceful and effective in high stress environments.
• Experienced in defining scope of projects based on the requirements gathered including Documentation of constraints, assumptions, business impacts, Project risks scope exclusions with deep understanding of Software Development Life Cycle SDLC .
• Developed effective working relationships with client teams to understand requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.
• Proficient in developing, tracking and executing Project Plans.
• Involved in Vendor management Creating and managing SLAs tracking, measuring, reporting and evaluating vendor performance identifying improvement areas with internal stakeholders to prepare solutions implementing process improvements in order to enhance efficiencies and monitoring contractual agreements.

Technical Skills:

Front-End Tools: MS Office MS Word, MS PowerPoint, MS Access, Outlook Express MS Visio, MS Query, MS Project 2000 Programming, Quality Center, JIRA.

Languages: C, SQL, UML, HTML, CSS, Java Script, Node.JS.

Data Bases: Microsoft Access, MS-SQL Server, Oracle.

Implementation Methodology: Waterfall, RUP, Agile, SCRUM.

Business Skills: Business Definition Requirements, Business Process Analysis Research Use Case Modeling Analysis.

Professional Experience:

Confidential

Project Manager

• Served both Project Manager and Scrum Master Roles.
• Involved in whole lifecycle of mobile app development right from getting the items prioritized from product backlog through having the changes approved from Apple iTunes and GooglePlay App stores.
• Worked closely with Mobile backend team in order to make sure the changes are flowing well from backend publishing system to Mobile App.
• Facilitated end to end UAT efforts with Product stakeholders, editors and analytic team for Wall Street Journal App.
• Analyzed road blocks in the process and redefined new processes.
• Provided regular status reporting on projects, about budget consumption, schedule/milestone delivery and resource utilization.
• Managed and tracked budget to actual cost of different projects in Excel.
• Used Pivot tables to create 'Forecasts vs. Actual Variance' report.
• Estimated the Level of Efforts and tracked the progress of the project.
• Created and owned Project Schedule and Project Health Report in PPM.
• Facilitated meetings with Business users for sign off, Go-No Go decisions and presented status.
• Facilitated Daily Standup calls, Sprint planning meetings, Sprint Review and Sprint Retrospective, defect triage calls for system integration testing and User Acceptance Testing.
• Managed the patch releases for production issues / incidences.
• Tracked tasks and defects in current and upcoming sprints using JIRA Scrum board.
• Worked with different vendors Infosys, LikeAssets and Cognizant for different projects and functions.

Environment: HTML, CSS, Java Script, Java, Node.JS, MS Visio, JIRA, MS Word, MS Excel, MS PowerPoint, JQL, PPM, SCRUM.

Confidential

Project Manager

• Estimated the timeline based on derived work packages and tracked the progress of development.
• Created and owned Project Schedule, Communication Plan and Project Health Report.
• Participated in field level requirement calls in order to understand the flow of data.
• Facilitated meetings with Business users for sign off, Go-No Go decisions and presented status.
• Coordinated Development efforts though different teams onsite and offshore.
• Created and managed project schedule through different entities right from Loan Originations through agencies .
• Facilitated defect triage calls for system integration testing and User Acceptance Testing.
• Facilitated End to end testing efforts from Loan Origination through agencies.
• Led change control estimation activities and weekly change management review meeting, providing status updates and details on estimates and timelines.
• Led the efforts to fix data quality issues in releases after MISMO Phase 1 was deployed to production.
• Coordinated the patch releases and work-arounds for other Data Quality issues.
• Involved in Project sizing and budget tracking.
• Tracked the watch items, risks and issues in a cross functional teams and escalated as required.
• Worked with offshore Quality Assurance team of Chase in Hyderabad office.
• Dealt with offshore vendors - for defect triaging in loan originations perspective and development teams for proper communication of requirements.
• Worked with different onsite vendors at Chase associated with Loan Originations and EMITS.

Environment: Java, J2EE, XML, Toad, MS Visio, MS SharePoint, MS Project, Windows 2000, MS Word, MS Excel, MS PowerPoint.

