SUMMARY

• 6 years of experience working as a Business Analyst with a track record of managing IT projects in the Financial Services domain.
• Facilitation to the highest performing levels; motivating workgroups by applying interpersonal and collaboration skills to achieve goals / milestone and realized value for each project / program.
• Possess a strong business acumen that enables the integration of business and technology principles to ensure optimum functionality while reducing overall costs.
• Excellent business writing skills in writing business requirements and functional requirements in the form of BRDs, FRDs, with technical detail to support actual implementation of project.
• Business requirement gathering from various sponsors and stakeholders by understanding business goals and priorities through research, formal - informal sessions, JAD sessions with teams, stakeholders and end users.
• In-depth knowledge of Software Development Life Cycle (SDLC), having through understanding of various phases such as requirements gathering, Analysis / Design, Development and Testing.
• Solid understanding of the workflow concept, adapt at gathering and documenting the ‘As-Is’ and ‘To-Be’ processes. Performing GAP analysis on existing system and suggest solutions for a new system based on business needs.
• Highly proficient in interacting with business users and authoring use cases, use case diagrams, activity diagrams based on UML methodology using case tools like MS Visio.
• Experienced in facilitating User Acceptance Tests (UAT) and other testing procedures when required. Testing phase of the project included producing test cases and also managing progress.
• Participated with QA team in different phases of testing such as system testing, functional testing, regression testing and integration testing for Quality Analysis.
• Knowledge and experience with data migration, data mapping, ETL and reporting process.
• Identifying issues/risks on a timely basis and confronting the stakeholder for mitigation.
• Interacted regularly with the development team, database engineer and higher management to meet the deadlines of Project milestone.
• Also experienced working with offshore development teams.
• Team player with excellent interpersonal and communication skills and also goal oriented with problem solving skills.
• Additionally, great presentation skills in regards to communication with both business and technical teams.
• Also holds a Six Sigma White Belt Certification.

TECHNICAL SKILLS

Project Methodologies: Waterfall, Agile (SCRUM)

Business Modeling Tools: MS Visio

Requirement Management Tools: Caliber RM

Defect Tracking Tools: JIRA, HP QC-ALM

Operating Systems: Microsoft Windows Xp, Mac OS X

Databases: MS SQL Server

Tools: SQL, MS Office, MS Excel

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Project Coordinator

Responsibilities:

• Created project plan covering Project Schedule, Assignment of tasks, Risk management Plan and Test Strategy.
• Created and maintained a detail Work Breakdown Structure (WBS).
• Followed Agile approach of development throughout the project, involved in defining scope of the project along with vision statement.
• Coordinated and tracked project communications. Effectively maintained project schedules and milestones while working with multiple teams.
• Accumulated customer requirements from various stakeholders through JAD sessions, brainstorming, personal and group interviews and analyzed the requirements.
• Gathered requirements from user interviews, workshops and then converted requirements into technical specifications for developers.
• Designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level and prepared Business Workflow models that cover "How" business processes are accomplished.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Applied Unified Modeling Language (UML) methodology to design Use Case Diagrams, Activity Diagrams, and Process Flow Diagram in MS Visio.
• Performed functional testing of the application and Testing to check all functionalities of different modules using HP-ALM for bug tracking.
• Conducted User Acceptance Testing (UAT) for stakeholders.
• As a part of UAT team, I developed Test Cases and executed them. I summarized the details of UAT, Sign-off and forwarded to the production.
• Participated in change control meetings recommending appropriate action after analysis of changing requirements.

Environment: MS Visio, Caliber RM, Windows, ASP.NET, MVC, HP-ALM, Informatica.

Confidential, New York, NY

Project Coordinator

Responsibilities:

• Conducted meeting and brainstorming sessions with stakeholders to redesign the current business process into a future state model; the to-be model clearly expressed how services relate to and embody the fulfillment of business requirements.
• Conducted multiple one on one meetings with the users to understand the needs and innovate the features of the current system.
• Created a future state business activity diagram and documentation.
• Articulated Business Requirements and desired System Features into Business Requirement Document (BRD).
• Bridged the gap that divides business and technology by mapping business functionality and requirements into information systems models.
• Extensively used UML; created use cases, activity diagrams.
• Created Functional Requirements Document and Non-Functional Requirements Document to supplement Use.
• Created Requirements Traceability Matrix (RTM).
• Captured User Requirements in form of activity Diagrams for each identified Use Case and wrote Use Case Specifications for the same.
• Assisted with the test plans, test cases and performance testing, and also conducted UAT; facilitated discussion between business team and QA team to determine the test requirement and pass / fail criteria.

Environment: MS SQL, MS Visio, .Net, JIRA, MS Share point, Balsamiq, MS Word, PowerPoint, Excel.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Prepared Business Requirement Document (BRD) and Functional Requirement Specification (FRS) document.
• Prepared and analyzed AS-IS and TO-BE in the existing architecture and performed Gap Analysis.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Used the guidelines of Waterfall to strategize the Implementation of Waterfall methodology.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams.
• Also conducted the User Acceptance Testing (UAT) by presenting analyses and test results, also identified defects during the initial testing.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: MS SQL, C#.Net, Java, HTML, MS Visio, MS Word, PowerPoint, Excel.

Confidential, Fairfax, VA

Jr. Business Analyst

Responsibilities:

• Gathered business requirements from business users and data analysts through interviews and interactive JAD sessions.
• Derived Functional Specifications Document based on the User Requirement Specification.
• Used Caliber RM for requirements management and to follow configuration management processes.
• Prepared Business Requirements Documentation including Business Rules, Workflow diagrams and Activity diagrams.
• In-depth experience with System Life Cycle and Software Development Life Cycle
• Provided valuable input on some of the basic functionality issues in the application.
• Efficient at gathering requirements and with composing design test scenarios.
• Regularly followed up with Development Team to discuss discrepancies identified during testing.
• Responsible for weekly status update communications to the team.
• Defined, analyzed and documented the requirements of the application.
• Gathered data requirements of subject areas from stakeholders and developed strategies for data profiling and data validation.
• Created Data Flow diagrams, Sequence diagrams and Business models.
• Maintained and ensured traceability across leveled requirements by creating and controlling change management and impact analysis documentation
• Developed Test Cases to verify and validate business and system functionality.
• Also was a part of User Acceptance Testing (UAT) where conducted the testing by providing stakeholders initial knowledge and information pertaining to the application.

Environment: MS SQL, C#.Net, Java, HTML, MS Visio, MS Word, PowerPoint, Excel, Caliber RM, Agile.