Confidential

Sr. Project Manager

• Estimated and scoped 8 different tracks. Facilitated the portfolio of 1 million.
• Created Statements of Work, Change Request Documents and tracked Budget to Actual.
• Summarized the scope of multiple projects, decomposed in detailed Work Breakdown Structure and outlined in project plan.
• Estimated the timeline and tracked the progress of development versus Project Plan.
• Created Resource Management Plans with the projections for every quarter.
• Presented detailed project reports in the Weekly Meetings with stakeholders including CIOs of the company.
• Managed and tracked budget to actual cost of different tracks in Excel.
• Developed Use Cases, Functional Requirement Document, Activity Diagrams, Sequence diagram, Use Case diagrams and PowerPoint Presentations.
• Assigned Quality Assurance team members to develop test cases, browser requirements, etc.
• Organized and conducted UAT from planning UAT through conducting the training of the application for users.

Environment: HTML, ASP.net, XML, Web Services, SQL Server, MS Visio, MS SharePoint, MS Project, Windows 2000, MS Word, MS Excel, MS PowerPoint, SnagIt 8.

Confidential

Project Manager / Lead Business Analyst

• Established the IT-PMO standards for procedures, templates and documentation.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Conducted business analysis, project assessment and feasibility determination.

Team Leadership / Resource Allocation / Scheduling

• Led multidisciplinary team of up to 14 developers, designers, testers working on multiple projects simultaneously.
• Project Manager working with onsite and off shore developers, designers and quality analysts. In 6 weeks, directed efforts in a prioritized manner to ensure this and a series of other projects met milestones.
• Coordinated work of employees and outside contractors to meet deadlines, budgets, and client demand. Provided situational leadership to motivate individuals.

Project Kickoff / Implementation Training

• Met with all developers and project stakeholders to lead a kickoff meeting.
• Defined and introduced the project, team members' roles, and key deliverables.
• Mapped out timelines, milestones, communication processes, question and answer sessions.
• Generated excitement and buy-in to secure commitment to project objectives, and shared a group vision to start the team on a motivated track.
• Interacted with the clients for any changes needed to the software and help them debug their systems.
• Gathered the requirements for Business Intelligence / Business Object Reports.

Quality Assurance / Project Review

• Worked with internal and external clients, content producers and stakeholders to conduct interim project reviews and final project tweaks prior to launch.
• Obtained multi-level signoff on projects and contests prior to approval.
• Helped the offshore QA team with appropriate Business Intelligence Requirements while performing Quality Assurance efforts.

Launch / Post-Launch Review

• Timed successful launches of applications to allow for system administrator support, developer resources, and training.
• Held post-launch review meetings to revisit project strengths and liabilities, and to build out better processes for future projects.
• Documented Lessons Learned of the Project
• Coordinated and conducted training efforts for the users in New York, Washington D.C. and other regional offices
• Conducted international trainings for users in Budapest, Hungary and New Delhi, India.

Environment: RUP, HTML, ASP.net, XML, Web Services, SQL Server, MS Visio, MS SharePoint, MS Project Windows 2000, Adobe Illustrator, MS Word, MS Excel, MS PowerPoint, MS Project, Business Intelligence / Business Objects

Confidential

Lead Business Analyst

• Modeled current business environment and produced cost effective redevelopment options for the system to capture property project details. Involved in research about CFR Part 11 including Audit Trail.
• Created and maintained all related procedural documentation.
• Responsible for maintaining a requirements traceability matrix across all deliverables of the project.
• Developed Wireframes using MS Visio and in Adobe Illustrator.
• Performed GAP Analysis for new functionality requirements and prioritized them based on the business needs.
• Prepared Business Required Document BRD supporting document containing essential business elements, detailed definition and description of the relationship between the actors.
• Maintained the right versions of all the artifacts on MS-SharePoint.
• Responsible for coordination between Database Administrator, Internet Application Expert, User Interface Experts, developers and QA Team.
• Reviewed completed application enhancements and QA test results to ensure that they meet business requirements.
• Assisted QA team in designing and developing strategic Test Plans, Test Cases, and Test scenarios, Test Reports, for both manual and automated tests.
• Conducted Business Acceptance Testing and training for the users of the application.
• Prepared User's Reference Guide for the purpose of Training the users.

Environment: RUP, HTML, ASP.net, XML, Web Services, SQL Server, MS Visio, MS SharePoint, Windows 2000, Adobe Illustrator, MS Word, MS Excel, MS PowerPoint, MS Project, Business Intelligence / Business Objects.